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Paragon Casino Resort

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Paragon Casino Resort
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Paragon Casino Resort
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Showing 326: English reviews
Adkins, Texas
Reviewed 20 July 2015

Very interesting interior. Liked the live alligators on display in the hotel lobby. This place has a bit of everything. There is a movie theater, kids play place, indoor and outdoor pool and several restaurants. The casino is really big with tons of choices of slot machines. We did not eat at any of the restaurants, were only there one...

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Helpful?
1Thank kim h
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

Hello Kim, Thank you for your feedback on your visit in July of 2015. We hope you found an occasion to visit us again or will be back soon.

Reviewed 15 July 2015 via mobile

Please be aware that customers are allowed to smoke in the restaurants here. At least, they are allowed to in Big Daddy E's. This is disgusting. Whoops, the app won't let me submit without using more words. Okay, here goes. We are sooooo sorry we came. We're here for 3 days and, this being our first night, we are not...

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Helpful?
2Thank Stephanie L
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in July of 2015. Your experience does not reflect the standard of service we strive to provide our guests. Our dining venues do have both smoking and non-smoking sections. If you would like to speak to a member of management regarding your experience please send your contact information and...

New York City, New York
Reviewed 5 July 2015

I had problems with my room two nights out of the three nights I stayed at the Paragon. Room was left unlocked by housekeeping. Room had not been cleaned in a nine hour period. Totally unacceptable! The GM or acting GM never bothered to answer email or call to apologize for poor service. However, employees Ms. Mary James and Ms....

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Helpful?
3Thank ksmyazz
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy. If you would like to speak to a...

Madisonville, Louisiana
Reviewed 4 July 2015 via mobile

The room was nice and clean. We came from out of town to see a show in the concert area. Bring a pillow if you are picky or not accustomed to huge down alternative pillows because they provide you with massive puff balls that we fought all night long. But the bathroom was nice, great jetted tub and clean shower....

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Helpful?
2Thank Danvanp32
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

Thank you for your feedback on your visit in July of 2015. If you would like to speak to a member of management regarding your experience please send your contact information and the date and details of your visit to publicrelations@paragoncasinoresort.com

Reviewed 3 July 2015 via mobile

I drove in from out of town to spend the night and to spend the following day by your pool before leaving. Upon arriving we were not made aware that we needed wrist bands for the pool. We spent money eating and gambling at the casino. When we went to the pool at 10:45AM we were turned away because we...

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Helpful?
3Thank Kylie M
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy. If you would like to speak to a...

Natchitoches, Louisiana
Reviewed 30 June 2015 via mobile

It has been almost 5 years since I have been here. I remember why I stopped coming here. The room was filthy!!!! The bathroom was completely disgusting and clearly had not been cleaned. I am scared to think of the last time the beds were cleaned. I actually had to clean it myself. I couldn't get into the business area,...

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Helpful?
3Thank KB013
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy. If you would like to speak to a...

Lake Charles, Louisiana
Reviewed 27 June 2015

I have been going to the Paragon since it opened, so I can compare. We stayed there June 23 2014, Let me start by saying they have close the bars down, no servers serving drinks. The buffet once had quality food at reasonable prices, well no more, its poor quality food at much higher pricing. We always like Roxeys ,...

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Helpful?
8Thank Daniel s
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. If you would like to speak to a member of management regarding your experience please send your contact information and the date and details of your visit to publicrelations@paragoncasinoresort.com

Longview
Reviewed 24 June 2015 via mobile

First off, the hotel was fine. Nothing spectacular, but sufficient. There was absolutely nobody at the casino, you could count them on one hand. Granted,it was a Tuesday night, but I would bet paragon couldn't pay the daily bill with that amount of customers. After gambling for a while, we decided to go eat. We asked several employees where to...

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Helpful?
7Thank H1678EHrobertm
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy. If you would like to speak to a...

Plaquemine, Louisiana
Reviewed 23 June 2015

After staying at this property many times, I can say my latest stay was horrible. The room is nice but everything else went downhill. From the tight slot machines, minimum food options, including a bad buffet, bad comps, and the workers talking about how little people there are and how they don't know how it will stay open. You could...

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Helpful?
4Thank lsu1919
Paragon Casino R, Public Relations Manager at Paragon Casino Resort, responded to this review

Dear Sandra, We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy including an expanded Roxy's Diner and...

Reviewed 21 June 2015 via mobile

My family and I were staying at Paragon's campground, and we went to the hotel. We planned to have the kids go see a movie while we ate at the twenty-five dollar Chinese buffet. Once we went to the ticket booth to buy them tickets, they told us the kids had to be with a twenty-one year to watch the...

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Helpful?
3Thank Marandycandy
Paragon Casino R, Guest Relations Manager at Paragon Casino Resort, responded to this review

We regret to hear that you were disappointed during your visit in June of 2015. Your experience does not reflect the standard of service we strive to provide our guests. We hope that you will come back to Paragon again. We have made many changes recently that we think you will enjoy including the addition of CyberQuest, a fun and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Big Daddy E's Oyster Bar and Restaurant
Big Daddy E's Oyster Bar and Restaurant
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Paragon Casino Resort, is Louisiana's most centrally located and most comprehensive resort. It's the perfect destination for a leisure trip or a meeting location that suites everyone's needs. ... more   less 

Additional Information about Paragon Casino Resort

Address: 711 Paragon Pl, Marksville, LA 71351-6002
Region: United States > Louisiana > Marksville
Number of rooms: 500
Reservation Options:
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Also Known As:
Paragon Hotel Marksville
Paragon Resort Marksville
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Questions & Answers

Here's what travellers have asked, with answers from Paragon Casino Resort staff and other travellers.
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Questions? Get answers from Paragon Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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