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Extended Stay America - Portland - Scarborough

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Extended Stay America - Portland - Scarborough
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151 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Brooklyn, New York
Reviewed yesterday NEW

This is a terrific place to stay. Like a home away from home! Everyone who works there is very helpful and friendly! The breakfast is great! The kitchen and room is terrific. Location is very convenient to shopping and highway. It is very safe! I cannot say enough good things about this hotel!!! I was tuck there in a blizzard...

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Helpful?
Thank deborahannweinstein
Westbrook, Maine
Reviewed 2 weeks ago

We are staying here in S. Portland, ME in between houses and have been very impressed with the staff here. Whatever we have needed, they have helped us with. One staff member asked if we might need to trade tables and/or chairs so it would fit our needs better. That was great as we did need the change! Melissa at...

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Helpful?
Thank Kim892
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

The team and I appreciate your remarks. Thank you for sharing. It is good to know you were impressed with the customer service and attentiveness of our staff. They will be informed of your kind comments. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Tulsa, Oklahoma
Reviewed 17 October 2016

We stayed here for the first night of our vacation in Maine before traveling further upstate. I booked this as a hotwire deal in which your hotel is only revealed after the purchase, and was not excited that this was what we got. I was definitely wrong to feel so. Allison was excellent and very helpful at check in. The...

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Helpful?
Thank Mandy M
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

It is so rewarding to read about the great experience you had. First, I am thrilled you received excellent customer service from our staff and that your room accommodation was clean to your liking. It is also good to see that our convenient location was beneficial. Thank you again for sharing your comments with us. We look forward to hosting...

Bangor, ME
Reviewed 26 September 2016

Needed a hotel for an overnight stay while visiting son at college and booked on last minute site. This was the hotel that was returned for us and we had a great stay. Front desk staff was very pleasant and the room was great sized and comfortable. Location is across the street from grocery store and plenty of shopping minutes...

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Helpful?
1Thank Hillier86
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

Your feedback is very important. Thank you for sharing. I am pleased to see you were able to be well accommodated. It is also good to know you were able to enjoy the customer service provided by our staff and our hotel's convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Scarborough, Maine
Reviewed 20 September 2016

Very pleased with our stay, we have been here for 4 weeks, and will be here another week awaiting to move into our new home. The room is wonderful, great amenties, extremely clean and the staff is outstanding. Gary the manager is very caring and ensuring his customers experience is outstanding. Allison and Melissa are both wonderful on the front...

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Helpful?
Thank pppoore
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review. I am pleased to read you valued the room, amenities, and professionalism of our staff during your stay. I will be sure to inform our staff on the great impression they made with their great customer service. Thank you again for your review. We look forward to seeing you in...

Ormond Beach, Florida
Reviewed 19 September 2016

No basic amenities at all. No ice maker/ no ice in rooms. Lobby bathroom is in Laundry room; computer is in employee break room. Not one thing for use in kitchen - no glasses, cups, silverware, coffeemaker, pans, etc. Layout of room is fine and might be except able for long term stay but does not function as a short...

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Thank Sara L
Reviewed 6 September 2016

Comfortable room. Nice setup with the kitchenette in the room. Fridge & freezer were very cold good for keeping drinks chilled. Not keen on the "grab & go" breakfast, would have liked a little more substantial breakfast than the coffee, tea, small muffins that were available.

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Helpful?
Thank Andrew A
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. I'm thrilled you valued the fully equipped kitchen in your room and the condition of your room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Portland, Maine
Reviewed 28 August 2016 via mobile

We booked here because phone reservations told us the bedroom was separated by a door from rest of hotel room. Not true. Its is only separated by a half wall. Decor is very cheap and a little odd. Bright red desk-going for art deco maybe? Closet has no door but a curtain. Bed spread feels just like a smooth sheet...

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Thank jenglidd
Medford, New York
Reviewed 23 August 2016

We stayed for 2 nights in August. This hotel is pet friendly, I am rating this as average for a few reasons. Staff was very friendly & helpful. The location is great, set back in a quiet area, Breakfast wasn't much... Coffee, Oatmeal packs, granola bars, & muffins. The room was semi clean, look clean at arrival, however our dog...

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Helpful?
Thank Davina1213
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am concerned about the housekeeping service issues you mentioned. I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that...

Rochester, NY
Reviewed 22 August 2016

Loved the amenities, the room was very clean. Hotel staff amazing!! Never have stayed in Scarbough and it was centrally located to several beaches and restaurants. Loved, loved the area and our stay. Will definitely recommend and stay again when in the area.

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Helpful?
Thank cadsse
Manager_11525, Manager at Extended Stay America - Portland - Scarborough, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased to see you found our amenities, room , and our convenient location suitable. Our staff will be informed of your positive praise of their service. Thank you again for your kind words. The staff and I would love to provide...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Portland - Scarborough

Address: 2 Ashley Drive, Scarborough, ME 04074
Region: United States > Maine > Scarborough
Price Range: ₹ 5,108 - ₹ 12,098 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Portland - Scarborough 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay America Portland - Scarborough Hotel Scarborough
Extended Stay America Scarborough
Extended Stay Scarborough
Scarborough Extended Stay America
Extended Stay America - Portland - Scarborough Maine
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Portland - Scarborough staff and other travellers.
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Questions? Get answers from Extended Stay America - Portland - Scarborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is really great!”
 of 5 bubbles deborahannweinstein, 19 Feb 2017 | Read review
“Ask for a quiet room if you are a light sleeper like me”
 of 5 bubbles Kim892, 5 Feb 2017 | Read review
“King size bed/ Suite with plenty of room. Quiet, and convenient to laundry and exterior door”
 of 5 bubbles pppoore, 20 Sep 2016 | Read review
“Room on the back side of building”
 of 5 bubbles StephenC837, 17 Jul 2016 | Read review
“Do not stay here. Seriously.”
 of 5 bubbles Paul_Davis2015, 4 Aug 2015 | Read review
5 of 5