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Wyndham Garden Lafayette

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386 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Lafayette
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Showing 377: English reviews
Lafayette
Reviewed 18 May 2016 via mobile

Friendly staff nice room they were a bit dirty. It was updated and modern for the most part. the only thing I would have to complain about is that the rooms definitely need to be cleaned better. The location is pretty good A little hard to see from the road . The restaurants close but they have several in the...

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Helpful?
Thank Natalie H
Peter A, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for the feedback on our friendly staff! We take our cleanliness standards very seriously and our Housekeeping Director is diligent on trainings and inspections. Our location is prime in South Lafayette, which makes it easy to get around, especially on our complimentary shuttle (within three miles). Have a great day!

Metairie, Louisiana
Reviewed 14 May 2016

1 review 1.0 star rating 5/13/2016 Avoid this place!!! Will NEVER STAY HERE AGAIN. Entire hotel smells of wet dog. I came to Lafayette for my daughter's graduation. My mother and father also rented a room here. She called 3 weeks before because she needed a handicap accessible room on the 1st floor. When she got there they said they...

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Helpful?
1Thank kmont88
Gramercy, Louisiana
Reviewed 11 May 2016

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Helpful?
2Thank Stacie D
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Lafayette, Louisiana
Reviewed 7 May 2016

Good hotel, nothing fancy, nothing extraordinary but it does the job if you are up for a short stay.

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Helpful?
1Thank 221luisj
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for staying with us!

HAMMOND
Reviewed 7 May 2016

Our stay was terrible. The room, beds and pillows smelled old and musty. The mattress was old and very uncomfortable. The service at breaskast was horrible. We got the buffet but after fixing our plates, we had to wait at least 10 minutes to get utensils. We were out of room from 11:00 am until after 9:00 pm and when...

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Helpful?
2Thank Salvador F
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Dear Salvador, We are sorry our hotel did not meet your expectations. All hotel challenges are being addressed during renovation. The service issue you experienced has been rectified permanently. Please contact me directly as I would like to personally apologize.

Lake Charles, Louisiana
Reviewed 6 May 2016

Easy access , very clean, friendly staff. Was here for convention. Had problem with breakfast Sat. AM. Not enough staff to handle crowd.

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Helpful?
Thank R797UArichards
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for your compliments on our friendly staff and clean hotel. We have directed your comment about staffing to our F&B Director.

Reserve
Reviewed 6 May 2016

Very clean room. The staff was very helpful. Forgot my cufflinks at home, and the staff help me create a way to make the tux shirt work without cufflinks. Check in and check out very convenient. Close to Convention and dining.

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Helpful?
Thank joelo535
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for your compliments on the clean room! Our housekeeping staff takes pride in making sure all guests are comfortable. Please let us know when you would like to come back for great service.

Louth, Ireland
Reviewed 6 May 2016 via mobile

I picked this hotel because recent reviews were good, and I got a good price. I was disappointed with not going with my gut feeling and booking another property with a higher trip advisor rating. First impressions not good. The outside of the hotel is a bit shabby, and many air conditioning units seemed to be missing covers. Check in...

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3Thank ostan14
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for trying us out. We are sorry to hear that we did not meet your expectations. Many of the challenges you faced are being addressed in renovation. All of your comments are under review and I would appreciate the opportunity to speak with you directly to learn which room you stayed. Please contact me at gm@wglaf.com. Thank you!

Westbank
Reviewed 6 May 2016

Sleep very well. Nice hotel. Restaurant could use some help. Breakfast staff was limited and had to buss my own table.

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Helpful?
Thank toddY5610FK
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you Todd. We appreciate the feedback and will pass along your comments to the F&B Director in regards to staffing. We apologize for the inconvenience you experienced.

Shreveport, Louisiana
Reviewed 5 May 2016

I was there for a martial arts tournament at the same time there was a Knights of Columbus event. Staffing in the restaurant was woefully inadequate. Also, the pressure in the shower was barely adequate. One more thing; the water containers need to be thoroughly cleaned. Black flakes were coming out of the spout. I reported it but failed to...

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Helpful?
1Thank 885ronaldb
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for your attention to detail and feedback. We are addressing water pressure during our renovation. I will surely follow up on the the water containers you mentioned. We do appreciate you staying with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A wonderful world away from home awaits you at Wyndham Garden Lafayette hotel, where guests of varied interests and backgrounds come to experience the best entertainment and cuisine Lafayette, Louisiana has to offer. Whether you're in town for your fill of delicious Cajun food, to take in a music festival or visit the historic village of Vermilionville, there is always something new to delight in and our Lafayette hotel is at the heart of all the action. Our free shuttle service makes it easy to travel without having to worry about getting lost or finding a place to park. We are also minutes from area businesses like W H Energy, Marathon Oil, ConocoPhillips and Baker Hughes. Of the pet friendly hotels in Lafayette, LA, ours offers the best of service and convenience, given our prime location near Lafayette Airport, University of Louisiana Lafayette, and Cajundome. One of the best aspects of our recently renovated Lafayette hotel is that you don't have to leave our facilities to experience a relaxing vacation as our thoughtful amenities make it easy to have fun and stay productive. We have 14,000 square feet of versatile event space, perfect for your business meeting or wedding event in Lafayette, Louisiana. You can also enjoy delicious bistro-style fish and steak dishes with a local Cajun touch by dining at our on-site restaurant, ordering in for room service or having food catered for your special event. Whether you're traveling for business or pleasure, our friendly staff members are here to serve you and will be happy to meet your every desire over the course of your stay. Arrive ready to let us take care of you and we will ensure that your trip is a successful and authentic Louisianan experience. For true indulgence, book a suite with jetted tub today for a five-star comfort experience. We look forward to welcoming you with our renowned warmth and hospitality to our Wyndham Garden Lafayette hotel. ... more   less 

Additional Information about Wyndham Garden Lafayette

Address: 1801 W Pinhook Rd, Lafayette, LA 70508-3719 (Formerly The Hotel Acadiana)
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: ₹ 5,173 - ₹ 8,168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Lafayette 3.5*
Number of rooms: 290
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Lafayette staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Wyndham Garden Lafayette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't park at the door near the elevator or you will get a nasty shower on the way in the door.”
 of 5 bubbles travelingmurphy, 15 Nov 2016 | Read review
“None, don't stay here,,,”
 of 5 bubbles jv2275, 15 Oct 2016 | Read review
“Ask for a room that has been upgraded as I understand some of the rooms are ok. Perhaps ask to see a room before you pay.”
 of 5 bubbles j0mm, 9 Oct 2016 | Read review
“Creepy, dirty, stay at the Hilton a doors down.”
 of 5 bubbles Lei6584, 19 Sep 2016 | Read review
“They take you 5 miles within hotel and were more than friendly, kind and accessible in taking you where you need to go”
 of 5 bubbles 839katrinab, 17 Jul 2016 | Read review
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