Room, facilities and services are very good. This hotel is in the city. Room are clean and neat. Hot water facilities are there. Extra bed arrangement was there. Food was good. Staff is very good. Services provided quickly.
Comfortable stay, well maintained and clean... Friendly staffs from front desk. All precautions were taken consedering the current covid situation.......... Cleanliness and hygiene maintained at all the places.
Good and safe stay for family.Tasty food. Staffs are polite and good in service. Comfortable commute and situated near metro station. Requesting to add more varieties on food both veg and non vegetarian
I have stayed in February 2021 , that was my second in dunes continental. It was a good experience for me. All the staffs are very friendly. Whatever items we are ordering from IRD or House keeping they will deliver asap. And also they have given us the late check out for my first visit. Of course I had a pleasant stay at Dunes continental wish stay again also I will recommend this place to families. And room also was quiet. And also I have seen they are following covid protocol and and safety measurements. It's safe to stay here I will say without any doubt.
The hotel had good service and comfortable stay. They took all necessary precaution related to Covid as well. Rooms were clean and staff was helpful. They also provided early check- in and assisted us with tour guides for our Kochi visit.
Been at Dunes in Jan 2021. The rooms are dingy and old. Washroom had water logging issues. The corridor leading up to the rooms are basically patches been covered with cardboards. The staff is terrible, they don't have an iota of guest handling and hospitality. Overall very disappointing stay. Just Lobby reception and resturant look good.
I returned from USA and was looking for a best place to quarantine. And I found this place. I just want to tell I had an excellent time here during my quarantine. Hotel and Rooms are clean. Staff are excellent. service staff are following strict Covid guidelines wearing mask and gloves... we will receive food in time, there was never delay. Reception staff received me very good, they spoke so politely. And trust me they listen to you patiently and respond with high patience.. I want to thank Hotel manager and staff for all his support during my stay here.. Over all it is excellent place to visit and Stay.
I and my mom spent 19days at dunes continental as a part of our quarantine. Neat,clean and spacious rooms and bathrooms . Very cordial and helpful staff especially Mr Renju who goes out of the way to make sure his guest are comfortable. Food is good especially chicken briyani.They went out of their way to provide food if it wasnt available at their hotel.Hospitality and Service was too good!
I spent 19 days at The Dunes Continental as part of my quarantine. The check-in just took a matter of minutee as they were already prepared for my arrival. Right from my check-in to check-out the staff were very suplortive be it the reception, room service or housekeeping. They are very open to suggestions. The only drawback was that the bathroom maintenance needs a bit more attention as the room I checked in had water seepage from the ceiling. When I informed the staff they promptly shifted me to another room and the bathroom was satisfactory and didnot have any seepage. All the staff are very courteous. They followed all COVID 19 protocol for quarantine as well as ensured a good diet for the gueats. I also liked the food tbey served to all the guests all of whom were in quarantine at the hotel. Kudos to all the staff who ensured a comfortable stay at The Dunes Continental. The rooms are very spacious and well kept with ample storage spaces. I would truly recommend this hotel if you are looking for a budget hotel. Once again, I would like to extend my thanks to all the staff members at The Dunes Continental. Keep up the good work!…
My daughter spend her 14days quarantine period in dunes continental. We are so happy with their service. Clean and spacious room. Food was also good. Affordable rate too. Kudos to the entire team. Highly recommended.