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Courtyard by Marriott New Orleans Metairie

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Traveller (47)
Room & Suite (34)
Dining (1)
Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“stayed here”(34 reviews)
“front desk”(52 reviews)
“new orleans”(82 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Courtyard by Marriott New Orleans Metairie
Offers & Announcements: New Orleans Tricentennial
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Offers from Courtyard by Marriott New Orleans Metairie
Offers & Announcements: New Orleans Tricentennial
Hotel packages
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
There are newer reviews for Courtyard by Marriott New Orleans Metairie
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Traveller rating
118
98
34
13
6
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118
98
34
13
6
Show reviews that mention
All reviewsstayed herefront desknew orleansfrench quarternice lobbystarbucks coffeehotel is cleanshort drivequiet locationbusiness travelwould stay here againnice propertypleasant stayfree parkingstaff was friendlyhotel lobbynext morning
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11 - 15 of 269 reviews
Reviewed 18 December 2017 via mobile

I have stayed at this Courtyard several times. It's very convenient and very close to the places that I visit. The front desk attendant James was very attentive to my request and friendly. I came in late because my flight was delayed and he was...More

Thank Charissa G
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 21 December 2017

Thank you for your review - James is definitely a gem, and we're lucky to have him! We look forward to welcoming you back again soon.

Reviewed 17 December 2017 via mobile

Hi I checked in with the Landry's group and Nikita and Demetrice checked me in..They were very helpful and didn't mind helping me out with questions I had..I would recommend everybody because of them .

Thank kndeil69
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 21 December 2017

Thank you so much for your feedback! We will be sure to share your kind words with Nikita and Demetrice. We hope to see you again soon!

Reviewed 30 November 2017

Property was good, location was good. Door handle was not working properly, and we had to pull down extremely hard twice before door would open. Meant to report it, but just forgot...we were always running to meet timelines. Popcorn in the lobby was a nice...More

Thank loist51
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 1 December 2017

Thank you so much for your feedback - I'm thrilled to hear your grandson enjoyed the popcorn! It's always a hit. We look forward to welcoming you back again sometime soon!

Reviewed 24 November 2017 via mobile

Friendly, helpful staff and great metairie location but maintenance id's poor. Our room 525 had a large bleach stain on carpet outside the door. Clips on wall were probably from a broken mirror which would have been useful as sink counter is small. The coffee...More

Thank sherman b
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 27 November 2017

Thank you for sharing your feedback! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the maintenance challenges you experienced. We have shared...More

Reviewed 19 November 2017 via mobile

My Husband and I came to New Orleans with Family and our kids to tour. The lady Chelsea at the front desk was very friendly. We all ate breakfast yesterday morning . Lawrencia greeted us with a beautiful smile and a warm Hello. She took...More

Thank TSanders81
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 20 November 2017

Thank you for sharing your feedback! We're glad you had such a wonderful stay with us, and found both your guest room and the Bistro enjoyable. We look forward to welcoming you back to the Courtyard the next time your travels bring you to Metairie!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$ 134 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 134 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (47)
Room & Suite (34)
Dining (1)
Questions & Answers
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Chrystal M
14 July 2017|
AnswerShow all 6 answers
Response from MadisonCPA | Reviewed this property |
No. Close to city but not close enough for public transport I do not think. Not sure how far out the bus lines go out though.
0
Votes
Bill And Donna ... S
1 December 2016|
AnswerShow all 6 answers
Response from Glenda O | Reviewed this property |
They charge for breakfast.
0
Votes
Casey K
16 October 2016|
AnswerShow all 2 answers
Response from FJOJ | Reviewed this property |
You must ask before, but as there is plenty of space, it seems not so difficult to arrange it with them.
0
Votes
Room Tips
"For adults, I would not recommend the sofa bed."
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"Avoid rooms near the elevators"
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"Request a balcony room for a good view."
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"quiet and convenient"
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