We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn by Marriott New Orleans Metairie

Save
Share
Three Galleria Boulevard, Metairie, LA 70001
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Expedia.com
$1,027
View deal
Travelocity
$1,027
View deal
Trip.com
$813
View deal
Free cancellation until 01/12/22
Residence Inn$842
Hotels.com$1,027
Priceline$873
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (105)
Room & Suite (56)
Dining (6)

About

#5 of 25 hotels in Metairie
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Residence Inn by Marriott New Orleans Metairie provides a respite for relaxing extended stays in Louisiana. Our Metairie, LA hotel provides fully-equipped kitchens and separate living rooms for a relaxing apartment-style getaway to help you get ready to explore premier local attractions, including Audubon Zoo and Park, Lakeside Shopping Center and Mercedes-Benz Superdome. Stop by The Residence Inn Mix™ on select evenings for complimentary refreshments and relax with the family at our outdoor patio with barbecue grills. After immersing yourself in the vibrant New Orleans cityscape, refresh in the sparkling waters of our hotel pool, energize in our fitness center and enjoy a game of basketball at our Sport Court®. Whether you're visiting Louisiana for a corporate trip or family getaway, Residence Inn New Orleans Metairie has everything you need, exactly where you need it.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Salon
Baggage storage
Convenience store
Newspaper
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
43Car recommended
Grade: 43 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
338Reviews7Q+A70Room tips
Traveller rating
  • 179
  • 104
  • 30
  • 17
  • 8
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Nola B wrote a review Sep 2022
1 contribution
****Please read. I am a little late so please forgive me if you get to read this! To the team at Residence Inn New Orleans Metairie OMG, you by far exceeded our expectation. We travel roughly 2-3 times a month, 11 months out of the year for leisure, business or youth sports with various of hotel brands. When we booked this room we were using up some accumulated points and wanted an extended stay option for more space & comfort. From check-in to check-out the staff were extremely friendly, helpful and implemented lagniappe in true NOLA fashion. My boys recently mentioned how much they enjoyed the visit and would love to visit again. One also asked if I remembered to complete the survey. Sadly we are so quickly to submit bad reviews or concerns forgetting to send compliments. So to end my rambling I'll go ahead and list each team members name that offered a service to us during our stay. Hope to see you soon. Thank you Thank you Thank you to: J****t C***s G******e Y*****a C******y D******a E****a
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Team Marriott, Agency / Consultant at Residence Inn by Marriott New Orleans Metairie
Responded 22 Sep 2022
Dear nolab112, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you all enjoyed your stay and the excellent service provided by our staff. Your compliments will be shared with our team for doing such a great job. All of us look forward to welcoming you again at Residence Inn New Orleans Metairie. Martha Bullock | Assistant General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan F wrote a review Jul 2022
Wesley Chapel, Florida20 contributions30 helpful votes
Hotel's Favourite
Have stayed here a number of times during the year, the last time, June 2022. Comfortable stay, one exception which will be noted below. They served breakfast every morning. They said during COVID, that the hotel was required for housecleaning service every 3 days. They only served the room one during the stay which was 13 days. Would prefer a safe in the room which was not available in this hotel. There were supposed to be hours to use the pool which were not enforced as there were nights where guests were using the swimming pool and the basketball court in the middle of the night. I was assigned Room 121 for a previous stay last year. AVOID THAT ROOM, a very noisy room. The wall of the bedroom and bed in that room is located against the pool equipment which runs 24 hours and is very loud, reverberating in that room. For that stay, I was told it was an upgraded room and if I had the choice between keeping my reserved room or being upgraded to that room, I would have chosen not to be upgraded. At that time, I had trouble changing rooms. Does the pool equipment have to run 24 hours? This hotel does not have separate receptacles for recycling.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
LAWRENCE B wrote a review Sep 2022
1 contribution
+1
At only about 8 miles from MSY Airport, this property is situated in a central location next to the I-10 interstate. Looking for a Costco to get gas or stock your kitchen with food, that's a 10 minute drive east from the hotel and the freeway puts you off right at the Costco entrance. Across the street from Costco is Xavier University and one more exit puts you off at the Superdome and Smoothie King Center (if you're into sports). Meanwhile, back near the hotel is Veterans Blvd. Looking for chain restaurants and bookstores like The Cheesecake Factory and Barnes & Noble? Not only can you find familiar places from home, but you can also find hidden gems like Parran's Po-Boys of Metairie. The Gatehouse is welcoming and boasts renovations with expansive seating for breakfast and booths to sit and plan your sightseeing adventure. While it's humid outside, the in room AC unit quickly takes the edge off. The in-room kitchen is supplied with dishes, coffee maker, microwave, full size refrigerator and cookware. I prefer to do dishes by hand but for those that do not, yes, you have a dishwasher. Not sure if all the rooms are the same, but this particular room has a renovated bathroom with no tub / shower and curtain. This means it has a new walk in shower with square footage for 4 people. If you are not a shower curtain type of person, then you'll appreciate the 1/4" thick glass doors on barn door rollers. A stylish wall to wall drain compliments the shower pan. Shower fixtures include a Moen shower valve with a chrome finish and lever handle that makes it easy to adjust the water. This style gives contemporary industrial design a softer point of view. The shower head is three-function full spray; concentrated rinse; and massage which adds variety to this updated shower. Shampoo and conditioner are provided in the 12fl oz bottles by 39 Degrees North. Customer service has been great from the front desk to the Food & Beverage (breakfast) Staff to the Housekeeping. Parking is free and there is plenty of it.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Pool view beats the parking lot view.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Team Marriott, Agency / Consultant at Residence Inn by Marriott New Orleans Metairie
Responded 3 Sep 2022
Dear 569lawrenceb Thank you for the delightful feedback! Providing the best hotel experience begins with outstanding service. It is always our pleasure to assist our guests in whatever way we can, and we appreciate you recognizing our efforts. It is also wonderful to hear that you liked our great location, nearby many popular attractions, our spacious and comfortable rooms, equipped with everything you need to feel right at home. Thank you for choosing Residence Inn New Orleans Metairie, and we look forward to seeing you again soon. Martha Bullock | Assistant General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TrailTrekker15 wrote a review Aug 2022
Tallahassee, Florida3838 contributions610 helpful votes
We stayed for a total of 3 nights at the Residence Inn in Metairie on a recent trip to the New Orleans area. The room was nice and comfortable in our 2 bed 2 bath suite. It met our needs well. The hotel is a bit dated but it was clean inside the room. The parking area was trashed and constantly smelled of smoke. The area felt very unsafe at night. The mall is nearby which was a plus. Overall the hotel did the job despite the rough feel of the area.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Team Marriott, Agency / Consultant at Residence Inn by Marriott New Orleans Metairie
Responded 7 Aug 2022
Dear TrailTrekker15, Thank you for taking the time to share your comments. We are glad you had a pleasant stay overall and liked our refreshing and comfortable accommodations. However, we regret not meeting your expectations with the parking facilities and condition of the hotel. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We appreciate your feedback, and we hope you will consider us again the next time you are in the area. Martha Bullock | Assistant General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
STraveler2 wrote a review May 2022
New York452 contributions170 helpful votes
Car needed but good, very quiet location. Studio has a couch and small kitchen. Basically clean. Laundry room on each floor. Breakfast was included and adequate. Staff was nice. Good for a short stay. Pool and outside sitting (or eating) area. So much quieter than other hotels in Metairie or New Orleans. And a short drive to the airport. We would stay there again.
Read more
Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: 2nd or 3rd floors but all rooms are quiet
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
MMPJMH wrote a review Feb 2022
Daytona Beach, Florida593 contributions279 helpful votes
A really well-run RI — from the Fitness Room with free weights, towels, machines and a water-dispenser… to the immaculate grounds and tidy hallways… to the Breakfast at 6 a.m. weekdays that is served to you by a charming hostess from whom you also order (hot and cold items, yogurts, 2% little milk cartons, bagels) and self-serve coffee just after 5 a.m. We had the spacious 2-Bedroom (1 King, 1 Queen)/2-Bath (1 tub, 1 shower) with windows that open for a breeze. But be sure to ask which side to roll your luggage carts to, as there are 2 different buildings with elevators — but they don’t connect. Plenty of parking and you are only a short drive to downtown New Orleans. A wonderful stay, thanks again GM Michael for treating us like Marriott Bonvoy VIPs.
Read more
Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Jean F wrote a review Jan 2022
Palm Coast, Florida United States6 contributions6 helpful votes
The room was dirty and the management was rude and condescending. I liked the floor plan of the room but the staff was not interested in customer service, including changing the sheets and cleaning the room.
Read more
Date of stay: January 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Inspect the room before you move in
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
SheepdogInstructor wrote a review Nov 2021
Grand Cayman108 contributions50 helpful votes
Friendly staff. Check in and out was a breeze. Breakfast was hot and cold with great options. Room were large- 2 separate rooms with common area and full kitchen. TV's were large and great when relaxing at night. The drainage for the toilet, shower and sink was very slow. It appeared underneath the toilet seat was never cleaned. Nasty. I exited different exterior doors at different time of the day and night. Only found one that locked. The hotel was packed with AT&T trucks and vans which made it hard to find a parking space. I understand they were there repairing the communication lines after the hurricane. If I were to revisit the area I would stay here again.
Read more
Date of stay: November 2021Trip type: Travelled on business
Room Tip: Parking at night was a nightmare. The basketball slamming on the backboard one night was annoying.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Shalet V wrote a review Aug 2021
Florida143 contributions80 helpful votes
I stayed here mainly since I wanted to stay out of the city. It's less than 15 minutes from the city and conveniently located close to the interstate road. It's a bit confusing to find the rooms if you receive mobile keys since you don't know which building has your room. Rooms are nice and clean with all the amenities you need. Bathrooms look a bit dated, but not a big deal. Lady at the breakfast counter was super nice and friendly and she made us feel right at home. At the same time, one of the ladies at the reception wasn't that nice. Overall, we had a nice stay.
Read more
Date of stay: August 2021
Value
Location
Service
Room Tip: If you receive mobile key, check with the hotel which building it is.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Roger S wrote a review Aug 2021
Nashua, New Hampshire253 contributions153 helpful votes
This is a very nice place to stay in Metairie. We stayed here 4 nights and it went smoothly. Rooms are roomy and clean, the shower and the bed was nice, staff was friendly and good, and the breakfast that was included was good all around. There was also plenty of free parking. There is a small outdoor pool but we didn’t use it. The location is good, close to all businesses in Metairie and maybe a 15 minute drive to Nee Orleans. The hotel is set back a little so it’s quiet. You can also go behind the hotel for a nice walk or run in a nice residential neighborhood.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$204 - $303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn new orleans metairie hotel metairie, residence inn metairie, metairie residence inn
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

RESIDENCE INN BY MARRIOTT NEW ORLEANS METAIRIE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott New Orleans Metairie
Which popular attractions are close to Residence Inn by Marriott New Orleans Metairie?
Nearby attractions include Serenity Day Spa and Gifts (1.1 km), Two Sprouts (1.2 km), and 3RD BASE SPORTS BAR (1.0 km).
What are some of the property amenities at Residence Inn by Marriott New Orleans Metairie?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott New Orleans Metairie?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott New Orleans Metairie?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Residence Inn by Marriott New Orleans Metairie?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott New Orleans Metairie?
Conveniently located restaurants include Chef Ron's Gumbo Stop, Mark Twain's Pizza Landing, and Acme Oyster House.
Are there opportunities to exercise at Residence Inn by Marriott New Orleans Metairie?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott New Orleans Metairie?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott New Orleans Metairie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residence Inn by Marriott New Orleans Metairie?
Many travellers enjoy visiting Longue Vue House and Gardens (3.3 km), Edgar Degas House Creole Impressionist Tour (7.7 km), and Pitot House (6.1 km).
Is Residence Inn by Marriott New Orleans Metairie accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.