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L'Auberge Casino Resort

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467 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Reviewed 4 days ago NEWvia mobile

Not bad but I thought it will be much better. Sometimes you can smell bad from the Mississippi River and the cleaning stuff wasn't great. The advantage is that that the hotel is located in a calm area and you can have good time at the casino

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Helpful?
Thank Bechara S
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to review us. We are glad that you had a good time at our casino. We are disappointed to hear about the rest of your stay. We would love for you to reach out to our Guest Experience Manager. You can email him at matthew.welsh@ldlmail.com. We are looking forward to hearing...

Reviewed 5 days ago NEWvia mobile

The staff was exceptionally nice, friendly, and helpful. The service is A+, the junior suite was amazing, the room is controlled by a remote for AC, Tv, lights, curtains, etc. which was cool and convenient. Bathroom was phenomenal.

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Helpful?
1Thank Scott M
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Scott - Thank you for this outstanding review. We are so happy that you enjoyed your time with us and found the staff to be friendly and helpful. We look forward to having you back with us again soon. Sincerely, L'Aueberge Casino Resort Lake Charles

Missouri City, Texas
Reviewed 5 days ago NEWvia mobile

Stayed at the hotel for two nights. Hotel is 12 years old. The rooms were clean and comfortable, but it really needs to be updated. Good to stay a few nights. Nice steak house and a wonderful Asian restaurant called, Asia, we eat there every time we are in the area. Buffet is also catering to most tastes. Volleyball can...

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Helpful?
Thank hotmama36
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to leave us this great review. We are glad that you enjoyed dining in a number of our restaurants. We look forward to welcoming you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Reviewed 6 days ago NEWvia mobile

We had a good time at our stay. To be clear we only stayed one night, so this review is strictly about the hotel portion. Checkin was really easy and the staff was very courteous and willing to help with any questions. Our room was clean, nicely decorated, and the bed was comfortable. My wire and I loved the decor...

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Helpful?
Thank Westberry88
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for leaving us this great review. We are so pleased that you had such a great stay with us. We look forward to having you stay longer and experience all that we have on your next visit. Sincerely, L'Auberge Casino Resort Lake Charles

Lake Charles, Louisiana
Reviewed 6 days ago NEW

This place continues to grow and impress us. Being locals, we enjoy the restaurants and casino activities. The lazy river is also a enjoyable pleasure when visiting this modern paradise in Lake Charles. I enjoy the golf course as well. Well maintained and adjacent to the Golden Nugget Casino which also has a golf course. They have a trolley that...

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Helpful?
Thank YoBob536
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for sharing your experiences and pictures with us in this review. We are glad that you enjoyed your time with us so much. We will be passing your feedback about the table minimums along to our Director of Casino Operations. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake...

Reviewed 1 week ago via mobile

Superb hotel. Great service. Food was top notch in the Asian restaurant. Clean room. 2 issues , elevator was broken and the room I was in the coffee machine did not appear cleaned and was full of water.

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Helpful?
Thank Stanley E
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Stanley - We appreciate you taking the time to leave us this wonderful review. We are so happy that you had such a wonderful time with us. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

San Antonio, United States
Reviewed 1 week ago

The casino is very pretty with all the latest slot machines. There's drink stations to get soda or coffee and of course the waitress come around frequently taking drink orders. The room are very nice.

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Helpful?
Thank G4163XTjudyh
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - We appreciate you reviewing us. We are so pleased to hear how beautiful you found our property to be. We are eager to welcome you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Houston, Texas, United States
Reviewed 1 week ago via mobile

Like most reviewers I loved the entry way with the fireplaces and architecture that really gives the place a resort feel. However the rooms did not impress. The first room we were given was apparently a handicap room. The room was ridiculous, it's not the sort of room for someone that doesnt need it. The shower actually flooded into the...

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Helpful?
Thank Brad B
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Brad - Thank you for taking the time to leave us this review and feedback. We are glad that you enjoyed the Glo Bar. We are disappointed to hear about the experience with your first room. We would love to continue this conversation and ask that you reach out to our Guest Experience Manager, Matthew Welsh. You can...

Cypress, Texas
Reviewed 1 week ago

Not much you can say about the L'Auberge Casino Resort other than for the price, it is hard to believe the Golden Nugget could even come close. No way I would ever stay other than L'Auberge. In addition the personnel overall were simply fantastic.

Review collected in partnership with this hotel
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Helpful?
Thank lgfussel
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - We appreciate you leaving us this review. We are glad to learn how much you enjoy your time with us. We are looking froward to having you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Gulf Breeze, Florida
Reviewed 1 week ago

This is our second visit to this resort. iOvernight stay to unwind prior to visiting family for Christmas in Texas This resort has everything! Good restaurants,shopping and casino fun. Next visit we will try out the golf course.

Review collected in partnership with this hotel
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Helpful?
Thank hotrn74
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for leaving us this great review. We are glad that we can be your relaxing escape to unwind. We are looking forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort

Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: ₹ 8,334 - ₹ 25,943 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort 4*
Number of rooms: 995
Reservation Options:
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino Resort staff and other travellers.
22 questions
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Jackson, Mississippi
over a year ago
Willoughby, Ohio
Kansas City Misssouri
7 months ago

See all questions (22)

Questions? Get answers from L'Auberge Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the pool if possible for an extra charge”
 of 5 bubbles YoBob536, 15 Feb 2017 | Read review
“get there early for best room”
 of 5 bubbles 245patm, 27 Jan 2017 | Read review
“we didn't stay in the hotel. stayed at a nearby property. but shuttle was provided to the casino”
 of 5 bubbles heberttina, 23 Jan 2017 | Read review
“Views are not really great for the money.”
 of 5 bubbles 587MaryT, 17 Jan 2017 | Read review
“The nice view is looking out towards the pool.....that way you can see what everyone is up to if you have kids with you.”
 of 5 bubbles kahneo, 16 Jan 2017 | Read review
5 of 5