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The Mercy

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The Mercy
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151 Reviews from our TripAdvisor Community

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Showing 147: English reviews
chennai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

This is my second visit to Mercy. Stayed here a couple of years ago and then again towards the end of November 2016. The hotel standards were excellent, the room interiors very pleasing. The staff were very friendly. The manager Mr.Deepu was very courteous and even remembered my previous stay here. The location of the hotel is a huge advantage... More 

Helpful?
Thank jaykesh
Copenhagen, Denmark
Level Contributor
62 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago via mobile

We stayed for 2 nights. Room was neat and clean. Breakfast OK, but very basic with regards to western style. Very friendly staff. Nice rooftop restaurant. Only free wifi in the lobby. Chargeable in the room.

Helpful?
1 Thank Lars A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016 via mobile

I'm very satisfied with the experience I got from this hotel. I stayed there for 2 days and despite the reasonable rates ,they gave me a very very excellent service. Friendly staffs,clean rooms,clean swimming pool are some to mentioned. PS: loved the foods they served. :)

Helpful?
2 Thank Aby K
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016

The experience was fabulous. The hotel is so beautiful and has got a fine view of shipyard. The facilities are truly remarkable for families and business. The restaurant was also fantastic.will come back if I get a chance again

Helpful?
3 Thank bintu163
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2016 via mobile

I stayed here with my family for a couple of days. reception staffs were very friendly and helpful .Service at the restaurant were good.The rooms was spacious and neat with a good view of cochin shipyard at the backside.easy transportation facility to all cities.i would firstly prefer to stay here for a second time. More choice on foods will make... More 

Helpful?
3 Thank chinnuoos
Palermo, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2016

i spent 3 days with my family in the mercy luxury hotel the hotel is perfectly situated in the heart of Cochin this hotel has got a wonderful location for sightseeing like Chinese fishing net, Jewish synagogue , marine drive etc... the staff wants to make certain you enjoy your stay.we highly appreciate the service at the reception and the... More 

Helpful?
3 Thank Rojanbattista
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2016

Recently visited The Mercy Luxury business hotel for some business and was pleasantly surprised by the awesomeness of this property. The facilities are truly remarkable for Families and Business. Food is amazing. Staff very cordial and supportive. Rooms were very neat and tidy. It's next to Cochin shipyard and give us an amazing view, which gives it the best location... More 

Helpful?
3 Thank jjkbrothers
Rijeka, Croatia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016 via mobile

I have arrived to this hotel early morning and soon after asked for a clean room as the one I got was disgusting. Mold everywhere, pillows and sheets smelly, under the sheets horror. The other room i got was better. I did not check all as i was not going to stay too long. A bit less mold, but in... More 

Helpful?
1 Thank Igor S
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 August 2016

Was there only for few hours, just for some afternoon freshening and relaxing. Was generally surprised by the standards the hotel maintains and in my opinion it punches way above its weight. Friendly staff, cleaniness, simplicity and location works to the hotel's advantage. Overall a decent business hotel.

Helpful?
2 Thank Vin2309
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2016 via mobile

We stayed for a night at The Mercy, Ernakulam and had a very beautiful time there! They've really clean rooms and very friendly staff! The KSRTC Bus Stand and the Railway station is pretty near to the hotel which makes it very convenient if you're traveling out from Cochin to any other major cities! Recommend this if you're around Cochin!

Helpful?
2 Thank aneesh k

39 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Mercy

Address: The Mercy Luxury Business Hotel | Ravipuram, Ernakulam, Kochi (Cochin) 682015, India
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range: ₹ 3,351 - ₹ 4,514 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mercy 3*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from The Mercy staff and other travellers.
3 questions
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littleton
over a year ago
Kollam, India
over a year ago

See all questions (3)

Questions? Get answers from The Mercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room facing shipyard”
 of 5 bubbles Rojanbattista, 21 Sep 2016 | Read review
“Shipyard view and Upper floor”
 of 5 bubbles jjkbrothers, 21 Sep 2016 | Read review
“Roof top restaurant is good.”
 of 5 bubbles dedacain, 16 Aug 2016 | Read review
“Select the rooms with the road side view, the shipyard view could be very depressing.”
 of 5 bubbles , 27 Jul 2016 | Read review
“You may try rooms towards the shipyard to see the ships/vessels parked at the yard. STRICTLY NO PHOTOGRAPHY”
 of 5 bubbles Mushafiri, 21 May 2016 | Read review
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