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Hilton Garden Inn Portland Downtown Waterfront

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Hilton Garden Inn Portland Downtown Waterfront
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1,302 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
Brooks
Reviewed yesterday NEW

We chose this hotel for a quick winter getaway because of its downtown location (easy walking around the Old Port), reasonable wintertime rate and easy valet parking, and we weren't disappointed! Super friendly and efficient staff at check-in and an enthusiastic and upbeat valet team; we loved the pool and spa, large and comfortable room, and, perhaps best of all,...

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Helpful?
Thank Jennifer A
Boston, Massachusetts
Reviewed yesterday NEWvia mobile

The hotel staff were extremely helpful on multiple occasions for recommendations, providing quick room service, and it's a wonderful location in the thick of it. I would definitely stay here again and recommend it to others.

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Thank TheBeardedGentleman
Boston, Massachusetts
Reviewed 2 days ago NEW

We stayed one night on our way to a wedding an hour outside Portland. The location is great and made it easy to walk to all of the shops in the waterfront area. The front desk also gave us a great recommendation for lunch. The price was on the higher end, but was had a pleasant stay.

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Thank Damien A
Bangor, United States
Reviewed 4 days ago NEW

The hostel offered a lot of eatery choices and I had a hard time to pick just one. I emjoyed walking in the old port and on the cobblestone road. Ended up at a. Nice Thai restaurant and enjoyed the walk.

Review collected in partnership with Hilton Garden Inn
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1Thank Erik H
Brewer, United States
Reviewed 5 days ago NEW

Hotel was beautiful and in a great location. We enjoyed the pool area with our daughter and restaurants are within walking distance. Very clean and a great value. The buffet breakfast was very good and the staff was excellent.

Review collected in partnership with Hilton Garden Inn
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1Thank jeremyg857
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We are so pleased to hear you enjoyed your stay with us! It sounds like you made the most of all that Portland had to offer. We look forward to hosting you again in the future! - Kevin Walker, GM

Derry, NH
Reviewed 6 days ago NEW

Great location! Friendly staff. Very busy but had prompt service both with valet and front desk. Water view from 4th floor was fantastic! Only complaint and this goes for all HGI I've stayed at as an Hilton Honors member (several across the country in last few years) is they need better quality toilet paper! Paper should match the quality of...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Meagan F
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for your kind feedback. I am pleased to hear that you had great interactions with the hotel staff and enjoyed the location. I will take a look at the TP issue you brought up because maybe we were sent incorrect product. We look forward to serving you in the future! - Kevin Walker, GM

Washington DC, District of Columbia
Reviewed 1 week ago

This hotel is in a perfect location to go out downtown and is within walking distance to a lot of restaurants, shops, nightlife. All the places downtown charge for parking but you don't really need a car because they have a free shuttle to and from the airport and if it's not available they will order you a cab and...

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Thank gdgraph
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for taking the time out of your day to fill out a trip advisor review. We really appreciate the 5-star rating! I am glad to see that you enjoyed all that the Old Port had to offer. - Kevin Walker, GM

Orlando, Florida
Reviewed 1 week ago

It was a good stay but they have to tell people about the windows so guess know that they can be seen from outside. This is important for people out side of the state. Hotels in other states have windows that are tinted.

Review collected in partnership with Hilton Garden Inn
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Thank richardtU7324RU
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello, thank you for your feedback. I am sorry if you were surprised by the windows not being tinted. I think it is a good suggestion and will take it to the owner of the hotel. I know that building codes were followed when the hotel opened , but enhancements can always be welcomed too! I am glad that you...

MA
Reviewed 1 week ago

Friendly staff. Great breakfast. Great location. This is a dog-friendly hotel, which is great if you have a dog. If you are allergic, bring your Zyrtec! It is one of the few hotels in Portland that can comfortably sleep a family of five with two Queens and one sleeper sofa in the same room.

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Thank sniggy
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We are so pleased to hear that you had a "great" stay! We are a dog-friendly hotel. We do keep our pets restricted to certain floor, however. We also go through a very thorough cleaning process when a room has a pet in it, which is where our pet fee comes from. Thank you for your feedback! - Kevin Walker,...

Beverly, Massachusetts
Reviewed 1 week ago

Fantastic location to everything. Park the car, and you don't need to move it again until you leave. Very nice hotel, with a extremely pleasant staff. Rooms a nice and beds are very comfortable. We also got a great deal, price very reasonably. Right next to the Standard Bakery, which is a family favorite in Portland.

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Helpful?
Thank JMAiken
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

I am very happy to hear that you thought the hotel had a "fantastic location" and a "extremely pleasant staff". I am very fortunate to work with such a great team. It was also good to see you got a "great deal" in our off-season. Portland has a lot to offer all-year round! - Kevin Walker, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Region: United States > Maine > Portland
Price Range: ₹ 7,850 - ₹ 31,538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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ohio
11 months ago
11 months ago
Bangor, Maine
over a year ago
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over a year ago

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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to not overlook the parking lot.”
 of 5 bubbles JMAiken, 4 Jan 2017 | Read review
“Choose the 6th floor if you want an un-obstructed view of the water.”
 of 5 bubbles DesertFlyer, 26 Dec 2016 | Read review
“Pay more for the bay view rooms, you won't be disappointed!”
 of 5 bubbles aleshamarie, 26 Nov 2016 | Read review
“They are probably all pretty nice.”
 of 5 bubbles keithb260, 21 Nov 2016 | Read review
“ask fro water view”
 of 5 bubbles 857SteveS, 17 Nov 2016 | Read review
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