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    Belmond Maroma Resort & Spa

    Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    Lock in the lowest price from our partners
    US$ 614
    View Deal
    Traveller (941)
    Room & Suite (567)
    Storyboard
    Overview
    • Excellent83%
    • Very good11%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “el sol” (48 reviews)
    “freddy's bar” (40 reviews)
    “beach beds” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Belmond Maroma Resort & Spa
    Special Offer: Advance Purchase 20% Off
    Hotel deals
    Deals (11)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Garden View Room - European Plan
      US$ 614
      View Deal
    • Deluxe Garden View Room - Non-refundable
      US$ 613
      View Deal
    • Deluxe Garden View Room - European Plan
      US$ 614
      View Deal
    View all 11 deals from US$ 613
    El Dorado Maroma, by Karisma
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    5,877 reviews
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    Catalonia Playa Maroma
    7,383 reviews
    #4 of 5 hotels in Playa Maroma
     
    Secrets Maroma Beach Riviera Cancun
    11,974 reviews
    #2 of 5 hotels in Playa Maroma
     
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    Reviews (1,173)
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    There are newer reviews for Belmond Maroma Resort & Spa
    See the most recent reviews

    11 - 15 of 1,031 reviews

    Reviewed 1 July 2017

    Every visit to Belmond Maroma has been perfection, however our most recent trip in August 2016 took things to another level. In the time between visits, the property received the prestigious Forbes 5 Star award and it shows. It shows in the pride the staff...More

    2  Thank u89taper
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 4 July 2017

    Dear u89taper, It truly pleases me to read your experience at Belmond Maroma Resort & Spa, especially when you emphasize the genuine attention and friendly service we offer our guests, as a team. As I always say, the best way to have a happy guest...More

    Reviewed 30 June 2017 via mobile

    We just arrived home from our "End of the School Year" vacation to the Belmond Maroma Hotel. All I can think about is, "How much would they charge us to live there?!" I say this in most of my reviews: I spend more than 180...More

    3  Thank Mike D
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 3 July 2017

    Dear Mike, It was a true pleasure meeting you during your visit at Belmond Maroma Resort & Spa. Thank you for sharing your kind comments with me and our TripAdvisor audience. One of the things that sets us apart from the among the best, is...More

    Reviewed 27 June 2017

    We were very fortunate to experience this gem of a hotel. I had inspected many on the Riviera Maya but this hotel offers boutique style and great service. Our room allocated was fantastic. Thank you Federico.. Whilst many travellers are chasing the bottom price. Dont...More

    1  Thank gatt02
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 29 June 2017

    Dear gatt02, I am very happy to read your comments about your recent stay in Belmond Maroma Resort & Spa, especially when these comments come from someone in the industry. I appreciate the opportunity to welcome you in this Mexican paradise to experience our traditional...More

    Reviewed 26 June 2017

    First time in Cancun and we are coming back thanks to Belmond Maroma Resort and Spa. Hotel was simply speechless. For a quiet, relaxing and peaceful time is simply the best. The staff was beyond words, the Spa was simply breathtaking, the beach and food...More

    2  Thank usnvazquez
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 29 June 2017

    Dear usnvazquez, It pleases me to read that your first time in the Riviera Maya, especially with us at Belmond Maroma Resort & Spa has been a fantastic experience. Thank you for choosing our hotel to disconnect from the daily routine and enjoy the magical...More

    Reviewed 23 June 2017

    This review is for 5 star traveler who feel they deserve a stress free, ethereal experience. I have stayed at the Maroma 5 times. I know the rooms, property very well. Over the last two years, I noticed a slip in service. This year upon...More

    3  Thank Charlie W
    Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 23 June 2017

    Dear Charlie W, I am sorry to just now learn of this situation. Your feedback is of the utmost importance to me in our daily efforts of providing the service and attention, valued guest such as yourselves deserve. At this point, I have but to...More

    El Dorado Maroma, by Karisma
    3,741 reviews
    #3 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,877 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Catalonia Playa Maroma
    7,383 reviews
    #4 of 5 hotels in Playa Maroma
     
    Secrets Maroma Beach Riviera Cancun
    11,974 reviews
    #2 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 459 - US$ 987 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Playa Maroma
    • #1 Romantic Hotel in Playa Maroma
    • #1 Spa Hotel in Playa Maroma
    • #1 On the Beach Hotel in Playa Maroma
    • #1 Family Hotel in Playa Maroma
    • #1 Top resorts Hotel in Playa Maroma
    • #2 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, TripOnline SA, Hotwire, Agoda, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen ,
    • Maroma Resort Spa ,
    • Maroma Hotel Playa Del Carmen
    Add Photo Photos
    Traveller (941)
    Room & Suite (567)
    Pool & Beach (233)
    Dining (162)
    Hotel & Grounds (617)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
    Catalonia Playa Maroma
    7,383 reviews
    .59 km away
     
    Iberostar Grand Hotel Paraiso
    5,877 reviews
    1.53 km away
     
    Secrets Maroma Beach Riviera Cancun
    11,974 reviews
    .66 km away
     
    El Dorado Maroma, by Karisma
    3,741 reviews
    2.54 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Susan S
    11 July 2017|
    Answer
    Response from Gordon B | Reviewed this property |
    It depends where you go in the area around the hotel It's gardens outside of the hotel are quite thick and contain an assortment of lizards and monkeys Inside of the hotels formal grounds you will see harmless although... More
    0
    Votes
    RommelDallas_Texas
    7 July 2017|
    AnswerShow all 12 answers
    Response from Jimmy B | Reviewed this property |
    The Belmond has the best beach in the area. The staff manicures the sand every morning and only guests of the resort have use of it so it stays uncrowned. There is attentive but unobtrusive food and beverage service and the... More
    1
    Vote
    thouser42
    23 June 2017|
    AnswerShow all 3 answers
    Response from BelmondMaroma | Property representative |
    Dear thouser42, Thank you for your kind message and for contacting us through this platform. We are happy to inform you that yes, we provide transportation service to and from the airport. The service is in deluxe... More
    0
    Votes
    Room Tips
    "Stayed in 2 different rooms. They were both fantastic on all levels."
    Read review
    "would splurge for a suite if able"
    Read review
    "Close to restaurant and seaview"
    Read review
    "Best beach in Cancun, quiet hotel with Maya scenery and more."
    Read review
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