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Secrets Maroma Beach Riviera Cancun

12,937 reviews
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Traveller (12763)
Pool & Beach (3836)
Room & Suite (2492)
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“preferred club”(1,380 reviews)
“world cafe”(863 reviews)
“barefoot grill”(369 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Secrets Maroma Beach Riviera Cancun
Special Offer: Winter Greataways!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,937)Write a Review
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There are newer reviews for Secrets Maroma Beach Riviera Cancun
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11,521 results
Traveller rating
9,306
1,565
444
146
60
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9,306
1,565
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146
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All reviewspreferred clubworld cafebarefoot grillel patioour honeymoonroom serviceamerican idolsecrets boxentertainment staffswim out suitebuilding conciergecoco cafefrench restaurantwelcome homehydrotherapy circuitocean viewpool volleyball
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4,451 - 4,455 of 11,521 reviews
Reviewed 25 April 2015

I just can't keep this holiday a secret! This hotel stands out from other couples all inclusive resorts by far. WE knew it was going to be a great experience beginning with the champagne arrival! The staff was extremely helpful and provided excellent service especially...More

4  Thank Joan G
Reviewed 25 April 2015

My husband and I just returned from a quick 5 day stay. We stayed there for 10 days in 2009 for our honeymoon and my review is pretty much the same. This place is amazing! We have visited secrets capri and secrets wild orchid since...More

3  Thank AmyNPaul
Reviewed 25 April 2015

If you are looking for a quiet, adult only resort, this is the place. 30's 40, 50' and 60's crowd. The hotel and rooms were beautiful. The service from the minute we drove through the gate till we drove out the gate 5 days later...More

5  Thank Eric B
Response from E-Concierge S, Gerente at Secrets Maroma Beach Riviera CancunResponded 25 April 2015

Dear guest, Thank you very much for visiting us and giving us your invaluable feedback, we are truly convinced that the staff and their service is the heart of this resort if you add a beautiful beach and a beautiful resort the results are amazing....More

Reviewed 24 April 2015

Executive Summary The hotel, food and staff are amazing and this holiday was absolutely fantastic. Everything was just right and nothing was too much trouble or effort for the staff who we found to be always very polite and courteous. They are a credit to...More

38  Thank Schteef
Reviewed 24 April 2015

We requested a room with a view of the ocean and on a higher floor. After reviewing the first room, asked if we could be up on higher floor, and they granted our request without any issue. Food was good, beach is good. The only...More

2  Thank Keitha315
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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 423 - US$ 1,006 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 423 - US$ 1,006 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (12763)
Pool & Beach (3836)
Room & Suite (2492)
Dining (977)
Amenities (85)
Business Centre & Event Rooms (46)
Family and Play Areas (42)
Questions & Answers
Ask a question
travelmum615
23 February 2018|
Answer
Response from SSjrsy | Reviewed this property |
I was there in November and quite a few buildings were already completed with the refurbishing of the rooms. I imagine by then all or most will be done. In Akumal there are 3 pools, however at Maroma there are 2 pools; the... More
0
Votes
Justin W
23 February 2018|
AnswerShow all 3 answers
Response from 374Debbie | Reviewed this property |
To my knowledge they are not heated, at least when I was there last October they were not. Building 16 gets sun all day long so it would be warmer.
1
Vote
cecilia m
21 February 2018|
AnswerShow all 2 answers
Response from Ashtonian1954 | Reviewed this property |
Best to check with the hotel. Often the more people in a room the cheaper it gets. Have you done a dummy booking for one and two people?
0
Votes
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Room Tips
"consider a swim up, if your budget will allow."
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"Swim outs are the best unless you want pool side."
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"Beach front"
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"Swim out room was great! It's bottom floor but there was no extra noise heard"
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