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Holiday Inn Express Hotel & Suites West Monroe

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Holiday Inn Express Hotel & Suites West Monroe
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Greenwell Springs, Louisiana
Level Contributor
112 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 September 2016 via mobile

We booked this room last minute while traveling through to Arkansas. Although overall our room was clean, I could tell the floors throughout the hotel and in our bathroom had not been mopped in a while. Little bits of grass and dirt.

Helpful?
Thank Ncoarsey
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you for your review Ncoarsey. I am glad you found your room clean and am surprised you found issues on the public area floors. Thank you for bringing this to my attention. We look forward to seeing you on your next trip to West Monroe. More 

Denton, Texas
Level Contributor
272 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 8 September 2016

So, how did this property get an excellent rating from me, well they earned it. From when I checked in, until I checked out, all of my interactions with the staff were excellent, great people are working at this property. Overall, the property is in really nice shape, especially for a hotel that is as busy as this is, and... More 

Helpful?
1 Thank Pierce G
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Pierce G for your excellent rating. Our staff takes great pride in providing a fantastic place to stay and great service. We enjoy getting to know our guests and want them to consider our property as a home away from home. We appreciate the positive feedback and look forward to seeing you on your next trip to West... More 

Plano, Texas
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 August 2016

We stayed here for one night during a road trip. It is a very typical 3-star chain hotel. The thing that set this one apart is that the staff is very nice and helpful. The location is also very good - right off I-20. Other pros: Newer hotel, clean, comfortable beds Allows pets Nice outdoor pool (for a hotel) Breakfast... More 

Helpful?
Thank CookseyMom
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you for your feedback and kind response about our staff. Our team takes great pride in providing excellent service and I will be sure to share your comments with them. I don't know if you experienced Restoration Park behind the hotel but it is a great place to walk/run for exercise and a fantastic place to walk your pets.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2016 via mobile

Everything seemed clean in the room, but there was an awful smell. Very musty! Im not sure if it was the water or something else. The workout room had some random children shoes in the floor and there was water evwrywhere. The pool had a huge clump of hair and a used bandaid in it.

Helpful?
2 Thank twinmom1121
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Hello Twinmom, we are glad you found your room clean but sorry about the smell. I can assure you it is not the water but the fight we have with the humidity and how it creates condensation with our a/c units sometimes. The issues you experienced are not the norm and I hope you will stay with us on your... More 

Travellers are raving about these West Monroe hotels

Eau Claire, Wisconsin, Usa
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 July 2016 via mobile

This has to be one of the best stays I've had in quite some time. Everything was spotless and the service was exceptional. The breakfast staff went well beyond what's expected. All in all, it was a great experience.

Helpful?
Thank comkelp
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

That is fantastic to hear. Our staff takes great pride in providing a quality place to stay. They will be thrilled to hear your comments. Look forward to seeing you on your next trip to West Monroe. More 

Louisville, Kentucky
Level Contributor
345 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 21 July 2016 via mobile

Ok, so Monroe is what it is and a chain hotel is nice. The room itself was very large and nice. Bed was pretty comfortable and shower had enough pressure. Staff were also very nice, and the breakfast looked good for those who could eat it (limited options for someone with Celiac/gluten problems like me). That said...there were some things... More 

Helpful?
Thank efm16
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

I am sorry emf16 you were not completely satisfied with your stay. I do want to ensure you the water is great to drink and is very safe. Here is a little background on the water source in West Monroe and what makes us unique! The water supply for the City of West Monroe is from deep wells that pump... More 

Fort Worth, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2016

We stayed 1 night & didn't have a reservation. We were driving east on I20 traveling from Texas to Florida on vacation. To approach the hotel, we drove past it then entered the service road & back tracked. The bed was comfortable & the room was clean. Many restaurants nearby to choose from. The free Breakfast was great & it's... More 

Helpful?
1 Thank Terri B
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Terri B. We enjoy hearing from our guest. The breakfast does have a lot of great choices and our guest really love our pancake machine. We are glad your grandson enjoyed the pool. We look forward to seeing you on your next trip to West Monroe. More 

1 review
Reviewed 15 July 2016

I've stayed at this hotel a couple of times now, and it hasn't been a disappointment. Everything is very clean and since the water in Monroe is not top quality, they have free bottles of water in the room. Brian and Michael at the front desk were very helpful in giving us tips on where to go to eat for... More 

Helpful?
Thank Meredith G
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Meredith G, we enjoyed getting to know you and thrilled to know you enjoyed your stay. Our guest do appreciate the bottles of water we provide since the tint to our water does raise questions about how safe is it to drink. The good news our water exceeds the minimal federal standards and is great to drink. The... More 

Level Contributor
4 reviews
Reviewed 14 July 2016

I must say that I had stayed at this hotel with my husband on numerous occasions in the past, however, after my husband passed away, I visited alone and was very disappointed with the service. It had just changed ownership. This mini vacation stay was very enjoyable . . . Especially the "pet friendly" environment, which is the reason I... More 

Helpful?
Thank shirleyl322
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Shirleyl322, we are thrilled you enjoyed your stay. Restoration Park is great. The City of West Monroe did a great job restoring the area and it is a great place to walk your pet. I will be sure to share your comments with our staff. They appreciate the positive feedback on the service they provide. We look forward... More 

Lawrenceville, Georgia
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 July 2016

Everyone was so friendly from the front desk at check in, house keeping and the breakfast attendant. The rooms were comfortable and clean and the service was excellent. What more can you ask for. I would definitely stay here again when in the area.

Helpful?
Thank schmackdaddy_1
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Schmackdaddy, glad you enjoyed your stay. Our staff prides themselves in providing great service and I enjoy being able to share these positive comments with them. We look forward to seeing you on your next trip to West Monroe. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites West Monroe

Address: 603 Constitution Dr, West Monroe, LA 71292-8050
Region: United States > Louisiana > West Monroe
Price Range: ₹ 8,020 - ₹ 12,064 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Monroe 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Monroe, La
Holiday Inn West Monroe
West Monroe Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Monroe staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites West Monroe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel”
 of 5 bubbles wstott2, 29 Mar 2016 | Read review
“Do not stay by the elevator....you can hear it ding ever time it stops on your floor”
 of 5 bubbles 176cynthiap, 10 Mar 2016 | Read review
“ask for additional blankets on a cold night”
 of 5 bubbles mcrob9, 15 Feb 2016 | Read review
“Drive to the next exit”
 of 5 bubbles 673jaya, 6 Jan 2016 | Read review
“I would not get a room facing the interstate due to noise.”
 of 5 bubbles 258valerieh, 18 Oct 2015 | Read review
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