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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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200 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn New Orleans Metairie
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Showing 196: English reviews
Reviewed 1 August 2016 via mobile

I stayed at this hotel with my daughter and her friends for her 18th birthday. Despite the fact that this hotel was going through a total renovation, the accommodations were excellent. The Assistant General Manager was one of the most gracious people I had ever met. Everything was so clean, and comfortable. It felt as though we were in an...

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Helpful?
1Thank Rhonda J
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for selecting our hotel to stay at for your daughter 18th birthday. I am happy to hear that our transformation did not get in the way of your stay. It would be our pleasure to host you and your family in the near future. Tell your daughter the staff at Residence Inn wish her a "Happy...

Reviewed 27 July 2016

The Hotel was Fabulous... But the way we were greeted upon check in, Ms Pat Simms was the absolute best. Not only did she accommodate us, she made us Floridians feel like we were family. I would definitely recommend this hotel to anyone traveling to New Orleans and looking for some good a good nights rest and some good ol'...

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Helpful?
Thank Sherri W
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that Ms. Pat made you and your family feel like family. I will share your comments with Ms. Pat.....way to go! At Residence Inn we strive with a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Sterlington
Reviewed 26 July 2016

This was an exceptionally nice place to stay with good parking that is handicap accessible. Hotel staff is very friendly and helpful, with smiles on their faces! Breakfast was good with a big variety of everything, very clean, the weekly social hour was a very nice touch to our stay with free food and drinks, and even candy and popcorn...

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Helpful?
Thank Joyce H
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time out of your busy schedule to let everyone know that the Metairie Residence Inn is a very nice place to stay. We are very happy that we met your expectation. We hope to see you and your family in the near future. Thanks for staying with us.

Reviewed 19 July 2016

I had reserved a two bedroom suite, but when I arrived, they said they dod not have one. They did offer two studios, but we decided to take a one bedroom suite instead. The sofa bed in this room was very uncomfortable, the springs stuck out and it was almost impossible to sleep. They did provide a rollaway which was...

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Helpful?
Thank Silvia T
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the Two bedroom not being available at the time. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

Baltimore, Maryland
Reviewed 19 July 2016

Service: Check in was great and the staff was friendly and helpful throughout my stay. Area: The area is not so great because it is located on the back side off of Causeway Boulevard. When I say not so great I do NOT mean from a safety standpoint. I mean that from a walking proximity to much. Tons of restaurant...

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Helpful?
Thank TheQueGuy
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your comments about the Residence Inn Metairie. We are glad you enjoyed your stay and hope to see you again when you are back in the Metairie Area.

Mobile, Alabama
Reviewed 6 July 2016

We have been staying at this location for a few years...This time, we were celebrating our 17th year anniversary. The staff...from housekeeping to checkin....Superb...Everyone is polite and courteous. I love the fact I can "attempt" to speak to some of the staff in Spanish...they appreciate an honest try. Whatever you need is never a bother. The breakfast was always plentiful,...

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Helpful?
Thank romancegirl
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Derry, New Hampshire
Reviewed 29 June 2016

This Renaissance Inn lives up to the Marriott standard! Very nice and upgraded rooms, comfortable beds, nicely appointed kitchettes and well maintained landscaping. Exercise room was well equipped and the pool was great!

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Thank dmg3521
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Residence Inn New Orleans Metairie and we hope you choose to stay with us again whenever your travel needs bring you back to Metairie.

Seattle, Washington
Reviewed 28 June 2016

I had a major issue and the hotel staff did absolutely everything they could to correct the problem. Perfect stays in some ways don't give you the measure of a place, it's the ones where things go wrong that really tell you about them. This place really impressed with how concerned they all were about doing what they could to...

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Helpful?
Thank seastef
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie.

Reviewed 22 June 2016 via mobile

This was a nice hotel. We stayed here for two nights and we enjoyed our stay. Checking in was a breeze. The bed was comfortable and the room was clean. We will definitely stay at this hotel again if we visit New Orleans.

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Thank Maya C
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Metairie and we hope you...

Charlotte, North Carolina
Reviewed 20 June 2016

Overall, our stay was a pleasant experience. The reason for three stars was our linen was not changed, (we stayed seven days), and linen should be changed every three days. When I mentioned it to the front desk, he did not provide a response other than clarifying the day of linen change. In addition, the kitchen counter was not clean....

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Helpful?
Thank tjohns08
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank for staying with us and taking the time out of your busy schedule to let us know about your stay. We had some missed opportunities during your stay and for that I do apologize. I shared and addressed your comments with our Housekeeping team. I am glad we met your expectation with our full continental breakfast and evening mix....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: 3 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: ₹ 9,705 - ₹ 17,524 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room works well.”
 of 5 bubbles Lovetogo55, 30 Nov 2016 | Read review
“Try to get the first floor...easy access.”
 of 5 bubbles gigistro, 2 Nov 2016 | Read review
“Ask Camille”
 of 5 bubbles ready314, 16 Oct 2016 | Read review
“They all looked good to me.”
 of 5 bubbles Ka6otm, 1 Oct 2016 | Read review
“All the rooms I'm sure were comfortable”
 of 5 bubbles 422sherriw, 27 Jul 2016 | Read review
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