We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Belmond Maroma Resort & Spa

Travellers' Choice award winner
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Belmond Maroma Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,119 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 989: English reviews
Start your review of Belmond Maroma Resort & Spa
 Click to rate
Worcester, United Kingdom
Reviewed 2 days ago NEWvia mobile

We wanted to spend 17 days in various parts of Mexico and chose this hotel as a 6 day finish to our holiday The staff and position of the hotel were excellent The food and facilities were very good with a very good beach bar ( recommended) We had junior suites with a beach view quite private and adequate Research...

 Report
Helpful?
1Thank Gordon B
Hockessin, Delaware
Reviewed 3 days ago NEW

This was our first visit to Belmond Maroma, and my husband and I loved it! The grounds of this hotel are beautiful (jungle-like) and very well maintained. We stayed in a deluxe ocean front room (#24), which is located within the main building up the staircase. The view was amazing! We sat on our private patio every morning while enjoying...

 Report
Helpful?
Thank Coolbaymc
New York City, New York
Reviewed 4 days ago NEW

I have stayed at Belmond Maroma for a week with my boyfriend. It was our first time with Belmond Maroma and although we had high expectations, since we've been to other Belmond properties, this was something above and beyond. Our room was beautiful and charming. The food was gorgeous and we especially enjoyed Freddies bar. My favorites were the tomato...

 Report
Helpful?
Thank HeddaCaroline
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear HeddaCaroline, It has been a pleasure having you as our guests at Belmond Maroma Resort & Spa. I am glad to know that every one of your expectations were met, without leaving behind all the small details and delightful flavors that led to an unforgettable and unique stay. Thank you for taking a moment to share your kind review...

Reviewed 1 week ago

I stayed recently in this wonderful hotel with my girlfriend and my stay was perfect. From the arrival at the hotel, through check-in, breakfast, until our departure, I never felt that well. Every employee made me feel at home. The place looked like a real paradise. We really enjoy the room and the beach. One employee went definitely beyond to...

 Report
Helpful?
Thank Thomas B
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Thomas B, I truly appreciate you having taken a moment to share your kind feedback with me over this platform. It is fantastic to learn through your lines, how amazing your stay was at Belmond Maroma Resort & Spa, from the beginning to the end, filled with those small details that make the difference. I will be glad to...

Madrid, Spain
Reviewed 1 week ago via mobile

It's such a nice place where you can enjoy the pleasure of the real Mexican experience , relax and disconnect from everything . The staff is super warm and professional. The hotel is well ubicated and its so private and hidden.Food and specially the BBQ on friday was amazing. Diego recommended to us and it was such a sucess!See you...

 Report
Helpful?
Thank GobleTrotter12
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear GobleTrotter12, I appreciate you having shared your lovely experience of your recent stay at our little paradise, Belmond Maroma Resort & Spa. It makes me happy to learn that your time with us has been amazing, and that you enjoyed a true escape -with delightful food and warm hospitality- in this Mexican hideaway. We are looking forward to your...

Greenwich, Connecticut
Reviewed 2 weeks ago

We had a completely relaxing vacation at this beautiful resort. The service was fabulous, they went out of their way to make sure we felt pampered. Our room was very nice. We were upgraded so I do not know what the standard room is like but ours was spacious with a sitting area and best of all we had a...

 Report
Helpful?
Thank ZoeOliver12
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear ZoeOliver12, It is always satisfactory to read our guests' feedback, from which I am always happy to learn of the experiences you share with us. Thank you for having chosen us to spend a relaxing vacation and for having shared your experience with me through this platform. Hoping to have the opportunity to welcome you back soon, receive warm...

Villeneuve-Loubet, France
Reviewed 3 weeks ago

We arrived to a very warm welcome. This hotel is lovely to look at with a great beach a narrow path very good restaurant and service but what a let down with the rooms. Our room was reached by a 5-7 minute walk along a path in the ground. It has up a small narrow winding staircase with no hand...

 Report
Helpful?
Thank Myrna E
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Myrna E, Thank you for sharing your recent stay at Belmond Maroma Resort & Spa. I am sorry to just now learn of your discomfort with your room. Your feedback is very important and I appreciate you having taken a moment to share it with me. Rest assured that I have noted the input provided and will consider each...

Reviewed 3 weeks ago

This was a very relaxing vacation on a quite section of Playa del Carmen. The beach was beautiful with very comfortable "beds" to lay on. The service was very attentive and friendly and the food was authentic and delicious.

 Report
Helpful?
Thank David L
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear David L, One of our purposes is to offer our guests an escape to disconnect from the daily routine, combined with an excellent service and the best flavors of the Country, and I am glad to know that your vacation was precisely filled with all that. I hope to have the opportunity to welcome you back soon to continue...

Isle of Palms, SC
Reviewed 3 weeks ago

Maroma is a magical place, especially at night with the hundreds of candles they place on the walk paths. The architecture and style of the resort are both amazing. It is a case study in how to do architectural landscaping – truly one epic paradise scene after another. The rooms are lovely, spacious and well appointed. The staff is phenomenally...

 Report
Helpful?
7Thank liquidbreeze
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear liquidbreeze, I sincerely appreciate you for sharing a very complete review, including some excellent photos of the beach from your recent stay at Belmond Maroma Resort & Spa. Your feedback is of the utmost importance to me in our daily efforts of providing the service and attention you deserve. We constantly aim to exceed our guests’ expectations and I...

New York, New York, United States
Reviewed 3 weeks ago

Our February '17 stay was a return visit to Belmond Maroma, because we loved it so much 2 years ago. Many travelers think of the Riviera Maya as crowded beaches at all-inclusive hotels that appeal to twenty-something Spring break revelers. Belmond Maroma is the exact opposite. Sun beds on the beach are far enough away from the next bed to...

 Report
Helpful?
Thank Stuart Z
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Stuart Z, I truly appreciate you sharing your kind comments with me through this platform. It is most satisfying to learn that you have enjoyed a relaxing stay at Belmond Maroma Resort & Spa, and that my team happily fulfilled every one of your needs. I will gladly share your comments with them, especially with Moises and Onesimo. I...

1,560 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (853)
Viewed
Pool/Beach Area (142)
Viewed
Hotel & Grounds (160)
Viewed
Room/Suite (112)
Viewed
View from Room (52)
Viewed
Dining (90)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (285)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (667)
Viewed
Adult-Only Pool (9)
Viewed
Amenities (64)
Viewed
Beach (40)
Viewed
Deluxe Garden View (37)
Viewed
Deluxe Ocean View Room (37)
Viewed
Garden View Master Suite (63)
Viewed
Junior Suite Ocean View (45)
Viewed
Master Suite Ocean View (53)
Viewed
Oceanfront One Bedroom Suite (87)
Viewed
Ocean Front One Bedroom Suite (60)
Viewed
Pool (14)
Viewed
Dining (49)
Viewed
Second Pool (8)
Viewed
The Hotel (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Maroma
9.2 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 212 in Playa del Carmen
1,889 reviews
9.0 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,469 reviews
0.6 km away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
8.2 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 212 in Playa del Carmen
1,573 reviews
1.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,568 reviews
9.6 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,825 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 32,163 - ₹ 95,310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Despegar.com, Hotels.com and Jetsetter so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 On the Beach Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Family Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Belmond Maroma Resort & Spa staff and other travellers.
50 questions
Ask a question

See all questions (50)

Questions? Get answers from Belmond Maroma Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some face beach which is lovely”
 of 5 bubbles 737myrnae, 1 Mar 2017 | Read review
“Would probably recommend 2nd Floor rooms to prevent noise from above”
 of 5 bubbles liquidbreeze, 26 Feb 2017 | Read review
“We agreed with one other review: Room 35 has a partially obstructed view of the beach due to the top of Freddy's Bar.”
 of 5 bubbles atltraveler2017, 21 Feb 2017 | Read review
“Some rooms are larger than others. Ask to see a bigger room if you are shown a small one.”
 of 5 bubbles Bonavent, 29 Jan 2017 | Read review
“Ocean view is worthy”
 of 5 bubbles CatalinaW, 20 Jan 2017 | Read review
5 of 5