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BEST WESTERN PLUS Landmark Hotel & Suites

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BEST WESTERN PLUS Landmark Hotel & Suites
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324 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Landmark Hotel & Suites
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Showing 320: English reviews
metairie, United States
Reviewed 7 February 2017

Need usb accessible, better internet needed and bathroom needed a renovation, we didn't enjoy our tub.. it was so slippery and the shower is terrible.. I think it need to be renovated. However we LOVE the bed.. it was so comfortable and easy to sleep on! Other than that.. the room was roomy and wonderful.

Review collected in partnership with Best Western
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Helpful?
Thank jadeb674
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you for your suggestions! We plan on renovating our property very soon and will look into having more USB ports in our new accommodations. Thank you for choosing to stay at The Landmark and we sincerely hope to have you back in the future. Best Regards, Teresa Munoz - Revenue Manager

Reviewed 6 February 2017

We stayed in a suite at the Best Western Plus Landmark Hotel. It was a really big room. It had a kitchen area with a sitting room. The bedroom had two full/queen beds that faced each other. Fun layout and kids loved it. Updated and clean rooms.

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Helpful?
Thank hcallais
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you for such a wonderful review. We are happy to hear that you and your family were comfortable in your suite and hope we will have you back for many getaways to come. Best, Teresa Munoz - Revenue Manager

Denham Springs, Louisiana
Reviewed 6 February 2017

Great to see old friends and meet new friends and the bartender was great the food was good but limited selection. The service was great kept table empty after and after plates and drinks and work very hard

Review collected in partnership with Best Western
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Helpful?
Thank jimmys877
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Sir, Thank you for your review! We are glad you enjoyed your time at the Krewe's annual ball. We will keep your comments in mind while preparing for next year's soiree and will mention your sentiment to the person in charge of planning the catering aspect of the party. Thank you so much for letting us know your thoughts...

New Orleans, United States
Reviewed 6 February 2017

I stayed here to get ready for my wedding & everything was perfect. The rooms were large and if we needed anything, all we had to do was pick up the phone and we got what we asked for. The hotel is in a great area and was a great choice for our out of town guests.

Review collected in partnership with Best Western
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Helpful?
Thank A8885IEsarahw
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Miss., Thank you for your kind review. We are thrilled to hear that you were comfortable while preparing for your special day. We hope to host you for many anniversaries to come and congratulations on your marriage! Best Wishes, Teresa Munoz - Revenue Manager

Mount Hermon, Louisiana
Reviewed 25 January 2017

I had to have my son at the hospital early the next morning an we had a great time that night because of the location of the hotel. And we didn't have to leave early!! My son loves that hotel I love the breakfast bar and the lounge!😋

Review collected in partnership with Best Western
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Helpful?
Thank 335jerryt
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Sir, Thank you so much for your review! We are so happy to hear you all were able to enjoy your stay before making a trip to the hospital. Please let me know whenever you return to the area so we can be sure to get you a great rate! You can reach me at 504-526-4589. Thank you so...

Reviewed 24 January 2017 via mobile

I was excited to visit this hotel, as the photos were very nice. When we arrived, the hotel was very nice. Everything else was a disappointment. I called in advance to ensure they had secure parking. I told the employee that we were stopping through with a truck and a trailer with a very expensive ATV and wanted to know...

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Helpful?
Thank Liz L
Management response:

Dear Liz L, On behalf of our entire staff I would like to apologize for the miscommunication. Our team strives for the highest levels of customer satisfaction and I would appreciate the chance to exceed your expectations. If you would like to discuss your experience or if you come back to the area please call my direct line at 504-526-4583...

Metairie, Louisiana
Reviewed 20 January 2017

This by far has to be the best place to spend your home away time. They are so courteous and very helpful. The rooms are very nice. The hotel dinning is the best I've ..had in this area. Lovely place.

Review collected in partnership with Best Western
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Helpful?
Thank justinbE1436LJ
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello, Thank you so much for this wonderful review! We are thrilled to hear that you so thoroughly enjoyed our property and look forward to having you back soon. Best Wishes, Teresa Munoz - Revenue Manager

Montgomery, Alabama
Reviewed 18 January 2017

It has been over a year since we stayed in this hotel, but another trip to New Orleans found us here again. We no longer take a room in the Annex, which is dingy and in sad need of a rehab. But the Tower is still new and its suites are very comfortable, but they come at a price. Our...

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Helpful?
Thank Talu2008
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you for taking the time to make us aware of your experience. I would like to apologize for the issue regarding housekeeping. I will be sure to work with our housekeeping staff to figure out why this occurrence has now happened twice. I will also bring your comments to the attention of our Facilities Maintenance Manager so...

Mississippi
Reviewed 17 January 2017

Great services and very nice staff. Rooms very comfort. I will be back again. Good parking area, good shopping area. Great front desk custom service and hotel lobby is beautiful. My family really did enjoyed the stay,

Review collected in partnership with Best Western
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Helpful?
Thank virginiaj303
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Ma'am, Thank you for your feedback! We are so pleased to hear that you and your family enjoyed our property and sincerely hope you will return in the future! Best, Teresa Munoz - Revenue Manager

Mphs
Reviewed 11 January 2017

I was greeted with friendly smiles and both of the desk clerks were very helpful. The only thing I don't like is breakfast is not included. I think after you've moved to gold or higher it should automatically come with check in, if this was so I would stay every time we came to town instead of going other places.

Review collected in partnership with Best Western
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Helpful?
Thank 292rc
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you for taking the time to provide us with feedback regarding your recent stay! We understand your concerns in regard to our breakfast and are working on ways to implement a complimentary breakfast. I sincerely regret that this would prevent you from making our property of choice and hope there is something I can do to change...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Landmark Hotel & Suites

Address: 2601 Severn Ave, Metairie, LA 70002-5934
Region: United States > Louisiana > Metairie
Price Range: ₹ 7,449 - ₹ 13,797 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Landmark Hotel & Suites 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Best Western New Orleans
Metairie Best Western
Best Western Metairie
Hotel Style:
#2 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Landmark Hotel & Suites staff and other travellers.
9 questions
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Houston, Texas
24 days ago
Baton Rouge, Louisiana
3 months ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Landmark Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Return fairly early in the evening if you want a spot in the parking garage.”
Crossbarcats, 17 Apr 2017 | Read review
“The rooms in the Tower are very, very nice. Room 1403 is handicapped accessible.”
Cajuncass, 2 Apr 2017 | Read review
“Suites are worth the extra charge.”
hcallais, 6 Feb 2017 | Read review
“Stay in the Tower”
Talu2008, 17 Jan 2017 | Read review
“8th Floor was wonderful”
revia6, 13 Dec 2016 | Read review
5 of 5