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Hilton Shreveport

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960 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Shreveport
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Showing 953: English reviews
Dallas, Texas
Reviewed 26 October 2016

I could have gotten better quality at a motel 6. Went and had breakfast after leaving the hotel for a lot less at another place. The front desk staff were rude and unhelpful. I won't be staying here again

Review collected in partnership with Hilton Hotels & Resorts
Thank rebeccamQ5074OL
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review

Dear rebeccamQ5074OL I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Charleston, South Carolina
Reviewed 26 October 2016 via mobile

We were quite pleased with the hotel. It was modern, clean & in a good location. It is within walking distance to the Red River district & the downtown area. Even better is the hotel has a shuttle that will take you where you want to go within a 2 mile distance. That was sweet!!! We took it to Margaritaville...

Thank Catherine H
Benton, Arkansas
Reviewed 26 October 2016

The hotel was beyond our expectations in cleanliness, comfort, and friendliness. Our room was large with a nice bathroom as well. We were in town to visit the casinos and Boardwalk. Very impressed with every aspect of our visit.

Review collected in partnership with Hilton Hotels & Resorts
Thank Tammy M
Reviewed 22 October 2016 via mobile

My stay was amazing. Check in was quick, staff was friendly. Rooms are oversized and appeared to be recently renovated. The rooms are very clean, couldn't find a single thing wrong in them. Pool was located on the rooftop. Bars and restaurants are within walking distance of the hotel. Would highly recommend this hotel for travelers.

Thank AHP2014
Reviewed 22 October 2016

This hotel is where a Hilton hotel stands for. We popped in on Sunday night. The room was excellent. We had to pay extra for parking which was on the opposite side of the street. They charged 5 $ extra for valet parking. All casino hotels in neighborhood have free parking. Room was fine and so was the bathroom. I...

Thank Steenhuis
Houston, United States
Reviewed 20 October 2016

Very good Hotel. We have stayed here many times as we have relatives in the Shreveport area that we visit often. We are Diamond members and have stayed in multiple Hilton properties World-Wide. The breakfast was excellent (as good or better than some international Hotels). The staff members were very friendly and helpful. The River Walk Mall is a 5...

Review collected in partnership with Hilton Hotels & Resorts
Thank John Leslie B
McKinney, Texas
Reviewed 17 October 2016

Where do I begin this story, my best friend and I arrived to check-in around 5:15 and was told that our room was not ready that it was being cleaned. After waiting an hour and half our room was finally ready, we were given a free drink coupon for the bar because of the long wait. We arrived at our...

1Thank Tenishea T
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review

Dear Tenishea T We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

Navasota, Texas
Reviewed 17 October 2016

I always enjoy my stay at this hotel, staff are friendly and personable and the rooms are always clean and well maintained. There was one small issue this time, it seems there was a major problem in getting the housekeeping done so even though I checked in online and arrived around 5pm my room was still not ready. I was...

Thank Susanlove942
Reviewed 15 October 2016 via mobile

Went to Shreveport for meetings. Had a great room at the Hilton. Easy access to everything I needed - meetings at the convention center, gambling within walking distance. Great night's sleep; the bed was perfect.

Thank Sandra121897
Shreveport, United States
Reviewed 11 October 2016

Staff with attitude, horrible service and way too high for room rates and parking. Not a great place. Valet guys were clowns fooling with every button on our car to suit them. Not focused on top notch service here. Food was average for what we paid and the bar service was non existent during the day on Sat. A football...

Review collected in partnership with Hilton Hotels & Resorts
1Thank Ronald B
hiltonshreveport, General Manager at Hilton Shreveport, responded to this review

Dear Ronald B I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. Thank you, Marianne M Nelson

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 

Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101-2829
Region: United States > Louisiana > Shreveport
Price Range: ₹ 6,076 - ₹ 13,316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel
Hotel Style:
#4 Business Hotel in Shreveport
#8 Family Hotel in Shreveport
#8 Romantic Hotel in Shreveport
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shreveport staff and other travellers.
3 questions
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5 months ago
over a year ago

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Questions? Get answers from Hilton Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher floor to avoid smelling sewage.”
bzipitidoo, 10 Apr 2017 | Read review
“Nice rooms”
318jon, 1 Apr 2017 | Read review
“Attached to convention center and close to casinos.”
jdbgolf, 20 Mar 2017 | Read review
“Ask for river side view.”
2017jim, 25 Feb 2017 | Read review
“Park on the top floor of the garage. This is the easiest way to access the hotel”
yeahright555, 23 Feb 2017 | Read review
5 of 5