We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - New Orleans - Metairie

Traveller (30)
Room & Suite (20)
Dining (2)
  • Excellent23%
  • Very good32%
  • Average19%
  • Poor11%
  • Terrible15%
Travellers talk about
“own meals”(2 reviews)
“room was clean”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - New Orleans - Metairie
Special Offer: Save up to 10% TODAY!
Hotel deals
1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 123.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Metairie hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7b1b69d3d8f24b1d9e847a4bc5feb676", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93092,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44203072],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":4,"year":2018},"checkout":{"day":2,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":123,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7b1b69d3d8f24b1d9e847a4bc5feb676","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":126,"lowestMetaPrice":123,"additionalPartner":false,"highestMetaPriceDisplay":126,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":126,"lowestMetaPrice":123,"highestMetaPriceDisplay":126,"hotelName":"Extended Stay America - New Orleans - Metairie","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdiMWI2OWQzZDhmMjRiMWQ5ZTg0N2E0YmM1ZmViNjc2IiwiQUlLIjoiNGM3Y2U5Y2U4ZThmNDMyYThjY2Y4NDY0MjZiYzZlOTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/04/2018", "checkOut": "02/04/2018", "lowestPrice": "US$ 123", "hasDates": true, "hacComplete": false, "contentIdMappings": {"44203072":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (104)
There are newer reviews for Extended Stay America - New Orleans - Metairie
See the most recent reviews
Filter reviews
102 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviewsown mealsroom was cleancooking utensilshot waterfree parkinghome away from homesafe areahotel staffdowntown nolafrench quarterwould stay here againgreat place to stayenjoyed my staystaff was friendlybridgetesarouses
Updating list...
11 - 15 of 102 reviews
Reviewed 10 September 2017 via mobile

I want to complaint about the worst customer service that I have ever received... The name of the employee is Billy Mcfadden and he is believe it or not the general manager of the hotel. After a 20 hours drive from Miami to New Orleans...More

Thank Miguel H
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 11 September 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 5 September 2017

The Manager a male was the rudest person I have ever encountered in my 40 years plus of professional travel. I would fire him at the drop of a dime before I allowed him to ruin my business. I am a retired Travel Manager and...More

Thank gogo_blondee04
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 8 September 2017

We are extremely sorry for the issues you encountered which led to a disappointing stay. To be exceptional in customer service comes first on our priority list, but we sincerely apologize this was not your experience. Your feedback is of utmost value, and we will...More

Reviewed 19 August 2017

Billy - GM, Amber, Angela, Bridget, Pam and John are a remarkable team who are connected and committed to providing excellent customer service. I was treated me more like family and less like a guest.More

Thank synceremaria
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 20 August 2017

Thank you so much for this awesome review of Extended Stay America. Making you happy makes us happy! We are glad that everything went so well during your stay and that our staff made for a memorable experience. I will your wonderful compliments with my...More

Reviewed 10 July 2017

BED BUGS! I thought bed bugs could not be seen with the naked eye. I was wrong. I saw them in my bed. Once you walk in the place looks decent for the $67 fee. I took a nap on my bad with the lights...More

Review collected in partnership with Extended Stay
Thank U1791NHjustinl
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 12 July 2017

Thank you for being our guest and for kindly taking the time to share your feedback. We hope you will accept our apologies for your disappointing experience and for falling short of your expectations. We are proactive with ensuring guest comfort and take immediate action...More

Reviewed 7 July 2017

If you don't want to be in downtown this hotel is very good option. Room was very clean and spacious and the hotel itself wasn't that far from the downtown...maybe some 15 minutes drive and I caught peak hour..so not bad at all. I mean,...More

Thank Marija Z
Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 8 July 2017

Marija, it was a pleasure to have you as our guest at Extended Stay America - New Orleans – Metairie and we are delighted you were able to bring your 4-legged family member, too. We love taking care of our guests, and we are happy...More

View more reviews
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$ 90 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$ 90 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (30)
Room & Suite (20)
Dining (2)
Questions & Answers
Ask a question
Kadin M
29 June 2017|
AnswerShow all 2 answers
Response from Howard S | Reviewed this property |
I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
Room Tips
"Quieter on the faside in front of the lift door opening (to back?)"
Read review
"drug, danger, dirty, rude, unprofessional"
Read review
"friendly staff, clean room, grab and go breakfast, location, kitchen, housekeeping"
Read review
"Quiet, nice, spacious room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing