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Comfort Suites Port Allen

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62 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Port Allen
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Showing 61: English reviews
Placitas, New Mexico
Reviewed 4 October 2015

Though not requested, we had a handicap room. The bedroom was fine; newly decorated, but the bathroom was poor. A small sink was hung on the wall (slightly loose). The tissue paper had to be propped on a hand rail and there was absolutely no surface on which to put toiletries. The cheap towel rack was coming off the wall...

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1Thank pepper13420
Port Allen, Louisiana
Reviewed 31 July 2015

Horrible Horrible Staff especially employee at front desk she didn't greet me or say anything period she was rude and could care less about the customers much less her job. As Soon As I Walked In The Room I Killed A Roach couldn't believe it. I tried to tell her about this issue and she emplied I was the rude...

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Thank Tracy W
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally apologize for the inconvenience you had during your stay. We take all guest issues to the highest level and can assure you we will have the issues resolved. We have routine pest control services on a regular basis and have contacted them to come back and perform their services again just in case if they missed...

San Francisco, California
Reviewed 28 July 2015

After leaving a moldy room across the street I stumbled in here at almost 1:30 AM after being on the road since 4am we just needed a clean room to sleep. I wish I remembered the girl in the frontdesks name she was just an angel sent from above. After explaining what happened to us she gave us two different...

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Thank Dee P
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are glad to know your stay was satisfactory. We do appreciate your feedback and hope to see you again soon. Dipesh Patel, CPA, CHA General Manager Comfort Suites Port Allen, LA

Reviewed 25 July 2015 via mobile

This was a very lovely hotel and had a professional staff who was helpful when we made inquiries about the local area. The breakfast was delicious and there was a fair amount of selection to choose from and they were very busy. The rooms were clean and comfortable and everything you'd expect from a Choice hotel. The pool was great!...

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Thank tanyasm
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are happy to know your stay was satisfactory. I will let all of our departments know your comments. We hope to see you again soon!!! Sincerely, Dipesh Patel, CPA, CHA General Manager

Reviewed 17 July 2015 via mobile

We are usually very happy staying in Comfort Suites but this property needs a little attention. The furnishings were beautiful and the bed and pillows were great. I did have a problem with the dampness in the room and the mildew in the bathroom. There also was a mustiness odor in the hallway. The breakfast was the usual which was...

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Thank Susan M
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are happy to know your stay was satisfactory overall. We have taken your survey into account and have informed our housekeeping department to keep the air conditioner at an optimum cool level so that the humidity will not come inside...

Reviewed 5 June 2015

Generally good value. Accommodations were clean, bed was comfortable and A/C worked well. Staff was friendly and polite. Breakfast was about what you'd expect from this level of hotel. However, the room did have a slight mildew / mold odor, but it wasn't overly objectionable.

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Thank Greg A
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and we are happy to know your stay was satisfactory overall. As for the odor, we have made it clear to our housekeeping department to keep the air conditioner temperature at a level whereby our rooms are cool when guests enter....

Dayton, Texas
Reviewed 2 May 2015 via mobile

This is an older property that has had recent updates. Very clean, excellent customer service and a full breakfast. Beds are very comfortable too. They have plenty of pillows, soft and firm to choose from. Would gladly stay here again.

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Thank TMS2014
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally thank you or staying with us at Comfort Suites in Port allen. We are very happy that your stay was satisfactory and hope to see you again soon.

Louisiana
Reviewed 24 March 2015

My teenage daughter and I stayed a couple of nights while visiting my son in college at LSU. We enjoyed our stay and the complaints I have are minor. The hotel lobby and halls were extremely hot. There were some interesting stains on the sofa. The water smelled like fish, although this is not the hotel's fault as we discovered...

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Thank sbowie
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We want to thank you for staying with us as well as leaving feedback regarding your stay. Your feedback is very important to all of us at Comfort Suites. We are very you enjoyed your stay as well as the room and the beds were to your satisfaction. Please do stay with us when you are in the baton rouge...

Reviewed 18 March 2015

Just passing through on way to Florida & so glad to find this hotel. I hate hard beds so haven't slept much this trip but got a great night sleep here. Not too soft...just right. No plug in tub or sink only negative thing I can say. Quiet & comfy. Breakfast was the best I've had on the trip. Great...

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Thank Roketmom
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to thank you for staying with us at the Comfort Suites in Port Allen. We are glad you had an excellent stay when you were traveling. We do hope to see you again soon!!!! Thanks again

Reviewed 16 March 2015

I stayed for a business conference. The lobby and hallways look nice. The room was fairly decent. It looked really nice. It looks like they have a mildew problem, the walls in the bathroom have it. I think they painted to cover up some of the issues but more needs to be done to resolve that issue. The toilet was...

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Thank cyndyhe
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I personally want to apologize for this issues you had during your stay. We want to thank you for providing relevant feedback so that we can take care of the items not in your room, but to make sure those issues are taken care of the others. I personally can assure you we will have these issues taken care of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites in Port Allen Louisiana is located west of Baton Rouge. The hotel is right across the Mississippi River as well as right across from Baton Rouge. The hotel sits close to interstate 10. We are 10 minutes away from LSU as well as 15 minutes from Southern University, and 15 minutes away from Baton Rouge Regional Airport. Comfort Suites is located in ideal location. ... more   less 

Additional Information about Comfort Suites Port Allen

Address: 2880 N Westport Dr, Port Allen, LA 70767-6110
Region: United States > Louisiana > Port Allen
Price Range: ₹ 5,188 - ₹ 8,055 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Port Allen 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Port Allen Hotel Port Allen
Port Allen Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Port Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead and ask that your room be preassigned to get the type of room you want. Example: adjoining”
 of 5 bubbles cdhenry9547, 1 Aug 2016 | Read review
“All the rooms were getting or had been recently remodeled. No bad rooms that I saw even smoking rooms were nice and smelled great.”
 of 5 bubbles 659deep, 27 Jul 2015 | Read review
“Ask for best price and you should get it.”
 of 5 bubbles OttandBert, 10 Oct 2014 | Read review
“Ask for a newly renovated room.”
 of 5 bubbles rose1507, 15 Jun 2014 | Read review
“inspect the room before you accept it”
 of 5 bubbles buzz_lite_yr, 23 Sep 2013 | Read review
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