We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Belmond Maroma Resort & Spa

Travellers' Choice award winner
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Belmond Maroma Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,128 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 998: English reviews
Start your review of Belmond Maroma Resort & Spa
 Click to rate
Abbekas, Sweden
Reviewed 3 days ago NEWvia mobile

It's a hide away place in the Mexican jungle, by the wonderful beach. Very close to nature with wild animals as part of the experience. The surroundings are very well kept, and every evening they place 400 candles along the paths between the houses - gorgeous. The staff is extraordinary. Cynthia, who is in charge of the spa, shared her...

 Report
Helpful?
Thank Carro35421
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Carro35421, We appreciate you reviewing your experience with our TripAdvisor readers. I truly appreciate the time you took to share your feedback about your recent experience in Belmond Maroma Resort & Spa, definitely comments such as yours uplift our spirit. There is nothing more rewarding for us than to learn of a satisfied guest. I will be sharing your...

Jeddah, Saudi Arabia
Reviewed 1 week ago

Just about the perfect place to calm down from everything! Friendliest and most attentive staff ever, immaculate rooms, fantastic location, infinite possibilities to re-energize, peaceful atmosphere and of course superb food and drinks! We'll come back for sure.

 Report
Helpful?
Thank hantohan
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear hantohan, It truly makes me happy to know that we have accomplished our mission, that is, to be the place where our guests can disconnect and simply enjoy the small things in life; a wonderful beach, delightful Mexican flavors and our traditional handmade hospitality. We at the Belmond Maroma Resort & Spa look forward to welcoming you soon to...

Montreal, Canada
Reviewed 1 week ago

We recently had the pleasure of vacationing at the Maroma Resort and all I can say is WOW ! This is a true jewel . The resorts magic is in its most precious commodity the people. The staff are so gracious and genuine . I suppose it comes down to the management that sets the tone and the manager Diego...

 Report
Helpful?
Thank Brenda K
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Brenda, I sincerely appreciate you having shared your experience with us through this platform. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. As I always say, there is only one way to have a happy guest and that...

New York City, New York
Reviewed 1 week ago

The property only has about 60 rooms with many clustered around their own semi-private pool in a lush jungle setting. The staff couldn't have been friendlier or more gracious, from the initial "greeter", Christian, as you arrive at the property to all the service staff. Of special mention was Jacobo, our server at our dinner on arrival day. From that...

 Report
Helpful?
1Thank Steve W
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Steve, Thank you for sharing your lovely comments concerning your recent stay at Belmond Maroma Resort & Spa. It makes me happy to learn that the Belmond Maroma family delivered an exceptional attention to service, especially Christian and Jacobo, who you kindly remember. I and the rest of my team wishes you return soon to this Mexican haven. Best...

Atlanta, Georgia
Reviewed 2 weeks ago

My wife and I returned recently from our second stay at this wonderful resort and we are already eagerly looking forward to a third visit next March. Every aspect of this year's experience surpassed our expectations, which were very high given the fantastic time we had the previous year. From check-in through check-out, the staff was warm and welcoming, their...

 Report
Helpful?
1Thank SCP_Atlanta
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear SCP_Atlanta, It is wonderful to learn that Belmond Maroma Resort & Spa has become your favorite place to return and that my team was able to deliver and meet your every need. Thank you for taking a moment to share such encouraging comments, I will gladly be sharing them with the rest of the team. Time goes by fast...

Boston, Massachusetts
Reviewed 2 weeks ago

This was our 6th visit to Mexico and our 5th time as guest at Maroma - our favorite spot to unplug, recharge and relax. Beyond the natural beauty and tranquility of the property are the amazing people - Freddie, Manuel, Moses and more - thank you for the incredible hospitality you've shown us! The Kinan Spa, set outside with trees...

 Report
Helpful?
1Thank Joey F
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Joey F, It pleases me to read that your fifth stay at Belmond Maroma Resort & Spa, has been filled with Mayan magic, especially after experiencing the Kinan Spa and its initiatives that our Spa Manager has been putting together in order to complement our guests stay. Knowing that every member of my team has met your every expectation,...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Spent our 10 night spring break at the Belmond for the second straight year. Once again, it was fantastic. From the time we sat down for lunch after just arriving and our waiter said, "do you still like the salad dressing in the side, ms. Tina?" we knew we were in for a great trip! Food--food here is great. We...

 Report
Helpful?
6Thank Jim Y
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Jim Y and Tina, Thank you for having chosen our little paradise for the second time, to spend a relaxing vacation with us, and for having shared your feedback with me and the TripAdvisor community. It is wonderful to read that your experience at Belmond Maroma Resort & Spa has been fantastic, and that every member of my team...

Reviewed 3 weeks ago

We spent 8 nights at the Belmond and it was just great. The staff were very caring and friendly. We felt at home straight away. The rooms were traditional in design but very clean and contained all the usual things expected in a good room. The only exception being a TV which is not in any of the rooms. This...

 Report
Helpful?
2Thank Elizabeth K
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Elizabeth, I sincerely thank you for having reviewed your recent stay at Belmond Maroma Resort & Spa through this platform. It pleases me to read that the magical atmosphere, friendly staff, delightful food and lovely beach led to an unforgettable experience, but the best part, is to know that we will have the pleasure of welcoming you back next...

New York City, New York
Reviewed 4 weeks ago

We just returned from our 5 day stay as a family of four from this truly spectacular hotel. The Belmond Maroma is a luxe, elegant paradise. The resort is small and feels intimate and upscale. The grounds are an incredible jungle paradise. At night, your breath is taken away from the beauty of the 400 + candles lighting the outdoor...

 Report
Helpful?
2Thank babybear73
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear babybear73, Wow! First and foremost, thank you for sharing a very thorough review, so full of details. It gives me a great pleasure to read that your experience at Belmond Maroma Resort & Spa has been, simply spectacular. For all of us here at Belmond Maroma, it is extremely important that we take care of every detail and pamper...

Worcester, United Kingdom
Reviewed 22 March 2017 via mobile

We wanted to spend 17 days in various parts of Mexico and chose this hotel as a 6 day finish to our holiday The staff and position of the hotel were excellent The food and facilities were very good with a very good beach bar ( recommended) We had junior suites with a beach view quite private and adequate Research...

 Report
Helpful?
1Thank Gordon B
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Gordon B, It is wonderful to know that you chose our little paradise, Belmond Maroma Resort & Spa to conclude your discovery trip around Mexico. I am happy to know that Belmond Maroma’s team did a great job to ensure you had an amazing experience with us and I appreciate you for having shared your review with us. We...

1,574 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (867)
Viewed
Dining (93)
Viewed
Pool/Beach Area (147)
Viewed
Hotel & Grounds (162)
Viewed
Room/Suite (113)
Viewed
View from Room (53)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (287)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (667)
Viewed
Adult-Only Pool (9)
Viewed
Amenities (64)
Viewed
Beach (40)
Viewed
Deluxe Garden View (37)
Viewed
Deluxe Ocean View Room (37)
Viewed
Garden View Master Suite (63)
Viewed
Junior Suite Ocean View (45)
Viewed
Master Suite Ocean View (53)
Viewed
Oceanfront One Bedroom Suite (87)
Viewed
Ocean Front One Bedroom Suite (60)
Viewed
Pool (14)
Viewed
Dining (49)
Viewed
Second Pool (8)
Viewed
The Hotel (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Other (6)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Maroma
9.3 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 213 in Playa del Carmen
1,923 reviews
8.8 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 213 in Playa del Carmen
3,575 reviews
0.7 km away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
17.2 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 213 in Playa del Carmen
1,600 reviews
1.5 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,640 reviews
9.7 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,923 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 29,127 - ₹ 1,01,946 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Belmond, Hotwire, Orbitz, Hotels.com, TripOnline SA, getaroom.com, Priceline and HotelQuickly so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 Luxury Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 Family Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Belmond Maroma Resort & Spa staff and other travellers.
50 questions
Ask a question

See all questions (50)

Questions? Get answers from Belmond Maroma Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean master suite is very special”
brendakX2513AT, 17 Apr 2017 | Read review
“There are two basic room types: Ocean and Garden. Thy are well appointed and spotless, but you won't spend much time there.”
SCP_Atlanta, 12 Apr 2017 | Read review
“Some face beach which is lovely”
737myrnae, 1 Mar 2017 | Read review
“Would probably recommend 2nd Floor rooms to prevent noise from above”
liquidbreeze, 26 Feb 2017 | Read review
“We agreed with one other review: Room 35 has a partially obstructed view of the beach due to the top of Freddy's Bar.”
atltraveler2017, 21 Feb 2017 | Read review
5 of 5
Booking.com
US$ 742* /night
View Deal
getaroom.comUS$ 926
TravelocityUS$ 743
Belmond.comUS$ 742
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates