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Hilton Shreveport

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961 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Shreveport
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Showing 954: English reviews
Reviewed 9 September 2016 via mobile

The rooms are huge and impressive. Nice lobby bar with huge TV. Great downtown location within walking distance of some of the attractions. Bartenders could be more attentive, but they were very busy. I highly recommend the Hilton Shreveport!

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Thank James M
Mary Esther, United States
Reviewed 8 September 2016

The Hilton Shreveport was mediocre. I was not impressed by it which I felt with the name brand reputation they have it would have exceeded my expectations. We had ants in our room and the water temperature for the shower was either scalding hot or ice cold. I would have expected a little more for what we paid.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Amber M
Richard L, Manager at Hilton Shreveport, responded to this review

Benjamin M- Thank you for being our guest at Hilton Shreveport. I appreciate that you took the time to provide us with feedback regarding your experience at our hotel. As a follow-up to our conversation, while I am pleased that you enjoyed your overall stay, I apologize that you experienced multiple problems while our guest. I assure you that what...

Gladewater
Reviewed 7 September 2016

This hotel is in a great location and has a free shuttle to anywhere within a two mile radius. The rooftop pool is small, and it would be better if it had a TV and bar service, but it is still a nice pool. The staff is very friendly. It is a little on the pricey side, but so is...

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Thank JoelM448
Richard L, Manager at Hilton Shreveport, responded to this review

Joel M- Thank you for taking the time to provide us with feedback regarding your visit to the Hilton Shreveport. I am pleased that you enjoyed your overall stay and found our location to be convenient and our rooftop pool nice. We appreciate your feedback and your business and hope that we will have the opportunity to serve you again...

New Orleans, United States
Reviewed 7 September 2016 via mobile

My son and I spent a long weekend at the hotel for a sporting event. We were very impressed with the friendliness of the staff and the cleanliness of the facilities. Our trip was a busy one and the hotel was our get away.

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Thank John G
Richard L, Manager at Hilton Shreveport, responded to this review

John G- Thank you for taking the time to provide us with feedback regarding your recent visit to the Hilton Shreveport. I am pleased that you enjoyed your experience and were impressed with our friendly associates and clean facility. We appreciate your feedback and your business and hope to welcome you back soon. Richard Lamperti Director of Operations

Monroe, Louisiana
Reviewed 7 September 2016

The entire staff from the valet parking to check in/out employees were very helpful and everyone had a smile on their face. I have stayed at other hotels in the Shreveport/Bossier area, but am hooked on the Shreveport Downtown Hilton due to it's location, rooms and employees.

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Helpful?
Thank mikehamm0ck
Richard L, Manager at Hilton Shreveport, responded to this review

mikehamm0ck- Thank you for posting feedback on Tripadvisor regarding your recent visit to our property. I am pleased that you were satisfied with your stay and encountered so many of our associates who were helpful and smiling. We appreciate your feedback and your business and look forward to welcoming you back soon. Richard Lamperti Director of Operations

DeRidder, Louisiana
Reviewed 6 September 2016

Excellent service from the moment we drove up. The staff were all friendly and receptive to our requests--from valet parking, to concierge to front desk to dining. Check-in was simple and quick. Loved being able to opt for a riverside/casino view for a small extra fee. Location in the heart of downtown is convenient with shuttle service available to all...

Review collected in partnership with Hilton Hotels & Resorts
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Thank PudgenBrow
Richard L, Manager at Hilton Shreveport, responded to this review

PudgenBrow- Thank you for providing your feedback regarding your recent visit to our property. I am pleased that you were satisfied with your experience and received excellent service from many of our associates. Our team is focused on delivering an exceptional guest experience and I am glad that this commitment was reflected during your visit. We appreciate your feedback and...

Dallas, Texas
Reviewed 6 September 2016

The Hilton was average. I expected over the top with the name Hilton. It was just average. Nothing stood out. I do plan another stay, but just at a different location. Probably New Orleans if they have one, around Thanksgiving.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Laking50
Richard L, Manager at Hilton Shreveport, responded to this review

Laking50- Thank you for taking the time to provide us with feedback regarding your recent visit. I am truly sorry that you were disappointed with your visit to our hotel and left with an average experience. I assure you that our team is capable of delivering so much more and I would value the opportunity to discuss your feedback in...

Baton Rouge, Louisiana
Reviewed 5 September 2016 via mobile

We arrived at 6:00 PM and room was not immediately available even though check-in is at 4:00 PM. We had checked in the through the Hilton app and requested the digital key. But, that wasn't available either. Hotel and rooms are very nice. Our room only had 2 bath towels. Towels smelled like vomit. We requested new ones. House keeping...

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Thank latraveler393
Richard L, Manager at Hilton Shreveport, responded to this review

latraveler393- Thank you for providing us with feedback regarding your recent visit to the Hilton Shreveport. I apologize that you were disappointed with your overall experience at our hotel and encountered multiple service shortfalls while our guest. I assure you that what you described is not indicative of the level of service or quality we strive to achieve and I...

Pflugerville TX
Reviewed 4 September 2016

I have stayed here half a dozen times in the past and looking forward to my stay here in Oct for our 40th class reunion. Love it all - very comfortable. Sometimes I get a room that over looks the red river and downtown although this time I wasn't offered this. The Diamond coupon for breakfast was for a continental...

Review collected in partnership with Hilton Hotels & Resorts
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Thank KimRinger111
Richard L, Manager at Hilton Shreveport, responded to this review

KimRinger111- Thank you for taking the time to post an online review and "five star" rating of your experience at our hotel on Tripadvisor. I am pleased that you were satisfied with your recent visits to our property and have come to enjoy our comfortable guestrooms, views of the Red River and Hilton Breakfast Buffet in Market 104 restaurant. We...

Reviewed 3 September 2016 via mobile

It was a perfect stay great job to the staff and all the friendly people. The room was spotless and was already cooled down by the AC unit. we will definitely stay here again and we will recommend this hotel to anybody that travels to Shreveport. Did win any money at casino games but the Hilton family was the winners....

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Thank Monty G
Richard L, Manager at Hilton Shreveport, responded to this review

Monty G- Thank you for taking the time to provide us with feedback following your anniversary weekend. I am so pleased that you enjoyed your special weekend getaway and found our associates to be so friendly and our guestrooms spotless. We truly appreciate your feedback and your business and look forward to welcome you back in the future. Richard Lamperti...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 

Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101-2829
Region: United States > Louisiana > Shreveport
Price Range: ₹ 6,036 - ₹ 13,612 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel
Hotel Style:
#4 Business Hotel in Shreveport
#8 Romantic Hotel in Shreveport
#8 Family Hotel in Shreveport
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shreveport staff and other travellers.
3 questions
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Gurnee
5 months ago
over a year ago

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Questions? Get answers from Hilton Shreveport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher floor to avoid smelling sewage.”
bzipitidoo, 10 Apr 2017 | Read review
“Nice rooms”
318jon, 1 Apr 2017 | Read review
“Attached to convention center and close to casinos.”
jdbgolf, 20 Mar 2017 | Read review
“Ask for river side view.”
2017jim, 25 Feb 2017 | Read review
“Park on the top floor of the garage. This is the easiest way to access the hotel”
yeahright555, 23 Feb 2017 | Read review
5 of 5