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L'Auberge Casino Resort Lake Charles

Expedia.comUS$ 155*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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496 Reviews from our TripAdvisor Community

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There are newer reviews for L'Auberge Casino Resort Lake Charles
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Showing 489: English reviews
CORPUS CHRISTI,TX
Reviewed 1 September 2015

On 8/23, my wife and I along with our friend, who is an Owner's Club member, went for 2 nights. My friend gave me a companion card to his Owner's Club card which he first got in 2012, which I have used ever since with no problem. We have been coming here for several years and like it very much....

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Helpful?
7Thank DASDEB
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

Lake Charles, Louisiana
Reviewed 31 August 2015

From the moment I arrived I witnessed the total lack of care from the employees to handle the task at hand. Check in -they didn't have my reservation or so she said. So she asked for my reservation number I am trying to find on my phone cant get a signal. She is 1 foot away from me I keep...

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Helpful?
4Thank s j
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thank you for your review. We're sorry to see your experience was not perfect, and we are following up with all the necessary departments to ensure a better guest experience in the future. Thank you again for your time and for visiting us. We value our guests' feedback and hope to turn your next visit into a 5-star experience.

San Antonio, Texas
Reviewed 29 August 2015

This may seem like a strange review, but it went so well that I wanted to share it. I had to cancel our Sept. reservation due to a change of plans. I've stayed there before, and I've really enjoyed the experience. But this is about the courtesy given to me when I cancelled that reservation. The nicest woman (did not...

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Helpful?
2Thank AyLulu
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thank you for your review. We are pleased to here your process went smoothly and look forward to being able to host you in the future!

Texas
Reviewed 26 August 2015

We stay here a couple times a year for a little gaming and to get away. L'Auberge is a gorgeous resort and is always clean and well tended. The gaming area always has great machines and they change them out regularly so there is always something new. They have lots of comps so be sure to get a member's card....

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Helpful?
1Thank Sandantics
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thank you for the 5 star review! We appreciate the kind words and hope to have you back with us soon.

League City, Texas
Reviewed 23 August 2015 via mobile

This is a very nice place to stay. The room was very large with a nice view of the pool area. Bed was super comfy. Plenty of dining options, casino, lazy river, shops, coffee bars, room service. All of this with friendly professional staff and upscale surroundings. Love this place!

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Helpful?
Thank suzybro
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thanks for the kind words. Hope to see you again soon!

Galveston Island, Texas
Reviewed 22 August 2015 via mobile

Live music at night, good atmosphere and most importantly great shopping amongst cute eateries!! The poker room is always packed. The tables are full. Signs of a good casino. Clean restrooms and has a beverage bar if you don't drink alcohol.

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1Thank unorginalname
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thanks for coming to visit with us. See you again soon!

Spring, Texas
Reviewed 20 August 2015

Great stay,Check in was fast, Beautiful views. Room was super clean, but walls are thin. Loved the lazy river pool. Casino was awesome! Slots was good. Only thing the barmaids are very slow or none around but other than that it was a great trip. Will be back. :)

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Helpful?
2Thank MHerdez
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thank you for your review. We'll work with our cocktail servers to ensure a more speedy service on your next visit.

Miami, Florida
Reviewed 19 August 2015 via mobile

Such an amazing place! A few restaurants to dine, my son loved the lazy river( for those who travel with kids), my only disappointment was the staff at the Buffet, they are rude, with zero customer service knowledge. They wouldn't even smile or greet you when you walk in to the restaurant, and absolutely careless. Other than that, the whole...

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2Thank lalika_13
Reviewed 18 August 2015 via mobile

Valet & Bell Hop were very good & check in was very good. Room was good. Embers was great. Jordan my host is great. Ms Kathy's 80 min massage was absolutely wonderful. Slots were pretty good but could loosen up. Waitresses in casino are great. VIP bar is so nice. High limit bar is also excellent service. Overall this is...

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Helpful?
Thank Beverly M
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Thanks for coming to visit with us. Glad you enjoyed your visit. Come back soon!

Magnolia, Arkansas
Reviewed 17 August 2015

This property is very nice. Stayed there in June and really enjoyed it. The staff was friendly the beds were comfortable and the buffet was good. Loved the lazy river. Check in was very easy. I would love to stay there again.

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1Thank Rogers06
LAubergeLakeCharles, Guest Relations Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Lazy River days are the best days. Thank you for staying with us!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort Lake Charles

Address: 777 Ave Lauberge, Lake Charles, LA 70601-8483
Region: United States > Louisiana > Lake Charles
Price Range: ₹ 8,684 - ₹ 27,017 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort Lake Charles 4*
Number of rooms: 995
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino Resort Lake Charles staff and other travellers.
24 questions
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Jackson, Mississippi
over a year ago
Willoughby, Ohio
Kansas City Misssouri
Lancaster, South Carolina
1 month ago

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Questions? Get answers from L'Auberge Casino Resort Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay several stories from the pool area: weekends or holidays can have a lot of noisy kids in that area.”
MarianelaL_12, 8 Apr 2017 | Read review
“The rooms we like overlook the pool area.”
CrankyOldGuy, 29 Mar 2017 | Read review
“Clean and spacious with all amenities! ”
d0ttik, 25 Feb 2017 | Read review
“Face the pool if possible for an extra charge”
YoBob536, 15 Feb 2017 | Read review
“get there early for best room”
245patm, 27 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 155* /night
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Prices are for 1 room, 2 adults
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