not up to the standards of other best westerns ive stayed at before, they didnt replace dirty towels or empty trash, poorly patched hole and missing handle in bathtub, workout room machines broken, will not use again
Nice hotel. Good location. A lot quieter than you would think.this time I was in a suite. Nice room. The bathroom was pretty small but the jacuzzi was very nice. There was 2 problems with the tub. No plug and the faucets were backwards.
Needed a hotel outside of New Orleans with a Tesla Destination Charger. This was the only one. Very old, needs updating. Common areas reeked of cigarette smoke. Our carpet was stained with paint (at least I hope it was paint) and I was afraid to touch most of the surfaces in the room. Only stayed one night, would never stay here again, Destination Charger or no. The guy at the front desk was super friendly and really helpful though, so he was the saving grace that bumped it from one to two stars.
Booked a while ago, only to receive an email saying this hotel is no longer a Best Western and to talk direct with the hotel. I asked for communication details for the hotel and received no reply. I've emailed the hotel direct, no reply, I've followed up, no reply. I would book elsewhere
Very friendly staff. Happy about that. The rooms, not so much. Smoke detector hanging by wires from wall. Box spring on bed, noisy and shot. Shower head arm was articulating type and sprayed water all over the place from all points regardless of tightening wing nuts. One spraying large amount of water on ceiling near light. Electrical safety and mold potential. Fortunately, staff found me another room later, but had same shower head issue. Breakfast. Well I guess you could call it that, but me? Not so much. Eggs were artificial. Had rubber consistency and no flavor. Bacon also seemed artificial and hard. Breakfast is not served buffet style. Probably due to space and cost. Instead you order ahead and the next morning you go to the window in the lobby, give your room number and they give you what you need. Felt a bit like an institution rather than a hotel. Like I said, the staff were great, but this place needs some good maintenance and some changes in the food provided. Doesn’t deserve the Best Western brand. Sorry.…
Had to attend a conference in New Orleans, and decided to stay a little bit out. (About 20 minutes) Room was nice, never felt afraid of my car being stolen, the breakfast was decent. Very convenient to both the causeway and downtown. Some good restaurants nearby. Very friendly staff. A huge plus is they do not allow locals to stay there. Two small downsides, which is why I gave it a four. Maid service is only every three days. There are only two staircases, one at each side of a very long hall.
This was a last minute family trip (I'm originally from the area). I checked out many rooms in the area and this was by far the best room, location in the area. The rooms were very clean, the staff friendly and helpful. The pool was nice. It is truly a good place to stay.
I really enjoyed my stay at this place it was very clean . The people that work there really helped a lot they always ask do you need anything can I help you with anything they help with directions and told me why I can get something to eat at I mean the room was spotless they make sure we had coffee everyday juice orange juice waffles breakfast was really nice and clean you always seen the manager walking around saying how may I help you is there anything I can do for you how's your stay here always asking questions I really enjoyed that people are very kind at that hotel and you need to keep them all The guy at the front desk was really nice he always asking can he have with anything everything you walking by the pool was clean The parking lot the area just everything was really clean I've slept peacefully there. Thank you for everything I will stay again.…
My friend has difficulty walking. The gentleman on night shift went out of his way to get us a downstairs. As I was helping out of her car, He took our suitcases and brought them to our room. Everyone we encountered was helpful and pleasant
making updates the the hotel they are working around everything, breakfast is made for you when you are ready for it and hot. hopefully will be nice when complete, a good place to stop for the night or two