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Doubletree by Hilton Hotel New Orleans Airport

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Doubletree by Hilton Hotel New Orleans Airport
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709 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Chapel Hill, North Carolina
Reviewed yesterday NEW

The hotel was very nice and clean. The staff was extremely helpful with everything from check in to recommending places to go/see. They were very accommodating and friendly. I would definitely stay again and recommend to others.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 924shannont
Terry, MS, United States
Reviewed yesterday NEW

No hot water first morning. Few other nitpicky problems with room. Changed room and much better. General manager is excellent and attentive to problems, but he is fighting a hard battle with an old, out of date hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank larrywW7610EF
Branson,, United States
Reviewed 2 days ago NEW

I had to be in New Orleans for a funeral and the Double Tree was recommended. I was very pleased with the room, the service and location. I will stay there again in the future. The only problem I had was the ice machine was broken on my floor. Otherwise an excellent stay.

Review collected in partnership with DoubleTree by Hilton
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1Thank Tena S
Beloit, Wisconsin
Reviewed 4 days ago NEW

We were very pleased with our stay and the service provided. When there was a hot water problem in our bathroom the hotel clerk went out of his way to make it right for us. We have stayed here before and if we take a cruise out of New Orleans again, we will definitely stay again. Thank you for the...

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1Thank greg L
Ardmore, Oklahoma
Reviewed 1 week ago

Great rooms, quiet, friendly staff, right price! Will definitely stay again. We were a little concerned with this hotel being by an airport, but the rooms were very quiet and beds were extremely comfortable.

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1Thank 131sherim
Dallas, Texas
Reviewed 2 weeks ago

I have stayed in this hotel twice in the past 2 months. It is very close to the airport, which is ideal, and the staff is very courteous. Unfortunately, it is situated next to a major interstate. I always just turn on the air conditioner and leave it on a high fan setting to drown out any noise. In this...

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Helpful?
Thank Ozark1
houston, United States
Reviewed 2 weeks ago

It was a pleasure staying at the doubletree in New orleans. They greeted us with a smile and was very friendly and helpful. We receive a bottle of water and cookies. There were televisions in the lobby with flight informations. The beds were comfortable and the showers were great. We will be back again

Review collected in partnership with DoubleTree by Hilton
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Thank margoh690
birmingham, United States
Reviewed 3 weeks ago

this is an very old facility. Is not in par with Hilton std, be aware. This hotel may be acquired from other chain that has not been transformed to be a real double tree. The digital key is a good idea but parking lot key never works.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kerry L
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

Queens, New York
Reviewed 4 weeks ago

Had some issues that needed to be ironed out. But nothing too major.Everything in life is unexpected, we are all humans we do make mistakes, things happen but it gets fixed and we move on. Staff are. Or mind readers they cannot look at your face and tell you're having a not so pleasurable stay. So speak up and let...

Review collected in partnership with DoubleTree by Hilton
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Thank QUEENSNY11432
Baskin, United States
Reviewed 4 weeks ago

The hotel looked clean, but smelled bad. The staff was super friendly and helpful. I enjoyed the warm cookie when we checked in. My room was comfortable and laid out well. The breakfast is not included for everyone so beware. $17.00 for a mediocre at best breakfast. Definitely not the quality of other Double Tree hotels I have stayed in...

Review collected in partnership with DoubleTree by Hilton
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Thank terrip251

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Blvd, Kenner, LA 70062-5427
Region: United States > Louisiana > Kenner
Price Range: ₹ 9,687 - ₹ 17,123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans Airport staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think it matters really. You have a choice of listening to freeway noise, or taking a chance on the a/c unit.”
 of 5 bubbles Ozark1, 4 Jan 2017 | Read review
“premium room offers mini fridge and microwave”
 of 5 bubbles rosariochatm, 6 Dec 2016 | Read review
“The rooms were very quiet I could barely hear the airplanes taking off or the cars on the street...I will definitely be coming back”
 of 5 bubbles tonyac415, 20 Oct 2016 | Read review
“Request rooms away from elevators and maid stations.”
 of 5 bubbles dbla72, 16 Oct 2016 | Read review
“Definitely pick the back of the hotel if you're sensitive to street noise.”
 of 5 bubbles TXBusinessTraveler, 11 Oct 2016 | Read review
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