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Courtyard by Marriott New Orleans Metairie

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2 Galleria Blvd., Metairie, LA 70001
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Traveller (53)
Dining (7)
Room & Suite (6)

About

#7 of 25 hotels in Metairie
Location
Cleanliness
Service
Value
Courtyard New Orleans Metairie invites you to enjoy the vibrant energy of New Orleans. Located near Louis Armstrong New Orleans International Airport and the nonstop revelry of New Orleans, our Metairie, LA, hotel provides easy access to explore iconic destinations such as the French Quarter, Mercedes-Benz Superdome and Tulane University. Fuel up for a day of sightseeing with breakfast and Starbucks® beverages at The Bistro or satisfy your cravings at our hotel restaurant with dinner and cocktails in the evening. When it's time to call it a night, relax in our contemporary hotel rooms and suites. With free Wi-Fi, spacious workstations and plush bedding, we give you everything you need to settle down. If business brings you to Metairie, host a meeting in hotel venues with AV equipment and on-site catering. Enhance your stay at Courtyard Metairie New Orleans.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Vending machine
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Hotel links
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Location

Full view
44Car recommended
Grade: 44 out of 100
20Restaurantswithin 1 km
0Attractionswithin 1 km
334Reviews7Q+A46Room tips
Traveller rating
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markfrommedina wrote a review Nov 2022
48 contributions27 helpful votes
Nice front desk folks. New lobby. Old room with a tub and musty shower curtain. Overpriced Bistro once again at a Courtyard *by Marriott*…the only Marriott brand except for the designer end hotels that does not have a decent breakfast for Platinum/Ambassador members. Spending $16 for a coffee, muffin, and yogurt is ridiculous. Courtyards are the worst Marriott brand. At least if you stay at an old Residence Inn or Fairfield Inn, you know you’ll get a free coffee for suffering through the old beds, small TVs, and stink. Here at the Courtyard, they trick you with a nice lobby, but the same old carpeted 90’s room and then double down on the pain by charging for a mediocre breakfast.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Obvi, if Marriott rewards member, my tip is stay somewhere else. If you’re not a Marriott member,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from christina quincy, Guest Services / Front Office at Courtyard by Marriott New Orleans Metairie
Responded 5 weeks ago
Thank you for choosing to stay at the Courtyard New Orleans Metairie and providing your honest feedback. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction are very important to us, and I am very sorry we were unable to meet your expectations. Your feedback will be used as we look to make improvements. If your travels take you our way again, I hope we get the pleasure of earning back your loyal in the Courtyard Metairie Hotel. Sincerely, Hotel Managment
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gpbvkb wrote a review Mar 2022
Dallas, Texas663 contributions177 helpful votes
Hotel's Favourite
Staff have been helpful and the front-desk guy, whose first name we share, apologize my room didn't have a king-size bed but two queen. Not an issue. They don't offer daily housekeeping unless requested. Had good nights of sleep and will look forward to returning.
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Date of stay: March 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: Room faced the front of the hotel - no issues.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TraceM49 wrote a review Oct 2022
Hollis, New Hampshire234 contributions110 helpful votes
Clean, friendly, close to Highway and New Orleans without being directly on a busy road. Glad we found this Courtyard and we plan to return. It isn’t a fancy place; but that isn’t what we wanted. Very friendly front desk staff, especially Lindsay R. who stood out as a welcoming presence after our delayed arrival and travel delays Gerri g to Nola.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Courtyard by Marriott New Orleans Metairie
Responded 14 Oct 2022
Dear TraceM49, Our gratitude for taking the time to review your stay with us. We are glad you had a great stay, and that our location worked well for your needs. It is also good to learn about the pleasant interactions you had with Lindsay and the service she provided to you. All of us at Courtyard New Orleans Metairie look forward to having you stay with us again. Best regards, Teyonda Hamilton | Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan A wrote a review Jun 2022
1 contribution
This hotel is near the airport and easy to get to but not directly on the freeway. The staff was very responsive when I had question about the TV and fixed a toilet problem promptly. A very reasonable alternative to the 2-night minimum $300/night hotels elsewhere. Uber pickup was easy to get to the French Quarter and Garden District.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathleen M wrote a review May 2022
2 contributions
The hotel as a whole was fine. We had issues with cleanliness...found blood stains on sheets ..and unfortunately didn't even notice them to the next morning. Went out that day and when i returned asked the front desk if they change sheets daily..realizing most places don't..she said no. I explained what we found on the sheets and asked for them to be changed..told them which bed had them..the other sheets were fine and didn't expect them to be changed also. Waited for some time near the lounge giving them time to address our issue. They also offer free breakfast which i accepted but knew we wouldn't use. When we went up to the room found they ONLY flipped the sheets..same stain at the bottom of the bed..won't be seeing us there again. Gave them a chance ..didn't make a big fuss. I guess the time it would take to change the sheets is worth more than a good cleanliness review. The pool was also closed and we were told to go next door and use that pool. They also need to improve their signage ..if you are in a car it's difficult to see a courtyard sign..when i mentioned it on check in ..was told the sign was above on the building but if your driving that's not where you are looking. My only good review was for the women serving food and cooking. .She was very informative, friendly and the star of the hotel.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joeldo wrote a review Apr 2022
Woodland Park, Colorado6 contributions3 helpful votes
Acknowledged my status at check-in. Was very tired after a day of traveling and opted to go to the "Bistro" rather than go out to dinner. Asked for a glass of white wine, was told they had none due to distributor issues since COVID-19. I settled on a nice glass of red wine for $15 and was served the wine in a plastic wine glass. When I requested a glass wine glass for my $15 glass of wine I was told that "the manager says we have to serve our wine in plastic glasses". Ordered the grain bowl with chicken for dinner, which had very little grain and was mostly kale and arugula and "pressed chicken". The room was fine but do not plan on dinner or drinks here. Did not see any restaurants nearby either.
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Date of stay: April 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ernest P wrote a review Feb 2022
Atlanta, Georgia40 contributions38 helpful votes
The staff at this hotel were very accomodating, courteous, and welcoming. My room was comfortable and clean. There was a problem with the plumbing in the bathroom. The tub/shower faucet would not cut off completely. There was a constant low running of water. The room had a small refridgerator by no microwave. There was one small microwave down the hall by the ice machine. The hotel did not provide any complimentary items at all. Waters, fruit, or breakfast items. Everything was sold and over-priced.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carolyn_and_John_B wrote a review Dec 2021
North Carolina451 contributions263 helpful votes
Marriott prides itself on its treatment of repeat, Elite customers. We are Platinum Elite with a multi-day stay, but no one acknowledged our status upon check-in. When we arrived we also discovered there was no hot water due to a boiler problem. No one told us this on check-in; we had to inquire after trying to take a shower. The hotel gave us Bonvoy points for compensation, but we had to ask; no one volunteered them to us. Even after the boiler was fixed, the hot water was never really hot. During our stay, the lobby smelled a little like sewage and they had opened doors and a blower going, so it made us wonder if there was some other problem with the infrastructure. We were provided with two tiny bars of soap in our room and had to ask for more. Only two of three elevators were working. Our bathtub had a dripping faucet and our TV had vertical lines on one side and probably needed attention. On a good note, the curtains certainly kept our room dark. We understand that Hurricane Ida may have affected the area and the current pandemic could be affecting staffing. This is also an older facility. However, we have come to expect a better effort from Marriott.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elleon24 wrote a review Aug 2021
Birmingham, Alabama4 contributions
From the moment you walk into the hotel, there is an odor that smacks you in the face. Initially, I thought it was a temporary issue but when I asked the front desk clerk about it, she responded that the smell has been around for a few weeks. It smelled like sewage. She did share that the sewage company claims it’s not their issue but instead a different issue. Either way, the odor was strong and offensive. I am checking out a fat early because of it. If you plan to stay here during the month of August 2021, call ahead to confirm the odor issue has been resolved.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert D wrote a review Aug 2021
Jackson, Mississippi14 contributions2 helpful votes
We have stayed at a lot of Marriott properties including Courtyard by Marriott's through the years. We have always found them to be clean and well managed. This hotel, however, was not clean. The room had a funny odor and the mattress on the bed did not have a mattress cover. The fitted sheet was directly on the mattress. Also, we were not given the option at check-in for maid service. We only found out the next day when out room was never cleaned that we had to let them know at check-in if we desired room service. We had to call for clean towels. Also, on one occasion, while coming and going, we noticed a very foul odor when we entered the elevator area. Other customers were also complaining about this. This was a BIG let down for sure. I feel like part of their problem is lack of help which was reflected in lack of cleanliness. Very sad overall.
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$147 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new orleans metairie hotel metairie, courtyard metairie, metairie marriott, metairie courtyard
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
153
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COURTYARD BY MARRIOTT NEW ORLEANS METAIRIE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott New Orleans Metairie
Which popular attractions are close to Courtyard by Marriott New Orleans Metairie?
Nearby attractions include Jefferson Orleans North (1.1 km) and 3RD BASE SPORTS BAR (1.1 km).
What are some of the property amenities at Courtyard by Marriott New Orleans Metairie?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott New Orleans Metairie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott New Orleans Metairie?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott New Orleans Metairie?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott New Orleans Metairie?
Conveniently located restaurants include Chef Ron's Gumbo Stop, Mark Twain's Pizza Landing, and Acme Oyster House.
Are there opportunities to exercise at Courtyard by Marriott New Orleans Metairie?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott New Orleans Metairie?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott New Orleans Metairie offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott New Orleans Metairie?
Many travellers enjoy visiting Longue Vue House and Gardens (3.4 km), Edgar Degas House Creole Impressionist Tour (7.7 km), and Pitot House (6.2 km).
Is Courtyard by Marriott New Orleans Metairie accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.