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Hampton Inn Metairie

605 reviews
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Traveller (31)
Room & Suite (23)
Dining (4)
Overview
  • Excellent43%
  • Very good29%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“new orleans”(143 reviews)
“parking garage”(27 reviews)
“french quarter”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Metairie
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)Write a Review
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All reviewsnew orleansparking garagefrench quarterlakeside mallfree shuttlegreat staycauseway blvdroom was cleaneasy accessacme oyster houseshuttle servicebusiness tripstaff was friendlycomplimentary breakfastwould stay here againairport shuttleconvenient location
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1 - 5 of 597 reviews
Reviewed 2 weeks ago via mobile

Having been a Hilton Diamond for 20+ years, I have stayed at hundreds of Hampton Inns and hotels all over the world. A few points.....the hotel is not in a bad area at all. The parking garage is not dark and unsafe. The property is...More

Thank David_2013834
Response from Chris B, General Manager at Hampton Inn MetairieResponded 2 weeks ago

Thank you so much for your positive and honest feedback. We truly appreciate your comments and glad to hear you have enjoyed your stays with us. As always we wish you safe travels in hopes of your return to the New Orleans area. All the...More

Hotel's Favourite
Reviewed 18 November 2017

We stayed here for 6 nights on our driving trip and wanted to see New Orleans. Chelsea May and her front end staff are all awesome and very Helpful. Made our stay very enjoyable. The hotel offers a great hot breakfast. There was something different...More

1  Thank Marlene B
Reviewed 2 weeks ago

Very dark parking garage with warehouses right across the street. I didn't feel safe at all walking from car to entrance. No premium wifi for Diamond members unless you purchase it and horrible location.

Review collected in partnership with Hampton
Thank V4739UMjoea
Response from Chris B, General Manager at Hampton Inn MetairieResponded 2 weeks ago

We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback though and will work to improve our services. All the best, Chris Bonfanti General Manager

Reviewed 4 weeks ago

...but this property is in horrible condition in a part of town that isn't nice at all. The smell of stale smoke permeates the air, made worse by cleaning products that try to cover it up. The room was dingy, the one desk chair with...More

Review collected in partnership with Hampton
Thank lynf190
Response from Chris B, General Manager at Hampton Inn MetairieResponded 4 weeks ago

We apologize for any inconvenience you may have experienced during your recent stay. We are scheduled to begin our full property renovation any day now and would love an opportunity to welcome you back once completed. We appreciate your feedback and hope you have a...More

Reviewed 15 January 2018

The staff at this Hampton Inn is friendly and helpful. Always a plus for a hotel especially one in this price range that is catering to families and business travelers. The location is very convenient in the sense that you are about 1/4 mile from...More

Thank JonBr2014
Response from Chris B, General Manager at Hampton Inn MetairieResponded 16 January 2018

Thank you so much for the positive feedback! We apologize about the traffic but hope that one issue will not deter you from staying with us in the future, and we wish you safe travels in hopes of your return to the New Orleans area...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Airport Transportation
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 138 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 138 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (31)
Room & Suite (23)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Coach_Dizzy
15 September 2016|
Answer
Response from chrisdeann | Reviewed this property |
I'm not sure about the Monday reception but as for getting to the hotel from the port.. they did not offer the service when I was there in April... but I have taken the NCL cruise out of New Orleans twice (loved it!) My... More
0
Votes
Missy C
23 August 2016|
Answer
Response from chrisdeann | Reviewed this property |
We stayed there the night before our cruise as well. The hotel shuttle picked us up at the airport and the front desk arranged for taxi to take us to the port the next day. The hotel has a parking ramp but I didn't know if... More
0
Votes
shirley44
17 August 2015|
AnswerShow all 4 answers
Response from Thomas L | Property representative |
Our shuttle picks up on demand from the airport, and from the hotel to the airport every hour at the top of the hour. We also drop off and pick up as available to sites within a 3 mile radius of the hotel. clarification... More
1
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12
Room Tips
"Free Airport Shuttle"
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"do not accept a room on the highway side"
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"Get a room away from the interstate"
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"Odd number rooms up high - 511 otherwise you face a wall and the highway"
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