We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Grand Hotel

1 Chase Hill Rd, Kennebunk, ME 04043-7666
avatar-imageavatar-imageavatar-image
Traveller (106)
Room & Suite (77)
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#4 of 8 hotels in Kennebunk
Location
Cleanliness
Service
Value
The Grand Hotel sits prominently on Chase Hill, with some guestrooms offering views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite art gallery, you can indulge yourself in artistic delights while sipping a glass of bubbly. Our boutique hotel on the edge of Kennebunkport has something for everyone! Steps away from the Grand, you'll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine's coast. Hop on a bike or scooter and explore Kennebunkport's winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool / beach towels
Breakfast available
Bicycles available
Golf course
Massage
Adults only
Paid public parking nearby
Parking
Wifi
Breakfast in the room
Complimentary tea
Wine / champagne
Hiking
Mini golf
Aerobics offsite
Bicycle tours
Bowling offsite
Canoeing offsite
Fishing
Tennis court offsite
Walking tours
Board games / puzzles
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Show more
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
434Reviews12Q+A100Room tips
Traveller rating
  • 319
  • 74
  • 18
  • 10
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Ruth B wrote a review Nov 2023
17 contributions5 helpful votes
We've been coming to KPT for over 30 years. We've stayed at nearly every hotel in the port. This hotel is well appointed, clean,comfortable bed and has a fantastic location, walking distance to everything.
Read more
Date of stay: November 2023
Value
Location
Trip type: Travelled as a couple
Room Tip: No front desk person, you check in by an app, or request your card left inside. A neighbor hotel...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 1 Dec 2023
I am so pleased to know you enjoyed your time here with us! I truly appreciate you taking the time to provide us with such kind feedback! Speaking for the entire team, we can't wait to welcome you back!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
lexDC84 wrote a review Oct 2023
Annapolis, Maryland3 contributions
My Mom and I took a girls trip to Kennebunk and found the Grand Hotel to be the perfect spot to rest our heads. I really enjoyed the art gallery, room with a view, superb location, and top notch customer service. I should note that there isn’t full time staff at the hotel, which they are very transparent about. The staff is available 24/7 over text/phone and are at a local sister facility. This was actually quite enjoyable, made me feel that I was at my home as opposed to a hotel. The complementary breakfast was great, and there are bicycles we used to ride down to the beach. We LOVED KPT and would most certainly return to the Grand!
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 26 Oct 2023
I am so pleased you and your mom enjoyed your time here with us! Thank you so much for taking the time to provide such kind and thoughtful feedback. Speaking for the entire team, we truly hope to welcome you both back again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
7LynneH wrote a review Dec 2022
Boston, Massachusetts121 contributions26 helpful votes
First of all great location, great room, clean. The only thing we didn't like was the fact that there isn't a check-in area. You need your phone to get in and out. Just feels a little unwelcoming. If this doesn't bother you, you will enjoy! Oh and the mattress was saggy.
Read more
Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 23 Dec 2022
I am certainly pleased to know you the location and room to your liking! We hope you will visit with us again soon! Happy holidays!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
AuburnL wrote a review Nov 2022
9 contributions1 helpful vote
We stayed here last year (2021) the same weekend and had a great experience. Very clean room, no issues at all. We were anticipating the same experience ., We were very wrong. They don't have staff at this location, it is a text and app set up for check in/out and keyless entry with a third party app. To start the app didn't work, so we had to call the sister property to get physical keys sent over.. Then we went into our room 308. The heat didn't work. Call the sister property again and they send a bell boy over to assess the situation. While in this room we notice large stains on the rug and and furniture. Rips in the furniture and less then clean bathroom. We were switched to another room down the hall... no heat. Also no closet or dresser for our belongings. Third room was not clean and still no heat. The entire time this is going on, the front desk is talking to the bell boy, not us, the customer.. We try to call the front desk and get disconnected numerous times. We texted as well with NO response, even though they had encouraged us to reach out via text message as the best mode of communication.. So now we have to get in our car and drive to the sister location. While the woman at the desk was courteous , when asked to speak to a manager, she attempted to play herself off as one. I had to press the issue. When the manager came out she was very professional and assisted in getting a room with heat and a place for our belongings. They upgraded the room to a bigger size to accommodate.. Mind you there were only 3 other cars in the lot, at most all weekend. They were far from fully booked. So providing the proper room should not have taken over an hour all together The room we finally checked into had working heat. It also had a ripped carpet and a balcony door which did not lock. The app for the key system to enter the building and room worked about 50% of the time. The continental breakfast was typical of a boutique hotel, however the muffins and bagels were steal. The bagel slicer was broken and the sharp end was sticking up with screws loose. We place the broken utensil on the desk. The next morning the same broken utensil was placed on buffet for guests to use the next day... still broken . The location of this property is ideal. It is walking distance to everything. It was very disappointing to deal with all the issues. For the money they charge the property needs some major attention. Unfortunately, they own a good portion of the hotels in the area and apparently do not feel like guests should get a good value for the money spent.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Look for better value
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 23 Dec 2022
I sincerely apologize your stay didn't meet with either yours or our own expectations. We strive to provide all of our guests with a truly memorable experience and we are certainly disappointed to learn we came up short of our goal during your visit. The Grand Hotel is remotely managed, meaning we don't have a front desk presence at the hotel. With that being said, the management team has a consistent daily presence to ensure all of our guests expectations are fully met. I truly appreciate your feedback, which I have already reviewed with my entire team, in an effort to continuously improve our guest experience. Happy holidays!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Deb D wrote a review Oct 2022
1 contribution
The hotel room has water stained with peeling wall paper and the room itself was not equipped well for the nightly price. There was no closet only a wardrobe was provided that also served as the coffee area. The designated side for clothes did not fit a regular size clothes hanger! The bed was comfortable and the location of the hotel was great if you want to be right in the downtown area but it is not worth the price. As described, there is no staff on site if you have an issue, however, during our check in thankfully someone was there because the keyless system did not work. I tried calling the sister hotel, as instructed, and I was disconnected several times. We would not return to this hotel.
Read more
Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 14 Oct 2022
While I am happy to know you found the location to your liking, I sincerely apologize for any issues you experienced during your stay. We strive to provide each and every guest with a truly memorable experience and I am certainly disappointed to learn we fell short of that goal with you. I truly hope you will stay with us again at either The Grand or one of our other fantastic properties! Have a wonderful fall!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CathyQ42 wrote a review Aug 2022
Chelmsford, Massachusetts3 contributions
Stayed a couple of nights mid week at the Grand Hotel in August. It’s such a perfect location, right in the heart of Kennebunkport. Just park the car and walk to any number of restaurants and shops. The room was clean and comfortable. I used the virtual key/app to get in and out of the hotel exclusively, I never met a member of the staff during my stay - which was fine, I didn’t have any problems. They had two cruiser bikes parked out front, I used one early one morning for a quick 5 min ride down to Gooch’s beach for a sunrise walk. Just such a nice and safe place to unwind.
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 23 Aug 2022
I agree The Grand Hotel has a "perfect location"! I am thrilled you enjoyed your recent stay here with us. We will certainly look forward to welcoming you back!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bettina P wrote a review Jun 2022
8 contributions2 helpful votes
Beautiful, clean room. Comfortable bed. Nice and quiet AC. Great location. Great room service. Friendly and welcoming staff. Easy access to hotel and room with the virtual key. Continental breakfast included. We definitely will be back!
Read more
Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Balcony rooms overlooking Main Street.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 2 Jul 2022
I am truly pleased you enjoyed your stay here with us and we will definitely look forward to welcoming you back! Have a great summer!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ben W wrote a review Jun 2022
1 contribution2 helpful votes
I had some questions/concerns based on other reviews of the Grand Hotel. We travel extensively for business and fun. We booked a "Grand King with Balcony" and were assigned room 202. We got to Kennebunkport early, so we went to the Kennebunkport Inn to pickup physical key cards. We also had the app downloaded. The front desk at the Kennebunkport Inn was helpful and welcoming. The overall hotel feels up to date and clean. It has an elevator. Upon getting to our room, we were impressed with the cleanliness, quality and size. Everything was modern- the bathroom was excellent. The balcony was large and perfect if you wanted to look out onto the main street. We had no issues using the key card and/or the digital app. The hotel was plenty quiet at night- barely heard anyone else, and it was sold out. There was no real noise from the road despite our room facing the main street. My feeling is others who gave the property low reviews were due more to mismanaged expectations than anything else. I can understand if you are not comfortable using your phone as your key. I can also understand if you expected someone at the front desk when you checked in or if you were looking for more amenities such as a restaurant/bar in the hotel. All of this, though, is stated on their web site and should not be a surprise. What was a positive was how welcoming everyone was and willing to help in any way! We loved our first visit to Kennebunkport, and look forward to returning- we'd definitely stay at the Grand again.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Derek Hunt, General Manager at The Grand Hotel
Responded 2 Jul 2022
Thank you so much for taking the time to provide us with such positive feedback! I am certainly pleased to read you enjoyed your recent stay here with us. Our entire team works tirelessly to ensure our guests have a truly memorable experience so I will be sure to share your review with them! We will look forward to welcoming you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
crossi91989 wrote a review Nov 2021
New York City, New York3 contributions2 helpful votes
App/Virtual Key did not work upon check-in. No physical key was left for us as was stated in the texted directions. Had issues with access that were resolved by the Kennebunkport Inn staff but resulted in my girlfriend and myself missing part of our planned event. Would not recommend as the stay was tarnished by this experience.
Read more
Date of stay: November 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Scottandcindypghpa wrote a review Oct 2021
Pittsburgh, Pennsylvania28 contributions12 helpful votes
Great location. Hotel did not provide cleaning service or towel replacement without repeated requests. If there was a Covid restriction in place it would have been nice to have been informed. Stairwell carpet was dirty and needed vacuumed as did the room carpet. Bed was comfortable and bathroom was nice. Breakfast was delivered in the morning outside our door for one person despite two being in the room! There is no attendant on site but the Kennebunkport inn staff (sister property) was very helpful
Read more
Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Kennebunk area.
PRICE RANGE
₹13,841 - ₹23,869 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMaineKennebunksKennebunk
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE GRAND HOTEL (Kennebunk) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Grand Hotel
Which popular attractions are close to The Grand Hotel?
Nearby attractions include Walker's Point (0.5 km), Maine-ly Drizzle (0.4 km), and Maine Art Hill (0.04 km).
What are some of the property amenities at The Grand Hotel?
Some of the more popular amenities offered include free wifi, free parking, and a golf course.
Which room amenities are available at The Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a seating area.
What food & drink options are available at The Grand Hotel?
Guests can enjoy breakfast and complimentary tea during their stay.
Is parking available at The Grand Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to The Grand Hotel?
Conveniently located restaurants include Chez Rosa, Old Vines Wine Bar, and Rococo Ice Cream.
Are there any historical sites close to The Grand Hotel?
Many travellers enjoy visiting Wallingford Farm (5.9 km), Dock Square (2.3 km), and Emmons Clock Farm (6.6 km).
Does The Grand Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is The Grand Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.