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4/12/2017 5/12/2017
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    Belmond Maroma Resort & Spa

    Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
    011 52 998 872 8200
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    4/12/2017 5/12/2017
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    US$ 678
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    Traveller (969)
    Room & Suite (560)
    Storyboard
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    Overview
    • Excellent83%
    • Very good11%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “el sol” (51 reviews)
    “freddy's bar” (40 reviews)
    “beach beds” (62 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Belmond Maroma Resort & Spa
    Special Offer: Advance Purchase 20% Off
    Hotel deals
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,197)
    There are newer reviews for Belmond Maroma Resort & Spa
    See the most recent reviews
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    581 - 585 of 1,049 reviews

    Reviewed 17 May 2012

    Just returned from a short trip. Overall, we had a lovely time. I'd rate overall experience 4.5 stars if I could. My thoughts: Location: Very short flight from NYC (approximately 3.5 hours direct). The ride from Cancun Airport to the resort is less than 30...More

    1  Thank ShuliQ
    Response from MaromaResortandSpa, General Manager at Belmond Maroma Resort & SpaResponded 23 May 2012

    Dear ShuliQ, Greetings from sunny Maroma! Many Thanks for sharing your experience with us and with other Trip Advisor readers. I appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. We are...More

    Reviewed 15 May 2012

    I have never posted on Tripadvisor, but honestly I am so impressed by the Maroma that I simply felt compelled to. My husband and I just returned and it was one of the most incredible vacations we have ever taken. The service was impeccable, the...More

    3  Thank Maggie B
    Response from MaromaResortandSpa, General Manager at Belmond Maroma Resort & SpaResponded 17 May 2012

    Dear Maggie, Thank you very much for your kind words! I really appreciate the time you took to post your first Trip Advisor comment to talk about us. We feel honored to know we made your stay an unforgettable and magic memory. We look forward...More

    Reviewed 8 May 2012

    I usually don't post on tripadvisor, but given my recent stay at Maroma and some of the conflicting posts I would like to set the record straight. Maroma is one of the best resorts at which I have ever stayed. I have stayed at many...More

    1  Thank Jason H
    Response from MaromaResortandSpa, General Manager at Belmond Maroma Resort & SpaResponded 17 May 2012

    Dear Jason and Amy, Greeting from sunny Maroma! Many Thanks for sharing your kind words. We feel honored to know we exceed your expectations and to be considered in your top hotels to stay. We look forward to welcome you again in the not too...More

    Reviewed 5 May 2012

    The beaches are beautiful and the view from my room perfect, but the resort was not flawless like other resorts in Playa and Cabo. Our ocean view room sat over the restaurant and bar, making for loud evenings and despite guarantees of wifi access, it...More

    2  Thank Brad H
    Response from MaromaResortandSpa, General Manager at Belmond Maroma Resort & SpaResponded 17 May 2012

    Dear Brad, Thank you for taking the time to write about us. I appreciate your feedback and will follow up on the areas of opportunity you pointed out. I am truly sorry to hear the hotel did not meet your expectations and hopefully we can...More

    Reviewed 4 May 2012

    Just got back from 4 nights. Will give pros and cons. Pros: the place is physically beautiful. The ocean is a perfect blue, warm, awesome to swim in. The sand is white. The beach beds are very nice and the resort is spread out so...More

    7  Thank css1222
    Response from MaromaResortandSpa, General Manager at Belmond Maroma Resort & SpaResponded 17 May 2012

    Dear Css1222, Thank you for taking the time to share your comments with us and with our Trip Advisor audience. I am truly sorry to hear that your stay was not completely satisfactory. I appreciate receiving feedback from you and I will follow up with...More

    Iberostar Grand Hotel Paraiso
    5,988 reviews
    #1 of 11 hotels in Playa Paraiso
    1.5 km
     
    Secrets Maroma Beach Riviera Cancun
    12,480 reviews
    #2 of 6 hotels in Playa Maroma
    0.7 km
     
    Valentin Imperial Riviera Maya
    12,177 reviews
    #1 of 1 hotels in Playa del Secreto
    3.6 km
     
    Grand Velas Riviera Maya
    3,283 reviews
    #3 of 212 hotels in Playa del Carmen
    9.7 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 610 - US$ 1,556 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Playa Maroma
    • #1 Family Hotel in Playa Maroma
    • #1 Romantic Hotel in Playa Maroma
    • #1 On the Beach Hotel in Playa Maroma
    • #1 Luxury Hotel in Playa Maroma
    • #1 Spa Hotel in Playa Maroma
    • #2 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen ,
    • Maroma Resort Spa ,
    • Maroma Hotel Playa Del Carmen
    Add Photo Photos
    Traveller (969)
    Room & Suite (560)
    Pool & Beach (226)
    Dining (157)
    Hotel & Grounds (635)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
    Valentin Imperial Riviera Maya
    12,177 reviews
    3.65 km away
     
    Iberostar Grand Hotel Paraiso
    5,988 reviews
    1.53 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,480 reviews
    .67 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chris j
    5 September 2017|
    AnswerShow all 3 answers
    Response from BelmondMaroma | Property representative |
    Dear cris j, Thank you for contacting us through this platform and we totally understand your concern. Please know that Belmond Maroma Resort & Spa is a boutique hotel of 63 rooms and suites that is located on a private... More
    1
    Vote
    LC11
    2 September 2017|
    AnswerShow all 4 answers
    Response from BelmondMaroma | Property representative |
    Dear LC11, Thank you for contacting us through this platform. We would love to provide you with more information and availability for your travel dates. Please contact us at our US Toll Free number 866 454 9351 where we... More
    0
    Votes
    Susan S
    11 July 2017|
    Answer
    Response from Gordon B | Reviewed this property |
    It depends where you go in the area around the hotel It's gardens outside of the hotel are quite thick and contain an assortment of lizards and monkeys Inside of the hotels formal grounds you will see harmless although... More
    0
    Votes
    Room Tips
    "Try to book one-bedroom suites facing the ocean"
    Read review
    "Must go with an ocean view, the patio or balcony with a view from your room is the best"
    Read review
    "Jungle views are nice and quiet (and a few floors up are great)"
    Read review
    "We had an ocean front room. Very large."
    Read review
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