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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,043 Reviews from our TripAdvisor Community

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Showing 9,886: English reviews
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Cincinnati, Ohio
Reviewed today NEW

From the time that you arrive at this hotel, you are taken care of by a courteous and professional staff. Check in was easy and took less than 10 minutes. The grounds were beautiful and well kept. The room was very nice. Each building had its own concierge that helped with anything that was needed. The food at all of...

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Helpful?
Thank Craig B
Fallston, Maryland
Reviewed yesterday NEW

Victor and Freddie in the food service, our concierge, housekeeping and the entertainment were all excellent. Enjoy the themed dinners. Always a good time. A lot of guests from the USA so you could enjoy a good conversation.

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3Thank milts2017
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear milts2017, Thank you for your kind feedback regarding your recent stay at our Secrets Maroma Beach Riviera Cancun. We are delighted to hear that you felt at home with us and that you enjoyed your days in Riviera Maya. Rest assured your compliments will be shared with Victor, Freddie and the rest of our team as a motivation to...

Wrentham
Reviewed yesterday NEW

Top Rated the best service food atmosphere entertainment. Very relaxed and the most beautiful beach in Cancun!! Simply amazing, I've been to 3 other secrets and none come close. We will be back for sure. We stayed at playa muijueres and paid more the view beach and food was a 3 out of 10. Again meroma was far better. If...

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5Thank Lisa R
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Lisa R, Thank you for your kind words regarding your recent stay at our Secrets Maroma Beach Riviera Cancun Resort. We are glad that you felt at home with us and that you enjoyed our relaxing atmosphere, service and gourmet food. We look forward to welcoming you back again soon to create more memorable experiences. Sincerely Alfredo Montaño Social...

Philadelphia, Pennsylvania
Reviewed yesterday NEW

We went with my wife's brothers and sisters. This resort is great in that it is adult only and not a wedding factory. Mostly couples were guests although they had a couple of corporate outings. The entertainment group was great: bike riding, air rifle shooting, ping pong tournaments, mini golf (more challenging than it looks), horse shoes, bocce ball, kick...

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4Thank WineGuy2017
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear WineGuy2017, Thank you for taking the time to share your review of your stay at the Secrets Maroma Beach Riviera Cancun. We are delighted to know how high you valued the service of our team and how they went out of their way to please you and exceed your expectations. Rest assured your compliments will be shared with them,...

Lexington
Reviewed yesterday NEW

A group of 18 defended onto Secrets Moroma February 10th - 15th. We all were amazed at the quality and service we received. In addition the property was BEAUTIFUL! If if are planning on going make sure you meet 3 key people on the entertainment staff, Monica, Emanuel and David aka "Mini Cooper " they made our stay very rememberable...

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3Thank jfergusonlex
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jfergusonlex, We thank you for taking your valuable time to share your experience on Trip Advisor, following your stay with at Secrets Maroma Beach Riviera Cancun. We are delighted to read that you enjoyed your stay with us and wish to thank you for your gracious comments about our hotel services, facilities, and staff. It is always a great...

Colorado Springs, Colorado
Reviewed yesterday NEWvia mobile

Awesome food, service, accommodations. Evening dining is a great occasion every night. Mexican, Japanese, Italian restaurants are excellent. French restaurant was average. Evening shoes were great. Rock show was fantastic. Beatles show was amazing. Aquatic show was good. American idol show should be dropped.

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3Thank jdomme01
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jdomme01, On behalf of Secrets Maroma Beach Riviera Cancun, we wish to thank you for taking the time to share such gracious comments about your stay with us It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to keep our work. We all try our best in order to...

Baltimore, Maryland
Reviewed yesterday NEW

After day one the property is beautiful as expected and well manicured. 1 small detail that bugs me a stone planting sign off the main walkway near the lobby building has 2016 written in stones. I know it's stupid of me to mention this but imagine going to Disney on Nov 1 and seeing something from Halloween, it would never...

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3Thank cthudnet
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear cthudnet, Thank you for taking the time to share your valuable feedback of your stay so far with us. It is thanks to your comments that we are able to improve our services to keep providing memorable experiences to our guests. We are delighted to know you're having a great time and appreciate the beauty of our resort, gourmet...

Guelph, Canada
Reviewed 2 days ago NEW

My husband and I spent a week at Secrets Maroma. I would rate it as one of the top two resorts we have stayed at! The food was really good. We were hesitant to try the Japanese Restaurant but it ended up being our favorite place for dinner and went back a second time! The wait staff in all the...

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7Thank pduimering
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear pduimering, Thank you for choosing Secrets Maroma Beach Riviera Cancun as your host and taking the time to share your experience with us. We are very happy to know you had an amazing time, that our food quality, suites, maid service, activities and expansive pools and entertainment shows not only met but exceeded your expectations. At Secrets Maroma, we...

Reading, Massachusetts
Reviewed 2 days ago NEW

Great resort for anyone looking for a formal or casual atmosphere. The food was wonderful in each of the dining options. Great mix of guests from US and abroad made for some very interesting conversations. Grounds and buildings were impeccably maintained and staff was always friendly. Just remember to bring lots of $1 bills because although tipping is not required,...

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4Thank Marcia T
Springfield, Illinois
Reviewed 3 days ago NEW

This beach is phenomenal! This is the 3rd Secrets resort we have stayed at and they have all been great, but this is our favorite so far. Beautiful white powder sand and turquoise clear waters. The food was very good and so were the drinks! Marco was our waiter on the beach and was very attentive all week. They decorated...

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5Thank miss1397
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear miss1397, On behalf of the staff and Management of our resort Secrets Maroma Beach Riviera Cancun, we would like to thank you for taking the time to post a review of your experience with us. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 29,226 - ₹ 79,702 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,056 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front swim out!! Amazing”
 of 5 bubbles I6760YYlisar, 24 Feb 2017 | Read review
“buildings 14, 15, 16 and 21, 22 (I think), closer to ocean is better views but I didn't notice a bad room in the place. well laid out”
 of 5 bubbles WineGuy2017, 24 Feb 2017 | Read review
“Swim out rooms though a little more costly were a great way to start and end each day :)”
 of 5 bubbles MarciaT348, 23 Feb 2017 | Read review
“We got a Junior Suite Ocean View. It was beautiful!”
 of 5 bubbles miss1397, 22 Feb 2017 | Read review
“Building 1500 - partial ocean view”
 of 5 bubbles tracipitts13, 22 Feb 2017 | Read review
5 of 5