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Me and my family stayed here because it was near Ochsner Medical Center, where my father was having surgery. Although this was not a Holiday Inn Express it was kind of setup like one, except you had to pay $10 for the continental breakfast. The...More
We were coming in for a funeral at the last minute with a elderly lady. They took care of everything from her wheel chair to my coffee!!! Really they brought me coffee because I couldn't come down to the restaurant and leave her alone! Long...More
Response from James M, Manager at Holiday Inn Metairie New Orleans AirportResponded 2 May 2017
Thank you so much for taking time to provide us with your feedback! We strive to provide outstanding service . I am glad we were able to make your visit with us a great one to remember!
The hotel is an older hotel but you can see that they are making upgrades. The hotel is clean and the rooms are small and tight but clean and up to date. The employees are very nice and the bar/restaurant has good food. There is...More
Response from James M, Manager at Holiday Inn Metairie New Orleans AirportResponded 3 weeks ago
Thank you for recognizing the many upgrades that we are making to the hotel -- it really means a lot to our staff as a whole. We take pride in knowing that our property fulfilled your "away from home" needs, and we hope to have...More
This hotel has the potential to be very good. Just the small things got in my way. My Keurig coffeemaker didn't work. They brought a new one the next day. I asked for a second luggage holder two times. Finally it was brought to the...More
Thank Joan E
Response from James M, Director of Sales at Holiday Inn Metairie New Orleans AirportResponded 17 July 2017
We really appreciate your honest feedback! We will share your comments with our team so we can work on making your next stay with us a great one!
First, let me say that the staff at this property was as good as any 5 star hotel that I've stayed. However, the hotel is dated and needs a complete renovation. The room was small, the carpets were stained, and the hotel smelled like incense....More
Thank Diane I
Response from James M, Director of Sales at Holiday Inn Metairie New Orleans AirportResponded 14 July 2017
Thank you very much for your feedback! We will share your feedback with our team and handle accordingly. Within the last 3 months we have replaced all carpet in all rooms and halls. We also have new 50 inch LED TV's in all...More
US$ 90 - US$ 174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Metairie
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Metairie New Orleans Airport Hotel Metairie