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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,054 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Maroma Beach Riviera Cancun
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Showing 9,897: English reviews
Western Ireland, Ireland
Reviewed 29 January 2014 via mobile

My husband and I stayed here for our honeymoon, we absolutely loved it. We couldn't fault one single thing. Champagne and cold towel on arrival, easy check in with preferred club, amazing staff. Nothing at this resort was too much for anyone. Breakfast was brilliant, such an amazing choice of food and the freshly made omelettes were to die for....

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Helpful?
1Thank sarah k
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you so much for the review and wonderful comments, we are happy to hear you will be going to Secrets Silversands but we will love to have you back soon. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Leetonia, Ohio
Reviewed 29 January 2014

We did quite a bit of research prior to booking this trip. We wanted it to be extra special since it was our honeymoon. I must say we were thrilled that we chose Secrets Maroma. We were considering Iberostar Grand Paraiso or Secrets Maroma Beach. Iberostar has 5 different resorts all connected which didn't really turn us on because we...

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Helpful?
10Thank DoubleJ_13
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you for choosing our resort for your honeymoon , I'm happy that you've enjoyed the perks that come with the complimentary honeymoon package and that we were able to find another room for you. Since you got free nights, I guess we will be seeing you for your first anniversary? Please send me an email when you...

Youngstown, Ohio
Reviewed 29 January 2014

My wife and Have been to many 5 star resorts most of them being non- all inclusive. You would never know that this was an all inclusive resort with the 5 star treatment that we and other guests received. We were on our Honeymoon & also received the complimentary honeymoon package with some nice touches. I highly recommend the preferred...

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Helpful?
3Thank Eric C
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, I absolutely loved your review! I'm happy to see the resort exceeded your spectations, thank you for naming the ones who provided great service. It is conforting to hear we've found your belongnings. We hope to see you again very soon! Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Toronto, Canada
Reviewed 28 January 2014

My husband and I stayed at SM the week of Jan 13, 2014 to celebrate my 50th birthday. It was phenomonal in every way, right from the start. Check in at your own private checkin desk, greeted warmly by all staff, handed a glass of champagne and warm towel. Room was in building 15 and was beautiful. Junior suite -...

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Helpful?
4Thank Lynda502014
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, You were very lucky to be here with Miss Universe! I'm sure you will remeber this birthday forever. I'm happy you named the ones who provided great service. We look forward seeing you back home! Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Kitchener Ontario
Reviewed 28 January 2014

My husband and I spent last week at Secrets Maroma and were totally blown away by the quality of the food, service, rooms, resort, beach! They get everything right at this resort! We have been going to Mexico for 30 years and usually stay at the Royal Playa del Carmen. Secrets meets and in some ways, even exceeds the Royal!...

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Helpful?
6Thank boggler999
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, I'm glad you did write your review! It is very nice to see you've enjoyed our resort and everything it has to offer, best of all , that you will be returning to our little piece of paradise! Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Fort McMurray, Canada
Reviewed 28 January 2014 via mobile

We went to secrets maroma in dec for our honeymoon, we were married in May at there sister resort dreams PV and LOVED it! This is def the chain to use!!! We and a lot of our guests from our wedding said we would never not go to a dreams/secrets again - it was that good! The food at secrets...

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Helpful?
6Thank Wrightng
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you so much for submitting your review! We are aware the beach is not so clean as ours when people walk off our property. Since is not our property, there is no much we can do but to encourage people to use our beach area. We look forward seeing you soon! Romina Pizzuti Social Media Secrets Maroma...

Mullica Hill, New Jersey
Reviewed 28 January 2014

My sister and I stayed 4 nights at Secrets in January. Loved this resort. I've been an avid fan and traveler to all inclusives and this one rates right up there. I'll break it down in categories for you. Service/Staff: very welcoming and helpful. Whenever a request was made we were greeted with "my pleasure" it was so warm and...

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Helpful?
5Thank Debra C
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you so much for submitting your review and give us a five star rating! We truly appreciate your comments and hope to see you back real soon! Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Asbury Park, New Jersey
Reviewed 26 January 2014

My wife and I just returned from a week at Secrets Maroma Beach for our honeymoon and it was absolutely exquisite. I was a little apprehensive being a gay couple and you hear many nightmares of people going places and just feeling out of place, but this was not the case at Secrets! They were all very LGBT friendly and...

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Helpful?
4Thank Bridgette B
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you so much for this wonderful review! We apreciate the five star rating and look forward hosting you soon! please keep my contact information for when you are ready to return. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Canada
Reviewed 26 January 2014

Excellent resort for honeymooners and couples wanting a private, adult escape. The resort was arranged so that each balcony was private and overlooked greenery or ocean. Rooms were modern, comfortable, all have a jacuzzi tub. The resort was designed to have lots of private nooks and crannies for two - hammocks, chairs, secluded hot tubs, swim out pools. The resort...

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Helpful?
4Thank Beach_Babe_033
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you for the five star rating and taking the time to write this wonderful review for other travelers to see. Please keep my email and contact information for when you are ready to return. Sincerely, Romina Pizzuti Social Media Secrets Maroma Beach info.semrc@secretsresorts.com

Dublin, Ireland
Reviewed 26 January 2014

Really good hotel. It was our first trip to Mexico and I really enjoyed it. We got a room in the privilege blocks (closer to the beach, upgraded mini bar and access to a private lounge) Was only about €160 or so to upgrade if I can remember correctly I thought it was well worth it. Its a great place...

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Helpful?
2Thank Claude R
RafaelCordova, Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you very much for having chosen SMB to enjoy your vacations. I am really glad that you experienced such a wonderful time with us, I appreciate all your very kind comments regarding the food, service, restaurantes, beach, etc. I'll be sure to share this comments and opinions with all our staff. We will wait for the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 29,081 - ₹ 80,425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and BookIt.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we used a travel agent to get us a room that was considered VIP- closer to the beach”
 of 5 bubbles DunnTrips12, 26 Feb 2017 | Read review
“all rooms face the ocean but you need to ask for a building close to ocean”
 of 5 bubbles 467irvingb, 25 Feb 2017 | Read review
“Any ocean view room had a great ocean view. You don't need to spend the extra money for an "ocean front"!”
 of 5 bubbles E1554SVjohnk, 25 Feb 2017 | Read review
“Ocean front swim out!! Amazing”
 of 5 bubbles I6760YYlisar, 24 Feb 2017 | Read review
“buildings 14, 15, 16 and 21, 22 (I think), closer to ocean is better views but I didn't notice a bad room in the place. well laid out”
 of 5 bubbles WineGuy2017, 24 Feb 2017 | Read review
5 of 5