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BEST WESTERN PLUS Landmark Hotel & Suites

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BEST WESTERN PLUS Landmark Hotel & Suites
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324 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Reviewed 5 days ago NEW

I stayed at the Best Western in Metairie, Louisiana . We were traveling with my daughters cheer team. Unfortunately, I encountered something completely grotesque during my recent visit. After taking a shower and grabbing a towel I found something disturbing on it. See picture.

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2Thank TMilWil
Charlotte
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016

My company made these reservations for me. To be honest was not initially looking forward to staying in this Best Western. It is not in the most convenient location for my work which is across the river. There are 4 reasons why this hotel is rated so high. The staff there is extremely impressive. Have not had one interaction with...

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1Thank James B
About Hotel's Favourite Review
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello James, I would like to take you for the time you took to recognize our staff! We are truly fortunate to have such amazing people taking care of our guests and we are so pleased you felt well taken care of. We understand that our location was not convenient for your work location but are happy to know you've...

Odessa, FL
Reviewed 6 days ago NEW

We chose to stay in Metairie for the French Quarter Jazz Festival. It s only about a 10 minute drive down to the French Quarter. The hotel was very nice and clean. The girls at the check-in desk were very pleasant and helpful. However, we get to our first room and the remote and tv are not working. We called...

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Thank Crossbarcats
Odessa, FL
Reviewed 6 days ago NEW

We enjoyed our stay, the front desk staff was very friendly and helpful. The hotel is nearby to restaurants, grocery and shopping. Our only complaint was the terrible maid service we received (no towels 2 of our 4 nights) and the cable at the hotel is vary minimal. Overall, would stay again, was well worth the price.

Review collected in partnership with Best Western
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Thank Crossbarcats
Reviewed 6 days ago NEW

Asia, at the front desk, was awesome! She knew her job well and found the lowest rate possible. They were busy that night, but she offered me a very reasonable rate as a walk in. Only complaint was the lady in the lounge who would not loan me a bottle opener to use in the room. Instead, expected us to...

Review collected in partnership with Best Western
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Thank Cheryl L
Vacaville, California
Reviewed 1 week ago

The bed skirt was stained the chair was stained. The carpet was stained. I was charged a pet fee but not even my dog could have done this damage. I complained to the front desk. We were moved to another room just as bad. Hole in the bathroom wall, mold and the neighbors were conducting business? We had to stay...

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Thank Brenda K
Reviewed 1 week ago

Excellent hotel in a good location and with very nicely appointed rooms. The bed sheets are not comfortable, Breakfast, tough well presented, it is actually unremarkable. Value offered for the cost is average.

Review collected in partnership with Best Western
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Thank 427kittya
Natchez, Mississippi, United States
Reviewed 1 week ago

had a great stay while in new Orleans for school room where clean staff was very accomindating with all my needs the breakfast buffet was very good & very good parking was very good & easy to access would recommend

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Thank Prestonclark
Buda, Texas
Reviewed 1 week ago

We stayed here for two nights while attending my daughter's cheer competition at the New Orleans Convention Center. We chose this hotel because they were able to offer us a block of rooms (for the team) at a reasonable rate, the easy distance from the New Orleans Convention Center (about 15 minutes) and the great reviews from other Trip Advisor...

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Thank Erin H
Atlanta, Georgia
Reviewed 2 weeks ago

This hotel was surprisingly awesome. The staff, decor, location and price were all great! Will definitely be staying here again. I was especially pleased with the room's decor and overall layout. The Best Western remodel definitely an upgrade!

Review collected in partnership with Best Western
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Thank 12kelving

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Landmark Hotel & Suites

Address: 2601 Severn Ave, Metairie, LA 70002-5934
Region: United States > Louisiana > Metairie
Price Range: ₹ 7,515 - ₹ 13,929 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Landmark Hotel & Suites 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Best Western, Travelocity, Priceline, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Landmark Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western New Orleans
Metairie Best Western
Best Western Metairie
Hotel Style:
#2 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Landmark Hotel & Suites staff and other travellers.
9 questions
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Houston, Texas
23 days ago
Baton Rouge, Louisiana
3 months ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Landmark Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Return fairly early in the evening if you want a spot in the parking garage.”
Crossbarcats, 17 Apr 2017 | Read review
“The rooms in the Tower are very, very nice. Room 1403 is handicapped accessible.”
Cajuncass, 2 Apr 2017 | Read review
“Suites are worth the extra charge.”
hcallais, 6 Feb 2017 | Read review
“Stay in the Tower”
Talu2008, 17 Jan 2017 | Read review
“8th Floor was wonderful”
revia6, 13 Dec 2016 | Read review
5 of 5