This was our first time staying at the Cape Arundel Inn and we will go back. We stayed in the main house. The room was very spacious and nicely decorated. We also ate dinner at the Ocean Restaurant on the main floor and enjoyed it very much. Breakfast is also excellent. Now, the view and front porch are special. It's across the road from the ocean with a beautiful view of the Bush compound. It's also close to downtown and many other restaurants and activities. The staff were very friendly and immediately fulfilled a couple of our requests. Definitely a keeper!!
This is perhaps the overall best accommodation we have ever experienced in the USA. The bungalow room is spacious and beautifully appointed. The sliding doors open to a private patio overlooking the front lawns and the rocky Atlantic coast. Pricey but worth every penny
We recently stayed at this hotel and were disappointed from our first stay in 2019. We noticed a severe personnel shortage and felt there were really no employees around to solve the smallest of issues, never mind any larger issues. We stayed in the club house, which I would never recommend. The room was in disrepair and needs an overhaul due to wear and tear of all fabrics and finishes. Our shower did not work properly. The pipes were banging and making a loud noise when we would shower. The sink was clogged. The building is a remote location and has no security during the day or night. There is no entry key needed to enter the building and without a front desk employee to watch the goings on, we felt anyone could have been right outside our door when entering the hallway. By the way our door lock was another issue…not working properly! No employees anywhere to be found. Getting an extra towel was nearly impossible and my husband had to resort to using a hand towel after his shower. In fact the only employees we got to see regularly were the cleaning staff, who were very lovely. . We asked for a room change or better yet a room at one of their sister hotels in the area, nothing was supposedly available. The restaurant, Ocean, was a far cry from what it was during out first visit. We tried it for breakfast one morning. A $60 price tag for less than average eggs and very dry and stale toast, rubber bacon, sad little pat of butter and a sloppy blueberry jam mixture did not make an impression on us despite the beautiful view. We cancelled our reservation for a well anticipated dinner right away. The highlight of our stay was a water color class we took with a lady named Diane. It was the most enjoyable two hours of our stay. We stumbled upon the information about the class online. We would have thought it would have been offered at check in but how would that be possible with no employees to welcome us. We literally had to hunt down a person to check us in. The poor young lady was out of breath from running back and forth from the main inn to the club house. There is no one to assist you with your bags and be aware you need to be able to carry them up a steep and winding staircase alone. There was also no concierge available, they suggest to email the person if you have a question. We felt this was ridiculous. A hotel such as this should have an employee available to help answer questions and advise guests about local activities. Overall a huge disappointment. The beautiful location and view from the main inn cannot make up for the severe disconnect and lack of employees to welcome you and assist you with any issues that may arise. For the price of the Inn, our accommodations were like staying at a roadside motel. Sorry but it is the truth.…
We had decided to go to Kennebunkport for no particular reason except to escape the Kentucky heat and humidity, and narrowed our search down to the Cape Arundel Inn. The prices weren't bad when I looked and ordered up a room. Within 24 hours it occurred to me that the room was in the back of the property about 1/3 mile from the ocean. That wouldn't work. I moved up to a guest house room with a view, and before long decided we wanted more space than the Ocean Suite room had. That led to the King Suite with the ocean view. Fireplace and wine cooler included. Each upgrade was handled via a phone call and they humored me along the way as my wallet thinned out. The location was great for a short trip to town, and peaceful enough to just watch the ocean, walk on the sidewalk, and never turn on on the television. At the second to last day I discovered my wedding band was missing. I knew it had to be in the room somewhere and we turned the luggage inside out and scoured the room. When we left I told the front desk and asked them to search for it. Came in the mail two days ago! We ate well, if expensively, on the property and enjoyed the area. If I could add two things to the room, a small refrigerator and a microwave would be nice. (The new Nespresso machine they had was quite good.)…
Make sure you know what room you are booking. We thought we would have a room at the main hotel and were shocked when we were located .5 miles away in a barn-like structure with no view behind “the clubhouse.” It was a bait and switch. The room was average, in need of updating. Don’t expect good service at this hotel.
We stayed here on the final two nights of our first trip to Maine. We chose a “bungalow” room, with a small patio overlooking the Atlantic. The room was beautifully decorated, spacious, with a modern bath…..and a bottle of our favorite champagne. The breakfast items delivered to the room each morning were just right to start the day, along with coffee made in the room. The front lawn is spacious and well landscaped with plenty of Adirondack chairs. The front porch has seating with views of the Atlantic. On the second day we made our way back to one of the annexes that had the pool, plenty of lovely seating areas inside, around the pool, and in a screened porch. My husband was able to play some pool on a beautiful antique table. On our final night, we ate at their restaurant and it was also worth the splurge. Food and service were excellent and each table has at least a partial ocean view. Each night after dinner, we would sit on our patio, bundle up in blankets provided, and finish our bottle of wine while watching the moon, stars and ocean.…
The view was incomperable and the staff amazing. Among the most beautiful romantic getaways ever. Loved it from the minute we arrived. Perfection. Centrally located and with full amenities. And each room was done wirh care
Great service, great food, and great amenities to just sit and relax either poolside or overlooking the ocean. Room could use a little TLC though. Staff: Everyone you come in contact is friendly and willing to help in any way possible. Jonathan at the front desk in the main inn always had a smile and was always willing to chat about anything you might be curious about. Food: The breakfast in Ocean was amazing, didn’t have an opportunity to have dinner but was always packed. One MAJOR negative was that after Labor Day their was no lunch on property (either at the pool or main house). This was a major disappointment when you just wanted to nap and relax on the lawn or by the pool. Room: We elected to book the Ocean Bluff Suite knowing that it was up a set of stairs in back of the main house. Location was good as the view from the little terrace, and inside the room looked over the Bungalow Suites and had complete ocean views. The room had nice seating area, day bed and comfortable high end linens. HOWEVER, of the six nice size windows and skylight five of them had no screens so you could not open the windows to smell ocean air or hear the surf hitting the rocks. The sixth window HAD a screen however the handle to open the window had been removed. For the rate being charged it would be nice to have functional windows and a screen door. It was 50 degrees at night and we still had to run the AC unit. Also for the price I was very surprised that the shower was a all in on fiberglass unit that you would find in a 2/3 star motel. Will I return? Not sure based upon value received. Lastly their is a $35 per night resort fee for some water in the room, internet, and access to some bicycles.…
We checked in today and were immediately, incredibly disappointed. We were traveling from a sister property (the Claremont in Southwest Harbor), so we had a pre-conception of high-end hospitality. Our reservation was in the clubhouse property (behind the main inn), but when we arrived, we were led to a tired, old building behind the clubhouse that looked like a converted old garage or carriage house. The building has a musty smell and the rooms feel like a roadside motel, including a noisy window AC unit, old bathroom, and other cheap finishes. The furniture and fixtures in the room are visibly worn; the shower sprays like a hose; and the sink barely drains. CLUB HOUSE = SECOND CLASS. DON'T STAY HERE!
We were driving the coast of Kennebunkport today and were a bit lost. Stopped in to this lovely inn to use a restroom and get some directions. First of all, the young man working at the front desk could not have been nicer, from letting us use the restroom, to coming outside with me to point me in the right direction and suggest where we should go. The views from inside and out were magnificent and if I was staying in the area would absolutely want to be here!!
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