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Sleep Inn & Suites Medical Center

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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Reviewed 1 week ago via mobile

Do not go to this hotel. it's very unprofessional, the manager is very rude, they lied to me and said my room was cancelled but they charged me and put no show. I want to speak with someone in corporate because this is ridiculous. I'm all bout being very lenient with hotels and stores but when you lie to the...

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Helpful?
Thank Destiny S
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Destiny, Thank you for your comments, and we will do our best to address these. While we do our best to communicate our cancellation policy to be fair to all guests, including those who have reserved a room and either never show up, or who cancel during a period after we have to deny other guests that room (and...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We stayed here for one night on our road trip to Arkansas. The hotel is on a smaller side but nice. Check in was a breeze and the receptionist was helpful. The room is comfortable and more spacious than I would have expected. The bed is comfortable. My only complaint would be the pillows, they are too big, but if...

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Helpful?
Thank sumanuta
About Hotel's Favourite Review
Mississippi
Reviewed 3 weeks ago

We stayed at this hotel to be close to our son's house, but never again. It is worn out, tired, dirty and noisy. The room smelled like so much cheap room deodorizer that we had to open the window. On the second night, we got back to the room around 7:00 p.m. There was so much noise from the floor...

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Helpful?
Thank mstraveler54
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Guest, Thank you for your comments regarding your stay at our hotel. Please rest assured that each of your comments is not only being taken seriously, it is being acted upon. We have already discussed with General Manager and advised them of the importance of situations where other guests are disruptive, in which case immediate action is mandatory. We...

West River, Maryland
Reviewed 4 weeks ago

We drove all day through the rain and crept around the darker stretches of Shreveport until we found it well after sundown. We were tired, hungry and in need of a great sleep. Boy. That's what we got. It is close to the medical center, very safe and quiet. This older property has been significantly upgraded so that it has...

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Helpful?
Thank DeanLewis47
Tuscaloosa, Alabama
Reviewed 5 weeks ago

don't request a room not on the railroad and interstate side.you wont get it as I didn't. pubic hairs in weird walk in shower,toilet gurgled all nite,water pressure is non existant.disgruntled male and female housekeepers cussing about theyre job in hallway outside our door.1 side of hotel directly faces i49 and active railroad tracks.bring earplugs so you can attempt to...

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Helpful?
Thank hotboy4u2012
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Guest "hotboy4u2012", Thank you for your comments, and rest assured your comments are immediately being acted upon, so they are up to par with respect to the high standards and positive reviews we have routinely received many times. We also respect that different guests have different noise sensitivities, and we've found that while many guests have a great night's...

Richardson, Texas
Reviewed 5 weeks ago

Off the beaten path a bit if you are coming to the area for the casinos but staying here gave me more money to play. Nice and clean when walking in. All staff I dealt with was helpful and friendly. The room also looked clean upon walking in until I found a kids sock in the bedding, a wet wash...

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Helpful?
Thank meredithm272
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Meredith, Thank you for your comments regarding your stay at our hotel. While we appreciate your many positive comments, we want EACH aspect to be great -- and hence have discussed with our Management including housekeeping, to ensure the room in which you stayed is up to par with our typical other rooms which have received positive reviews continually...

Fort Worth, TX
Reviewed 14 February 2017 via mobile

The beds was very comfortable. The breakfast was good--better than most budget hotels. Friendly staff. My daughter enjoyed the indoor pool. Overall the hotel is managed well and we recommend this hotel.

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Helpful?
Thank jsosropa
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Guest, Thank you for your response -- we are glad you liked the beds, the breakfast, and the pool, as well as overall peaceful stay. We look forward to seeing you in the near future. Warmest personal regards, Sleep Inn & Suites next to Mall & Medical Center

Houston, Texas
Reviewed 13 February 2017

Too close to the train tracks. Motel is approximately 100' from the train tracks and the trains come through at all hours of the night/morning. You could feel the vibration when the train went by. Another 100' or so is I49 and you could hear that traffic. Towels were thin and cheap. Did not replenish any soap or shampoo. Even...

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Helpful?
Thank Lee R
Sleep I, Guest Relations Manager at Sleep Inn & Suites Medical Center, responded to this review

Dear Guest, Thank you for your comments. We take these suggestions into account so that we can better serve guests, so that we can make your (and anyone else's) experience the same as the past 10 reviewers otherwise, noting 4-5/5 points for each stay consecutively. While all of our rooms have double-insulated windows (and the location is for proximity to...

Denver, Colorado
Reviewed 9 February 2017 via mobile

Wonderful customer service! LaTasha the general manager checked us in & went above & beyond great service. The room was very nice, clean & bed was extremely comfortable. If you are visiting anyone in the hospital this is very close & convenient.

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Helpful?
Thank cmoy2015
Oklahoma City, Oklahoma
Reviewed 26 January 2017 via mobile

My family and I stopped in Shreveport on our way to New Orleans. We just wanted a quick stop with our toddler. The hotel has been recently renovated so the room was clean, comfortable, and nicely decorated. The treat was the indoor pool. Our toddler was so happy to get to play after being in the car all day. The...

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Helpful?
1Thank Lynna F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly constructed Sleep Inn & Suites located right off Hwy 49 and within walking distance to the LSU Medical Center. Enjoy our complimentary Hot Continental Breakfast buffet in the morning featuring Fresh waffles along with several baked products, cold and hot beverages selection and fresh fruits, yogurt and much more. Take a refreshing dip in our indoor pool and relax by the spa to complete your day. Guest rooms feature free High speed internet access (wired & wireless), with the signature pillow top mattresses offering a contemporary class to the bedding package. Enjoy all the great features of this Sleep Designed to dream hotel when you stay with us the next time. Very conveniently located to shopping malls, eateries and different casinos in town. Our professional staff are looking forward to welcome you.... ... more   less 

Additional Information about Sleep Inn & Suites Medical Center

Address: 3215 Samford Ave, Shreveport, LA 71103-4240
Region: United States > Louisiana > Shreveport
Price Range: ₹ 4,777 - ₹ 11,322 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites Medical Center 2*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites Medical Center staff and other travellers.
1 question
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New Orleans, Louisiana
over a year ago

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Questions? Get answers from Sleep Inn & Suites Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front side of building that doesnt face tracks”
 of 5 bubbles hotboy4u2012, 21 Feb 2017 | Read review
“Do not get an interior room, everthing else is nice, there are no real views from any room that I could observe.”
 of 5 bubbles Ceez787, 28 Oct 2016 | Read review
“Stay somewhere else if at all possible, this place is not a good choice by any means!”
  • Mildew in shower area, very unclean and there was only a shower - nowhere to bath small children
 of 5 bubbles 978pamw, 3 Aug 2016 | Read review
“Avoid this place. Customer service is terrible.”
 of 5 bubbles powerupjohnny, 6 Jul 2016 | Read review
“I was pleasantly surprised to hear very little noise from the floor above. Very quiet time for me on the third floor of four.”
 of 5 bubbles davidy394, 5 Jul 2016 | Read review
5 of 5