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El Dorado Maroma, by Karisma

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
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3,472 Reviews from our TripAdvisor Community

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Showing 3,248: English reviews
Start your review of El Dorado Maroma, by Karisma
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Reviewed yesterday NEW

We would like to say special Thanks to our personal butler Edgar. He did everything to make our stay very special. He organized and booked everything we needed, made sure that we have everything necessary in our suite.He made us feel that we are the only guests that he is taking care of. He was always stopping by to chat...

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Helpful?
Thank annagK7756AN
Houston, Texas
Reviewed yesterday NEW

I stayed in one of the Palafitos (over water bungalow) and have to say they are amazing. I've stayed in one in Tahiti and I have to say I liked these better. Maybe because they're newer or maybe just because they have everything you could ever want and then some. Starting with the floors, plexi-glass everywhere, so no matter where...

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1Thank gldavis
Reviewed yesterday NEW

We just returned from a two week vacation. We stayed in a Royal Suite and it was absolutely gorgeous. Luis from Housekeeping kept our room immaculate. Our butlers Carlos and Oscar were great, always checking in to see if we needed anything and making sure our room was stocked with items we requested. The entertainment group was awesome, really made...

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3Thank Lori B
Olathe, Kansas
Reviewed 2 days ago NEW

Our trip started out a little disappointing as we had requested an Infinity pool room with a view of the ocean...We moved rooms after the first night and could then see the water a little better than before...Villa 3, top floor. We had also read many TA reviews of the friendliness of the EDM staff, we didn't really experience that...

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Thank AimFire19
Houston, Texas
Reviewed 2 days ago NEW

My husband and I were long over due for a vacation...just he and I! With so many places to chose from it was hard to decide, so we relied on Katie Tremblay with Beach Bound Getaways for guidance! She hit the nail on the head! El Dorado Maroma was exactly what we were needing - fun (but not a crazy...

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2Thank JeffMcShan86
gloucester
Reviewed 2 days ago NEW

My wife and I went for 10 days to celebrate one of us being 50 (not allowed to say which of us). We expected it to be good but we were very pleasantly surprised by quite how good it was. In describing the hotel I have ticked the 'mid-range' category but you could quite easily call it luxury - you...

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2Thank martinh64
Reviewed 3 days ago NEW

The staff here is world class. Mark greeted us on our arrival and wowed us with a tour of the property. Our butlers in the Palafitos Ivan and Rosa made our stay absolutely perfect! We enjoyed lunchtime picnics and drinks on the beach with our favorite bartender and beach concierge Omar and Daisy. The entertainment staff of Alex, Jesus, and...

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4Thank Christine B
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear Christine B, We would like to thank you for taking the time to let us know your impressions. It good to read that your honeymoon at the Overwater Bungalows became a beautiful experience and had good days here. Be assured that your suggestions are important too and they have been addressed to the involved departments. Hope to see...

Nyc
Reviewed 3 days ago NEW

My boyfriend and I stayed here in the honeymoon suite for 5 days and 4 nights and it was fabulous!!! Staff was so friendly and attentive. Food was really good, there are about 5 different restaurants to choose from with variety. We spent our days on the beach, which was quiet and the water was clear blue with not many...

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1Thank Danielle R
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear Danielle R, We are grateful for your kind comments about El Dorado Maroma. It is great to know that you had a wonderful moment and you enjoyed your days with the food and facilities that we have prepared. It would be a pleasure to see you again, Joslin Fuentes Díaz General Manager El Dorado Maroma by Karisma

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

Love this place it's gorgeous sexy everything is amazing it's a bit like bora bora but in Mexico so close to Canada and the USA it features beautiful beaches it's clean food is outstanding the service is fit for a king -queen and the suites are on the water so breathtaking

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1Thank t0wtruck
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear t0wtruck, Our best reward is when we read comments like yours. It is an honor that you have visited us and enjoyed the service. We are glad to exceed your highest expectations. We would be pleased to welcome you back. Joslin Fuentes Díaz General Manager El Dorado Maroma by Karisma

Cedar Rapids, Iowa
Reviewed 4 days ago NEW

Wonderful!! Perfect in every way!! Small All inclusive!! The Grounds were very well kept and immaculate. Staff was fantastic and always very friendly and at your service all the time. Beach was beautiful except for some seaweed. The staff did a great job cleaning it up. the food was very good and the beach front suite was very nice and...

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2Thank todpeg
KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma, responded to this review

Hola dear todpeg, We are grateful to read your kind comments. It is a pleasure to provide you an attentive service since our goal is that you have a memorable experience. We would like to share with you that seaweed is part of the environment of the Riviera Maya. However, we do our best to keep the beach clean. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 25,209 - ₹ 1,03,817 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, by Karisma staff and other travellers.
530 questions
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Lynn
9 months ago

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Questions? Get answers from El Dorado Maroma, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved the Palafitos with a sunset view, but they also have sunrise.”
gldavis, 24 May 2017 | Read review
“Don't feel that there are many rooms with a full ocean view....room was fairly quiet.”
AimFire19, 23 May 2017 | Read review
“The Palafitos at the top of the "T" are the way to go!”
christinebU4199XJ, 22 May 2017 | Read review
“Great rooms either way. On the beach or overlooking the gardens. We had a beachfront suite.”
todpeg, 21 May 2017 | Read review
“Royal suite beachfront is steps from the water and pools, incredibly well appointed and comfortable.”
13sonnyj, 21 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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