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El Dorado Maroma, by Karisma

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 851*
US$ 832*
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US$ 851*
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El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
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3,473 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Maroma, by Karisma
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Showing 3,249: English reviews
Reviewed 6 May 2016

We visited the resort in April 2016 and really enjoyed our stay. The view and rooms were beyond our expectations and the staff was incredible to work with. Camacho, Alex and the event staff made sure we were constantly having a good time. We loved that it was a small resort - nothing was ever too crowded but there was...

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Helpful?
Thank Cassie C
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Cassie C, Firstly, I would like to thank you for your preference to El Dorado Maroma, I´m happy to hear that you enjoyed your vacations. I also want to thank you for all your comments and feedback, I apologize if you did not received your honeymoon amenities as you should, I will definitely share your comment with our staff...

A TripAdvisor Member
2 reviews
Reviewed 6 May 2016 via mobile

I have just just returned with my wife after 2 weeks at the El Dorado Maroma resort, and would like to report just how impressed we were with both the facilities on offer and particularly the friendliness of the staff. We travelled with Thomson and upon arrival received a cool drink and towel before being informed that we had been...

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Thank A TripAdvisor Member
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear guest, Thank you for have chosen El Dorado Maroma for your past holidays and for sharing your comments about your experience. I´m glad to hear that in overall you enjoyed your stay, thank you for your comments about Rick´s Bar and the evening entertainment, I really appreciate all your suggestions. We look forward to welcoming you back soon at...

Reviewed 6 May 2016

We first visited this resort ten years ago and like a Monarch butterfly on steroids we return twice and occasionally thrice a year. We have grown up with the place. It has become a second home filled with delightful family members who are without a doubt the heart, the soul and the magic that is Maroma. From the moment of...

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Helpful?
6Thank 751JAN
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear 751JAN, Wow! What a wonderful review! I appreciate all your comments and suggestions for future travelers! Thank you for mentioning all the people that made a difference in your stay, I´m really proud of every single one of them. We look forward to your next stay in your home away from home! Sincerely, Alejandro López, General Manager

Indianapolis, Indiana
Reviewed 4 May 2016

Wonderful resort, quaint but still plenty of room and never felt crowded. The food was the best we have ever had at an all inclusive. The beach is absolutely amazing. Our travel agent at Beach Bum Vacations set us up with yet again a perfect resort.

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Helpful?
1Thank Debbie C
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Debbie C, It was an honor for us to host you at El Dorado Maroma, thank you for your comments. We look forward to host you again in a very near future, Kindest regards, Alejandro López General Manager

Syracuse, New York
Reviewed 3 May 2016

This is our fourth year traveling to the Mayan Riviera and we have been trying different resorts - The El Dorado Maroma has now become our favorite! I love that it is smaller and more intimate. We never had to "fight" for a beach bed or poolside lounge. We could stroll leisurely to dinner at any time and know that...

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Helpful?
3Thank fit4travel_10
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear fit4travel_10, Thank you for your comments and for sharing your experience about your recent stay with future travelers! I´m happy to hear that you had a wonderful stay, I appreciate your comments about the Boutique Burger at Papitos Restaurant, I´ll make sure to share them with our Executive Chef. We cannot wait to welcome you back. Sincerely, Alejandro López...

Reviewed 3 May 2016

My husband (27) and I (25) visited this Gourmet All-Inclusive for the first time in November 2015. We stayed in the Infinity Pool Jacuzzi Suite on the 2nd floor near the main pool and restaurants. Our first impression of the resort was the long driveway into the property, which made the place seem exclusive and tucked away. We were greeted...

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Helpful?
2Thank Madeline B
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Madeline B, Thank you for such a detailed review and for have taken the time to write about your stay, I´m really happy to hear that you had a fantastic vacation! I´m also glad to hear that you enjoyed the food and you were impressed with the service of our amazing staff, they are really top notch! We look...

Boston, United Kingdom
Reviewed 3 May 2016

This was our first stay at this hotel, the staff were so welcoming and made you feel like you were the most important person on the planet at all times. I have never been treated with so much respect and when they say " it's my pleasure" you just know they really mean it. We cannot wait to go here...

Review collected in partnership with this hotel
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3Thank kevinhO8852IH
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear kevinhO8852IH, Thank you for your brief review and for choosing El Dorado Maroma for your past holidays, it was truly a pleasure to host you. We hope to serve you again soon! Kind regards Alejandro López, General Manager

GA
Reviewed 3 May 2016

I'm late in writing this review... our fifth trip was absolutely fabulous, and already I'm longing for the next trip, about 100 days from now. I could write forever about El Dorado Maroma, but it's simply something that must be experience first-hand in order to be understood. It's like describing a wonderful meal... words seem so empty. You simply must...

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Helpful?
2Thank Cindy A
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Cindy A, Firstly, thank you very much for such a detailed review and for your loyalty to El Dorado Maroma. I apreciate all your kind words and I agree with you, I´m fortunate to have all these dedicated employees, without them El Dorado Maroma wouldn´t be the same! We look forward to your next visit, El Dorado Maroma family...

Walled Lake, Michigan
Reviewed 2 May 2016

We have just returned from a week long anniversary trip. Be sure to let the staff know if you are celebrating a special occasion, and if it's a wedding anniversary take a copy of your wedding license. We received a fantastic room upgrade, free bottle of sparkling wine, a dinner on the beach and one of the two couples massages....

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Helpful?
Thank Barb C
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Barb C, Thank you for taking the time to write about your recent experience at El Dorado Maroma. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Kindest regards, Alejandro López General...

OFallon
Reviewed 2 May 2016

My husband (32) and I (28) visited this Gourmet All-Inclusive for the first time on 21APR2016 through 29APR2016. We stayed in the Mi Hotelita Suite on the 2nd floor near the 2nd main pool and Bar 24. Our first impression of the resort was the long driveway into the property, which made the place seem exclusive and tucked away. We...

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Helpful?
1Thank Kristen F
KarismaHotelsResorts, Director General at El Dorado Maroma, by Karisma, responded to this review

Dear Kristen F, I would like to thank you for taking the time to write this wonderful review and for choosing El Dorado Maroma for you vacation! I´m glad to read that you had a lovely vacation and that we met all your expectations. We look forward to your next trip with us! Kindest regards, Alejandro López General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 25,209 - ₹ 1,03,817 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, by Karisma staff and other travellers.
530 questions
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Lynn
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on lower floors not much of a view but no elevators”
I4246VFdeborahm, 25 May 2017 | Read review
“I loved the Palafitos with a sunset view, but they also have sunrise.”
gldavis, 24 May 2017 | Read review
“Don't feel that there are many rooms with a full ocean view....room was fairly quiet.”
AimFire19, 23 May 2017 | Read review
“The Palafitos at the top of the "T" are the way to go!”
christinebU4199XJ, 22 May 2017 | Read review
“Great rooms either way. On the beach or overlooking the gardens. We had a beachfront suite.”
todpeg, 21 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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