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4/3/2018 5/3/2018
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    Belmond Maroma Resort & Spa

    Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
    011 52 998 872 8200
    Hotel website
    Lowest prices for your stay
    4/3/2018 5/3/2018
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     28 people are viewing this hotel
    US$ 1,144
    US$ 1,143
    US$ 1,143
    Traveller (987)
    Room & Suite (574)
    • Excellent83%
    • Very good11%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “el sol” (50 reviews)
    “freddy's bar” (41 reviews)
    “beach beds” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    4 Mar5 Mar
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (1,225)
    There are newer reviews for Belmond Maroma Resort & Spa
    See the most recent reviews
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    11 - 15 of 1,075 reviews

    Reviewed 14 January 2018

    I can't say enough great things about this resort!! Let's start with one of the nicest, well manicured beaches I have ever seen. The resort also has amazing jungle views. The absolute best part of this resort is the staff. Victor, Armando, and Freddy at...More

    1  Thank butchmarcello
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 4 weeks ago

    Dear butchmarcello, It is very satisfying for me to read comments such as yours. One of the things that matters most to us is making our guests feel at home, and reading that your stay has been fenomenal and especially that you will return soon,...More

    Reviewed 9 January 2018

    Oh so hard to pry oneself away from The Belmond Maroma Hotel! It is an absolute gem! To echo the perspectives of those who have also written reviews here, the hotel sparkles with authentic, caring staff who provide truly exceptional personal service. Of particular note...More

    1  Thank Adriaticqueen
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 12 January 2018

    Dear Adriaticqueen, A sincere thank you for sharing such an encouraging review. I am glad to read your comments and know that these days with us, have been wonderful. I have gladly shared your review with the rest of my team, especially with Sergio, Daisy,...More

    Reviewed 3 January 2018

    This place is truly very special! The property is beautiful and the staff is amazing. It is quiet and peaceful! The food, spa and beach are all terrific! Rooms are great too, as long as you don't mind not having a tv for a few...More

    3  Thank jackie B
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 5 January 2018

    Dear jackie B, I am glad to learn that you had an amazing time at Belmond Maroma Resort & Spa, away from the hustle and bustle, while enjoying the authentic atmosphere we are privileged to have. If your travel plans bring you back to this...More

    Reviewed 26 December 2017

    Unlike other large hotels in Cancun, the Belmond Marona Resort & Spa is an intimate hotel with every conceivable amenity and a staff that goes out of its way to please in every detail. The property is gorgeous and our beautiful room was within 40...More

    Thank William S
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 28 December 2017

    Dear William S, I thank you for choosing our tropical paradise, Belmond Maroma Resort & Spa to relax and let each member of my team indulge you with our traditional handmade hospitality, which, combined with the natural beauty that surrounds this place, leads to what...More

    Reviewed 22 December 2017 via mobile

    Belmond Maroma is a very special place to stay. Excellent, individualized customer service. Very private beautiful beach and amazing views of the ocean. My only suggestion would be to work on the menu selections.More

    1  Thank blondgirl29
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 26 December 2017

    Dear blondgirl29, I thank you in advance for having chosen Belmond Maroma Resort & Spa to spend some time of tranquility in this priviledge and secluded tropical paradise. I appreciate your input on the menu selection, and although they are periodically revised to provide our...More

    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$ 496 - US$ 1,807 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Playa Maroma
    • #1 Top resorts Hotel in Playa Maroma
    • #1 Luxury Hotel in Playa Maroma
    • #1 On the Beach Hotel in Playa Maroma
    • #1 Romantic Hotel in Playa Maroma
    • #2 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotels.com, Priceline, getaroom.com, Hotwire and HotelQuickly so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen ,
    • Maroma Resort Spa ,
    • Maroma Hotel Playa Del Carmen
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    Traveller (987)
    Room & Suite (574)
    Pool & Beach (230)
    Dining (158)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    6 February 2018|
    AnswerShow all 6 answers
    Response from BelmondMaroma | Property representative |
    Dear LillianBraintree, We appreciate you considering our lovely resort for your vacation. As other readers have mentioned, we do not offer entretainment with loud music or something similar. Our dinners are more romantic... More
    12 January 2018|
    AnswerShow all 8 answers
    Response from BelmondMaroma | Property representative |
    Dear kbenson, Thank you for having contacted us through this platform. Yes, all our rooms and suites have air-conditioned to provide comfort to our guests. As well, in some rooms and suites we offer ceiling fans to... More
    11 January 2018|
    AnswerShow all 5 answers
    Response from BelmondMaroma | Property representative |
    Dear olyg, Thank you for contacting us through this platform. Yes, we continue offering our handmade hospitality to all guests, no matter their age. We have special activities onsite or offsite for all the family to... More
    Room Tips
    "I like 30 or 31 or 52, 54, 57"
    Read review
    "close to the lobby so you don't have to walk far"
    Read review
    "First floor view from room 7 was sublime"
    Read review
    "don't pass up the hot chocolate at breakfast or delivered each morning to your room"
    Read review
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