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Candlewood Suites Portland - Scarborough, An IHG Hotel

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700 Roundwood Drive, Scarborough, ME 04074-8208
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Expedia.com
$185
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Free cancellation until 21/08/22
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Booking.com
$185
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Free cancellation until 21/08/22
FindHotel
$181
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Free cancellation until 21/08/22
Travelocity$185
CandlewoodSuites$185
getaroom.com$192
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (39)
Room & Suite (19)
Bathroom (2)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Portland - Scarborough, An IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 13 hotels in Scarborough
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Candlewood Suites, located in Scarborough Maine, invites you to come stay with us and enjoy our home away from home setting; that has been adapted for both our long-term and short-term guests. We are located close to both I 295 and I 95 for your convenience. With only a short commute to Portland and its surrounding areas, for shopping, shows, business or perhaps just a scenic drive to enjoy the beauty of the Maine coast. We have several gulf clubs in the area and amusement parks that are less than 20 minutes away. Our coastal resort location is an ideal spot for both business and pleasure. You can count on us to make you feel at home. Featuring the Candlewood Cupboard, a 24 hour store for your food and beverage needs. The Candlewood Locker, a lending locker for needs you may have above the fully stocked kitchens that all of our rooms include. In our 100% smoke-free facility, we also offer free laundry for our guests and free high-speed Wi-Fi in all rooms and public areas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Shuttle bus service
Business Centre with Internet Access
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Dishwasher
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English
75Reviews3Q+A13Room tips
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Doug S wrote a review 8 Aug
2 contributions
Tell tale signs that things you are not in IHG anymore: -When the room reeks of a fake scent that you gag and you find a room diffuser plugged in, unplug it, and 2 hours later realize why it was plugged in. Gag! -When you turn on the lights in the bathroom upon arrival and little critters start running for the drain and dark corners...and when you turn on the lights in the morning and BIGGER critters start running for cover on the desk and chair!! We literally think we transported one across state lines when it popped out at our next stay from a bag we had. -When you go to check in, and hear the front desk person apologies to the people in front of you that she only had one towel to give them because "it was the last one", and see that they are have NO front desk person manning the place overnight!!! Ummm, so if you arrive after mid-night, just stay in your car? Having been all around the world and an IHG member for almost 2 decades, I can say that this facility was by far several notches below the brand experience. I usually don't post stuff like this but feel that folks should know to keep on moving past this place to a more reputable brand if they want a safe, clean experience.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Arrive during daylight hours, check for bed bugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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chelsea m wrote a review Jun 2022
1 contribution
Me and my friend where staying for a convention in Portland down the road. We did one room queen bed with a kitchenette The room has a weird smell. Carpeted floor has a red stain and is sticky. Bathroom faucet is lose you can barely turn it on, with out the feeling of breaking it. There was an alarm going off on our floor for no reason and was never addressed and it was going off late at night 6pm throught 3am Not to mention rude and terrible customer service to, while checking in. i was told the card was declined and I needed to transfer money to it, even after explain it should go theough it has no limit and if it is its over a thousand. Plus i had just used it down the road not even 5 minuets earlier. Due to tge card issues and the condition of the room and being told there is a 100 dollar deposited fir any damages. I took pictures of the room and asking for a full itemized receipt. Will not come back and not recommending to anyone.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CJ Patel, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 4 weeks ago
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monique wrote a review Jan 2022
1 contribution
The place is acceptable but far from 4 or 5 stars reviews. In the long term stay special rate offered by Booking.com, the unit is old, not well maintained, not clean to standard. Trash were left in our bathroom from the previous guest! Bed is confortable enough, but bed coverings are obviously old, recycled from other hotels, even torn. No bed bugs in our room, which was a plus. Kitchen amenities are very limited, with barely enough utensils for 1 person. Free laundry facility does sound nice, but not maintained, dirty. Only 1 working washer, and 2 dryers but none worked the way a normal dryer should. A medium load of laundry will take 4 + hours to get to the damp level! An unidentified big crawling bug was found in the kitchen sink one morning during our stay. The location didn't feel completely safe due to various reasons, mainly other guests present at the hotel. Highly disappointed by Booking.com for posting only excellent reviews for this place. Would have reservation booking through them again.
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Date of stay: January 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: There is NO good room here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 26 Jan 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carrie A wrote a review Sep 2021
Larsen, Wisconsin42 contributions5 helpful votes
Stayed in the rooms across from the lobby. First, the stairwell was absolutely filthy. There appeared to be full time residents at the hotel which I am not opposed to. However, they were hanging out in the parking lot and tossing cigarette butts which does nothing for the overall appearance. My room had an odor deodorizer smell-most likely trying to hide the smell of weed. I did not feel safe at the hotel. Only positive - the room was clean otherwise I would have left immediately.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 28 Sep 2021
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jesus B wrote a review Sep 2021
Chicago, Illinois155 contributions18 helpful votes
+1
I was there on business from Chicago and from the time I walked in the door to the time I checked out, it was HORRIBLE. From the German Shepherd living next door to my room to the RUDE, UNPROFESSIONAL, NO SENSE OF URGENCY MANAGER OR OWNER CJ Patel. He made me wait 2 hrs to check because of a form that was missing that my company forgot to fill out. BTW the hotel never mentioned the form to me or my company until I reached the hotel at 10pm. The hotel was a dump, trash in the entire parking lot, dirty carpet in the hallways ( see pics), the entire property smells like Marijuana inside out. My company paid $3900 for me to stay there with a few colleagues. I actually checked into another hotel after my assignment was extended for 30 days. I suggest going to the rooftop property by Hilton called Canopy. We will never make that mistake again. Forgot to mention the fire alarm that went off in the middle of the night and had to evacuate the building. Will be posting this review on Facebook, Instagram, Google, Twitter etc... NEVER STAY AT THIS IHG PROPERTY ITS TERRIBLE!!
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: Avoid this property its a HAZZARD...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 14 Sep 2021
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary K wrote a review Aug 2021
4 contributions1 helpful vote
Number one, we loved the recliner in our room. The place was clean and quiet. Staff were pleasant and well trained. We have enjoyed our past stays here and we will continue to use this as a base when we explore southern Maine.
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Date of stay: August 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 10 Aug 2021
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bbeeAlbanyNY wrote a review Aug 2021
Intervale, New Hampshire163 contributions90 helpful votes
Very clean moderately priced hotel. I thought they had one bedroom units but they do not: it’s either a studio unit or 2 bedroom units. We had a studio which has a decent kitchen, a queen bed and a recliner chair plus desk & chair, a tiny table & chair
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 5 Aug 2021
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia W wrote a review Aug 2021
1 contribution
We booked 2 rooms, checked in about 4 pm. Upon checking in to Room #112, we were hit by the HORRIBLE smell of MOLD & MILDEW! We went down to the desk to report the problem, and were told that they couldn't switch our room. They offered to "spray down" the room, or bring in a machine, "an OZONE GENERATOR". We opted for the machine. The manager brought it down and plugged it in. She said that she would set it for 4 hours, and that she was sorry and they would refund us. After returning from dinner, the room smelled just as bad after the 4 hours! After a sleepless night of eyes watering, coughing and being COMPLETELY GROSSED OUT, I went to the desk at 6:00 am. to check out, and get my refund. The manager was there and she said "NO REFUND", you already stayed the night! This is UNACCEPTABLE!! WE are HORRIFIED!!
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Do not stay in Room #112!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 5 Aug 2021
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vickie D wrote a review Jul 2021
National City, California2 contributions
Excellent hotel. Staff was friendly, helpful during my stay. It’s my 4th time staying here, it only gets better each time. They provided complimentary laundry. The kitchenette was well supplied. The location is convenient to I95 or local traffic. Shopping is less than a mile away from the hotel. I will definitely stay with them again.
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Date of stay: July 2021Trip type: Travelled solo
Room Tip: Parking is plentiful. Safe environment for travelers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edana McConathey, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 1 Aug 2021
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L R wrote a review May 2021
Portage, Maine70 contributions30 helpful votes
Spacious rooms, clean, affordable, friendly staff, great location. Always try to get a room here when we need to stay in the area. Large closet and the kitchen is nice to have, as is the extra seating and desk areas.
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Date of stay: April 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CJ Patel, Owner at Candlewood Suites Portland - Scarborough, An IHG Hotel
Responded 23 Jul 2021
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$184 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites portland scarborough hotel scarborough, towneplace suites scarborough, scarborough towneplace suites
FORMERLY KNOWN AS
TownePlace Suites Portland Scarborough
LOCATION
United StatesMaineScarborough
NUMBER OF ROOMS
94
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Frequently Asked Questions about Candlewood Suites Portland - Scarborough, An IHG Hotel
Which popular attractions are close to Candlewood Suites Portland - Scarborough, An IHG Hotel?
Nearby attractions include Sebago Brewing Company (1.2 km), Bull Moose (0.5 km), and Marden’s Surplus & Salvage (0.5 km).
What are some of the property amenities at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Portland - Scarborough, An IHG Hotel?
Conveniently located restaurants include Sebago Brewing Company, Texas Roadhouse, and St. Joe's Cafe´.
Are there opportunities to exercise at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Candlewood Suites Portland - Scarborough, An IHG Hotel have an airport shuttle?
Yes, Candlewood Suites Portland - Scarborough, An IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Portland - Scarborough, An IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Portland - Scarborough, An IHG Hotel?
Many travellers enjoy visiting Stroudwater Burying Ground (5.2 km), Neal Dow House (7.7 km), and Western Cemetery (6.9 km).