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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,039 Reviews from our TripAdvisor Community

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Showing 9,883: English reviews
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Philadelphia, Pennsylvania
Reviewed yesterday NEW

We went with my wife's brothers and sisters. This resort is great in that it is adult only and not a wedding factory. Mostly couples were guests although they had a couple of corporate outings. The entertainment group was great: bike riding, air rifle shooting, ping pong tournaments, mini golf (more challenging than it looks), horse shoes, bocce ball, kick...

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Thank WineGuy2017
Lexington
Reviewed yesterday NEW

A group of 18 defended onto Secrets Moroma February 10th - 15th. We all were amazed at the quality and service we received. In addition the property was BEAUTIFUL! If if are planning on going make sure you meet 3 key people on the entertainment staff, Monica, Emanuel and David aka "Mini Cooper " they made our stay very rememberable...

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Thank jfergusonlex
Colorado Springs, Colorado
Reviewed yesterday NEWvia mobile

Awesome food, service, accommodations. Evening dining is a great occasion every night. Mexican, Japanese, Italian restaurants are excellent. French restaurant was average. Evening shoes were great. Rock show was fantastic. Beatles show was amazing. Aquatic show was good. American idol show should be dropped.

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Thank jdomme01
Baltimore, Maryland
Reviewed yesterday NEW

After day one the property is beautiful as expected and well manicured. 1 small detail that bugs me a stone planting sign off the main walkway near the lobby building has 2016 written in stones. I know it's stupid of me to mention this but imagine going to Disney on Nov 1 and seeing something from Halloween, it would never...

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Thank cthudnet
Guelph, Canada
Reviewed 2 days ago NEW

My husband and I spent a week at Secrets Maroma. I would rate it as one of the top two resorts we have stayed at! The food was really good. We were hesitant to try the Japanese Restaurant but it ended up being our favorite place for dinner and went back a second time! The wait staff in all the...

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7Thank pduimering
Reading, Massachusetts
Reviewed 2 days ago NEW

Great resort for anyone looking for a formal or casual atmosphere. The food was wonderful in each of the dining options. Great mix of guests from US and abroad made for some very interesting conversations. Grounds and buildings were impeccably maintained and staff was always friendly. Just remember to bring lots of $1 bills because although tipping is not required,...

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4Thank Marcia T
Springfield, Illinois
Reviewed 3 days ago NEW

This beach is phenomenal! This is the 3rd Secrets resort we have stayed at and they have all been great, but this is our favorite so far. Beautiful white powder sand and turquoise clear waters. The food was very good and so were the drinks! Marco was our waiter on the beach and was very attentive all week. They decorated...

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5Thank miss1397
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear miss1397, On behalf of the staff and Management of our resort Secrets Maroma Beach Riviera Cancun, we would like to thank you for taking the time to post a review of your experience with us. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We...

Wisconsin
Reviewed 3 days ago NEW

Let me start this review with a caveat.... My wife and I have stayed at a hand full of AI resorts, but this was by far the most expensive we've ever stayed in so my review reflects what we expected for the price, versus what the product actually was. We stayed 7 days at Secrets Maroma at a cost of...

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7Thank flip_wilson
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear flip_wilson, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We are disappointed to learn you did not have a pleasant experience while staying with us. At Secrets Maroma Beach Riviera Cancun we are aware...

Rogers, Arkansas
Reviewed 3 days ago NEW

This facility is 5 star in my book on every aspect. The rooms, the beach, the pools, activities all day every day. The food was absolutely amazing at every restaurant. Pablo at the Italian Restaurant took such good care of us that we went there 3 times during our visit. Top notch place and we enjoyed every minute we were...

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6Thank tracipitts13
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear tracipitts13, Thank you for choosing Secrets Maroma Beach Riviera Cancun as your host and taking the time to share your experience with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintaining the Secrets...

Saint-Philippe, Canada
Reviewed 3 days ago NEW

The perfect beach, the perfect room, the perfect meals, the perfect employees, the perfect concierge Rodrigo (Edouardo:)) We'll go again! Thank you!!! Thank you!!! Andrée Champoux ( feb 13th - feb 20th)

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5Thank andreechampoux4
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear andreechampoux4, Thank you for praising the members of our staff that made your stay a very special one, we are always striving to please every single request of our beloved guests, as we know this is what help us create everlasting memories. We will be thrilled to share your wonderful compliments with our dedicated team, especially with Rodrigo and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: ₹ 29,361 - ₹ 79,501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com and Booking.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,054 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildings 14, 15, 16 and 21, 22 (I think), closer to ocean is better views but I didn't notice a bad room in the place. well laid out”
 of 5 bubbles WineGuy2017, 24 Feb 2017 | Read review
“Swim out rooms though a little more costly were a great way to start and end each day :)”
 of 5 bubbles MarciaT348, 23 Feb 2017 | Read review
“We got a Junior Suite Ocean View. It was beautiful!”
 of 5 bubbles miss1397, 22 Feb 2017 | Read review
“Building 1500 - partial ocean view”
 of 5 bubbles tracipitts13, 22 Feb 2017 | Read review
“Swim out is great all depends on extra charge in your budget”
 of 5 bubbles lcqsmoke, 22 Feb 2017 | Read review
5 of 5