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Holiday Inn Express & Suites- Sulphur (Lake Charles)

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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Showing 77: English reviews
Needville, Texas
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 December 2014

Great stay at this hotel. The staff is friendly, the indoor pool is a great temperature and their jacuzzi is also inviting. Best trait by far is the breakfast! Great assortment of hot foods like biscuit and gravy, sausage, pancakes, eggs, etc. They have bagels, hot cinnamon rolls, cereal, oatmeal, coffee, fruit - just delicious. The rooms are well-kept, the... More 

Helpful?
Thank flipmexi17
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We appreciate you taking the time to fill out survey for our property. Thank you for the comments and we look forward to having you stay with us again on your next visit to Sulphur. Hope you have a wonderful Holiday season! More 

Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 September 2014 via mobile

i have stayed here many times for business in the local area. it is clean and quiet. the location gives a nice place central to many restaurants and is right off the highway. this is my choice for Sulphur appointments.

Helpful?
Thank Badmonkey69
MgrSulphur, General Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for taking the time to share your experience! We are happy to hear that you enjoyed your stay with us. It is our goal to provide a quiet, clean, and comfortable environment for our guests, and we are glad to see that we met those goals during your stay. We look forward to having you as... More 

York, Nebraska
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 August 2014

If you are traveling for any reason except for business in the immediate area i would chose another HI in any direction on I -10. Location is ok but rooms are tired. Our bathromm had a tile popping up in front of the sink.

Helpful?
Thank GARY E
MgrSulphur, General Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to share your experience at our Hotel. I am so sorry that we did not meet your expectations. Feedback such as yours helps us to improve both our service and our facility, so thank you again for pointing out the problem with the bathroom tile of the guest room you stayed in. We are... More 

Wausau, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

Decent HI Express that is not as updated as your typical Express. Other than that, hotel staff was super friendly and breakfast was delicious. Wireless internet was extremely slow and I had issues connecting most of the time.

Helpful?
Thank Shane W
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that your positive feedback about our staff and breakfast buffet . I am sorry to hear that there were certain aspects of your visit that did not meet your expectations. Please... More 

Macomb, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

We were on the return leg of a 4000 mile excursion through Texas and decided to stop here for the night. The entire facility was so clean..pool..hot tub...Manicured grounds.The staff was the most friendly and accommodating we had encountered thus far.If only the rest of the big chain hotels would train their staff at this facility...

Helpful?
1 Thank Danmar215
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the great review of our Holiday Inn Express & Suites Sulphur. I’m thrilled that you really enjoyed our hotel. I’m glad that you liked the service our friendly staff provided and our pool. I will pass along your kind words to our staff. We hope that you will choose to stay with us again in the near... More 

texas
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2014

If you are here for a couple of nights and don't spend that much time at the hotel, it's fine as long as you are not a light sleeper. The AC in my room is so loud that when it kicks on, I can't hear the TV. The hotel is showing its age i.e. Cracks in the tile, etc. There... More 

Helpful?
Thank xietsanghua
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for letting us know about your recent stay at our Holiday Inn Express & Suites in Sulphur. I’m happy to hear that you enjoyed our breakfast and bedding. I apologize that the room was not what you had expected. We value our guests’ feedback, and I will make sure our General Manager knows about your suggestions. We hope... More 

Alpharetta, Georgia
Level Contributor
176 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 7 July 2014

If I need to qualify this by saying I am kind of a hotel snob. By that I mean I want a room and bed at least as nice mine at home. So going in I knew this would miss the mark. Okay the front desk service was great. The breakfast attendant was also. The bed was hard as a... More 

Helpful?
Thank 16weekayeartraveler
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to provide feedback on your stay. It is regrettable that you were not able to fully enjoy your stay due to some aspects of our facility not living up to your expectations. We do take all the reviews that we receive very seriously, as they allow us to indentify areas that may benefit from... More 

Kemah
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014 via mobile

We have stayed at this hotel on two separate casino weekends. It is close to the Lake Charles casinos and has a much better weekend rate than staying in the casino hotels or when they are booked. Each time the staff has been outgoing and very friendly. Forgot our toothpaste and they took care of us! Also, has a Cracker... More 

Helpful?
Thank okiepic
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to review Holiday Inn Express & Suites. It's always a pleasure knowing that a guest has enjoyed their stay. I will pass on your kind words to our staff. We hope to see you again in the near future. More 

San Antonio
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 June 2014

Through an error (not Holiday Inn's) I was booked at a Holiday in 39 miles from Lake Charles. When I showed up at the wrong Holiday Inn Express and Suites Vidor, TX, the staff there was so kind and immediately acted to correct the situation. They put me in touch with Lake Charles who efficiently and kindly changed my reservation... More 

Helpful?
Thank NiftyGrammy
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for your kind words. We appreciate you taking the time to review our hotel. I am glad that we were able to accommodate you during your recent stay. I will pass on your response to our staff members. It is always nice to learn that we have gone above and beyond in our service. We look... More 

new iberia,la
Level Contributor
199 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 May 2014 via mobile

First time staying here.... Very clean, great breakfast& easy access off highway! Would stay here again... Stayed with baseball team... Boys & parents were allowed in meeting rooms to play games.... Great indoor pool & exercise room ...also nice area outdoor with tables & chairs,vending machines

Helpful?
Thank NewIberia_laGbl
MgrSulphur, Front Office Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to reveiw your recent stay with us at the Holiday Inn Express & Suites in Sulphur. I am glad to hear that you enjoyed our facilities. It is always our pleasure to host the many families that visit our area to attend sporting events. It was great to see you enjoyed both our pool... More 

39 photos of this hotel

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Hotel & Grounds (11)
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Pool/Beach Area (1)
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Business Centre/Function Rooms (2)
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Other (7)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Conoco, Citgo, PPG, Westlake Polymers, Sasol, Westlake Petro, Basell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Region: United States > Louisiana > Sulphur
Price Range: ₹ 9,507 - ₹ 12,037 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite is very spacious and much worth any upgrade cost.”
 of 5 bubbles rldraginis, 17 Jul 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
 of 5 bubbles 954tiffanyb, 12 Jul 2016 | Read review
“Position yourself as far distant as possible from the adjacent I-10, if you are a light sleeper.”
 of 5 bubbles msreduch, 15 May 2016 | Read review
“Avoid any floors with smoking rooms; the hallways smell strange.”
 of 5 bubbles 441kaym, 9 Oct 2015 | Read review
“As far from the highway as possible”
 of 5 bubbles MitchDFW, 9 Feb 2015 | Read review
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