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Hilton Garden Inn Portland Downtown Waterfront

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1,269 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
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Showing 1,248: English reviews
Maine, New York
Reviewed 8 October 2015

Room was clean and comfortable.Staff was helpful in getting us rides around town! I live in Maine but my family members came up from Maryland and this hotel was their first choice because of its great reputation and its in town location. Look forward to staying there again!

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Helpful?
1Thank janisv57
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

I am glad to hear you were able to see the town and the valet team was able to assist with shuttle rides. It is a great little town! I hope the art school was all you hoped it would be too! - Kevin Walker, GM

Las Vegas, Nevada
Reviewed 7 October 2015 via mobile

Great location right on the waterfront, we had a great view of the harbor. parked the car and walked everywhere. lots of places to eat. The hotel was very clean, the staff very friendly and helpful. not a big fan of Valet parking but parking is very limited so i understand. the hotel and Valet was reasonably priced. I would...

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Helpful?
1Thank H2ocamping
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

It is great to hear that you really enjoyed our hotel and the location. The cleanliness of the hotel is something we spend a lot of time on monitoring. Running a 90% occupancy hotel annually can really make it challenging to keep up on deep cleaning the hotel, etc. however, our housekeeping team is top notch and we make it...

Nebraska
Reviewed 6 October 2015

Hotel is in a GREAT location. Right on Commerical Street in front of the piers. Within walking distance to EVERYTHING in the old port. I was very impressed with hotel. Valet parking was great and was $15 a night during the week and $20 something on the weekends. We were only in Portland for 3 days and this hotel helped...

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Helpful?
1Thank gravelroadtonowhere
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you very much for your feedback and your suggestions for improvement. It sounds like you enjoyed your stay overall . We hope you will consider coming to stay with us in offseason when there is still lots to do, all the restaurants are open, and hotel rates are lower! - Kevin Walker, GM

Nebraska
Reviewed 6 October 2015

Location of the hotel was great and within walking distance of any food, bar or shopping. Expensive and you do not get breakfest. Valet parking is 15 a night during the week and 20 something weekends.

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Helpful?
Thank gravelroadtonowhere
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for your response & 5-star evaluation. I am sorry to hear that you felt the value was not at full potential. We will work very hard to try to provide an "over the top" stay for you for your next visit to Portland. - Kevin Walker, GM

Easton, MD, United States
Reviewed 6 October 2015

Every member of the staff we encountered was extremely helpful. The room was great, everything we needed. The location was perfect, within walking distance of many things we wanted to do. If we return to Portland, we would definitely stay there agin. The high speed internet worked very well, which was not always the case when we wee traveling.

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Helpful?
Thank Blake W
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for your "high recommendation". I am happy to see that you had a great overall stay and that you were able to explore Portland. Thanks for the feedback on the wifi as well. We recently upgraded our circuit to industry-leading speeds, so it is great to hear that it is being noticed. - Kevin Walker, GM

Puyallup, Washington
Reviewed 5 October 2015

Within a stone's throw of the waterfront and ferry terminal, this downtown hotel offers spacious rooms and spacious bathrooms. The bed was one of the best I have ever slept on; it is always wonderful to get a good night's rest! There is lots of shopping within a short walk of the hotel and the Victoria Mansion is also within...

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Helpful?
Thank michael_smith56
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for all the positive comments and remarks you made in your trip advisor review. Please let us know how we could have made your stay a 5-star review so we can make it right next time around! - Kevin Walker, General Manager

Langhorne, PA
Reviewed 5 October 2015

Located across the street from the Wharf, the location was great! Walking distance to several restaurants, bars, stores. We used Uber to get around to places outside of walking distance so I can't comment on public transportation but the Uber was great. Room was spacious and included a coffee pot. No view to speak of. We were in room 601...

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Helpful?
Thank CaribbeanKaren
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for taking the time in your day to fill out a trip advisor review. I am happy to hear that you enjoyed our central location to all that the Old Port has to offer. We appreciate your loyalty through the Hilton Honors program and are glad you enjoyed the free breakfast! - Kevin Walker, GM

Danvers, Massachusetts
Reviewed 4 October 2015 via mobile

We booked our room for the Hilton Garden Inn and requested a cushion front front facing room. When we got into our room it was front ocean facing but we were facing directly at the parking garage. I was not happy and I called the front desk and they were very professional but were unable to get us a better...

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Helpful?
Thank walter d
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

I am sorry to hear we were not able to accommodate your request for a different room location. I appreciate your understanding of the matter. We are normally sold out so any type of later arrival limits our ability to change locations. Thanks so much for taking the time to evaluate our hotel and giving us a 5-star review! -...

Newport, United States
Reviewed 4 October 2015

Perfect location to access nearby amenities, pubs, restaurants, bakeries. The bakery next to hotel is a must stop for coffee and a scone to take with you for a light breakfast in your room if it has a great view of bay. Lovely citrus fruit infused water in lobby along with tea or coffee.

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Helpful?
Thank Donald M. M
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Glad to hear you took good care of all your taste buds while you were in Portland! We hope to see you again sometime soon. - Kevin Walker, GM

Sandwich, United Kingdom
Reviewed 4 October 2015

All you would expect from a Hilton hotel, comfy room ( large too ) and attentive and competent staff. This hotel is also a perfect setting for Portland town, everything is within a couple of minutes walk.

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Helpful?
Thank cityaddick
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We are very glad to hear that you thoroughly enjoyed your stay and would consider coming back to the hotel. The off-season is a really great time to come to Portland as well. The restaurants are all still open and the wait times / reservation times are much better. - Kevin Walker

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Region: United States > Maine > Portland
Price Range: ₹ 7,919 - ₹ 22,673 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hotel Style:
#1 Family Hotel in Portland
#1 Green Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more for the bay view rooms, you won't be disappointed!”
 of 5 bubbles aleshamarie, 26 Nov 2016 | Read review
“They are probably all pretty nice.”
 of 5 bubbles keithb260, 21 Nov 2016 | Read review
“ask fro water view”
 of 5 bubbles 857SteveS, 17 Nov 2016 | Read review
“get a room on the upper floors”
 of 5 bubbles 527JoeT, 13 Nov 2016 | Read review
“4th floor or higher facing water”
 of 5 bubbles 67craigw, 9 Nov 2016 | Read review
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