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Fairfield Inn & Suites Kenner New Orleans Airport

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1 room 2 adults 0 children
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Fairfield Inn & Suites Kenner New Orleans Airport
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215 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Westfield, Massachusetts
Reviewed 3 days ago NEW

Got in unexpectedly from the airport, free transportation to and from the hotel. Got in late and had to leave before breakfast yet they provided us with some food to eat before we departed! Clean BEDS and linen.

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Helpful?
Thank 002MTW
Tallahassee, Florida
Reviewed 2 weeks ago via mobile

Great location. Easy to find. Hotel clean but did have a smell. Not bad but a little. They do offer shuttle service. Close to mall. Cafe Du Monde and other places to eat. Coffee was good. Breakfast bar was fair. Front desk service was very good. One thing I would suggest is have some type of lighting at night or...

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Helpful?
Thank Terri M
Nacogdoches, Texas
Reviewed 3 weeks ago

I chose this hotel above others with a hotel shuttle because I am a Marriot rewards member. If this room had been free I still would not have stayed there. When we arrived we were told the shuttle could not hold our family of 6 so we would have to send half of our family an hour before the others...

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Helpful?
Thank millsea2016
Blair B, Manager at Fairfield Inn & Suites Kenner New Orleans Airport, responded to this review

Dear millsea2016, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. We're very sorry to hear that we fell short of your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue...

Southern California
Reviewed 5 weeks ago via mobile

All of the hotel employees (including the airport shuttle driver)were very nice and pleasant...Very informative! The hotel was very nice and clean. Breakfast was okay... Enough to hold us over until we boarded the cruise ship. Short walk to a few restaurants and a shopping plaza. We really enjoyed our short stay.

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Helpful?
Thank Molissia
Rocheser,NY
Reviewed 30 October 2016

We arrived to this hotel at 11:30 p.m. after a long day. We were experiencing a bad wheel bearing in our car that wouldn't last much longer. The GPS didn't know their location, so we called for directions at the hotel. Nobody that worked there seemed to know the area very well and they sent us the wrong direction on...

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Helpful?
Thank 3swim3
Blair B, Manager at Fairfield Inn & Suites Kenner New Orleans Airport, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. Please accept our sincere apology for the issues you encountered. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Thank you for your feedback and...

New Albany, Mississippi
Reviewed 27 October 2016 via mobile

My husband & I took a client to this area for medical evaluation. We chose this location for the convenience to the doctor's office. We are regular Marriott customers and have stayed in Marriotts in many locations. This one was by far the most run down. Our sheer curtains were torn off the curtain rod. We only had room darkening...

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Helpful?
Thank Btrout51
Blair B, General Manager at Fairfield Inn & Suites Kenner New Orleans Airport, responded to this review

Dear Btrout51, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology...

Reviewed 21 October 2016

I needed a clean hotel to overnight before my early morning flight. The hotel is really close to the airport, near a gas station (for refueling before returning a car) and clean. I didn't use any of the amenities of the hotel, but the staff was friendly upon my late arrival and nice in the morning on the way out....

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Helpful?
Thank Shira S
Louisville, Kentucky
Reviewed 17 October 2016

We spent 3 nts here while visiting in New Orleans. All of the staff were very nice and accommodating. However, I would like to mention one person that was "extra" pleasant and that was Diana. She worked in the breakfast area making sure everyone could find what they needed. She sang "good morning" to each person as they entered the...

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2Thank glady1948
New York City, New York
Reviewed 14 October 2016 via mobile

A decent representation of the brand. An older building, but some decent renovations. But the largest room for sure. But fridge and microwave in it. Decent mattress. Very close to airport. Adj you may hear planes. Thin walls and windows. Price was reasonable.

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Helpful?
Thank Bernardo F
Blair B, General Manager at Fairfield Inn & Suites Kenner New Orleans Airport, responded to this review

Dear Bernardo F, Thank you for your kind review of our hotel; We're glad you enjoyed our large rooms, found our price reasonable and we are definitely working towards having a fridge and microwave in every room for our guest's convenience. We hope to host you again next time you're in Kenner. Sincerely, Nicole Jones General Manager

Ocean Springs, Mississippi
Reviewed 8 October 2016

My sister and I decided to stay here since Kenner is the "middle point" of where our friends and family live. Jamie was pleasant at check-in and did so quickly without issues. Our room was just okay. We wanted one with a fridge because my sister is diabetic(insulin) and we had drinks with us that we wanted cold. Unfortunately, we...

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Helpful?
Thank coyote o
Blair B, General Manager at Fairfield Inn & Suites Kenner New Orleans Airport, responded to this review

Dear Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. Thank you for mentioning Jamie, Renee and Candice, we're glad they provided you with great service. We're very sorry that we did not meet your expectations due to no fridge in...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Kenner New Orleans Airport

Address: 1801 32nd St, Kenner, LA 70065-3604
Region: United States > Louisiana > Kenner
Price Range: ₹ 7,216 - ₹ 12,457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Kenner New Orleans Airport 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Kenner
Kenner Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and other travellers.
3 questions
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Nashville, Tennessee
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to shopping mall and many restaurants”
 of 5 bubbles glady1948, 17 Oct 2016 | Read review
“Away from elevator”
 of 5 bubbles coyoteo, 7 Oct 2016 | Read review
“great location to new Orleans”
 of 5 bubbles aj65992016, 20 Sep 2016 | Read review
“High Floor, away from elevator. Plan to hear the AC all night long...”
 of 5 bubbles Dana3putt, 29 May 2016 | Read review
“No good options due to noise, nothing to see as far as a view.”
 of 5 bubbles BossRino, 21 Jan 2016 | Read review
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