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Hilton Garden Inn New Orleans Airport

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Traveller (64)
Room & Suite (28)
Dining (2)
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Overview
Hotel website
4535 Williams Blvd, Kenner, LA 70065-1449 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Hotel website
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (840)
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836 results
Traveller rating
328
211
146
86
65
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LanguageEnglish
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328
211
146
86
65
Show reviews that mention
All reviews lake pontchartrain new orleans treasure chest casino convention center casino boat room was clean staff was friendly front desk staff omelet french quarter nice stay free parking parking lot cookies hgi shuttle airport
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1 - 5 of 836 reviews
Reviewed 6 days ago

Make sure your room isnt near the laundry or it will shake you out of the bed. It was awful. it shook so bad the clothes' drawers opened all the way. Front desk was 'Well, what do you want me to do about it?" Not...More

Review collected in partnership with Hilton Garden Inn
Thank 39nelson
Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 5 days ago

Hello 39nelson: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are sorry your room did not exceed your expectations this visit. Know that your comments will be forwarded to...More

Hotel's Favourite
Reviewed 8 September 2018 via mobile

I was just in town for the night before a flight home. The staff at the hotel were very welcoming. The diamond member benefits at this hotel were great. They have name on a sign welcoming you at the front desk. You get the usual...More

Thank Lorraine J
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 8 September 2018

Lorraine, it was our pleasure accommodating you at Hilton Garden Inn New Orleans Airport. We appreciate you sharing your review with other travelers, and we are delighted you were 100% satisfied with our service and accommodations! Thanks once more for choosing our hotel, and we...More

Reviewed 1 week ago

I spent two nights at this hotel. It has great parking and is easy to get to. It was close to the gambling ship and Lake Pontchartrain. It is under the flight path of the airport but I never heard any planes inside the hotel....More

Thank R8185AMrichardw
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

We appreciate your fantastic review of the Hilton Garden Inn New Orleans Airport. We are delighted you found our location perfect for everything you wanted to do and that our service and facilities lived up to your expectations. Thank you for taking the time to...More

Reviewed 1 week ago

We love staying here! It’s easy to get to from I-10. The staff is great! The breakfast is so good! My kids always love staying here. The beds are comfortable and the rooms are always clean. The rooms are not too small either!More

Review collected in partnership with Hilton Garden Inn
Thank Robert C. S
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Robert, thank you for once again choosing the Hilton Garden Inn New Orleans Airport and for sharing a review. We love when guests return to our hotel because our primary focus is providing memorable experiences. We know you have many choices, and we are pleased...More

Reviewed 1 week ago via mobile

Do not recommend... This place is worn out. The staff is not great and the food is terrible. I’ve attached pics showing mold, and tattered bed linens. The AC IS SO LOUD, that it kept waking me up. I hope they make improvements... but I...More

Thank Clint L
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Hello Clint L: We pride ourselves on excellence in every respect, so it was disappointing to learn we didn't provide the accommodations and service that you have come to expect from our brand. Please accept our apology as well as assurance that your concerns have...More

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About
Description
The Hilton Garden Inn New Orleans Airport is adjacent to the Pontchartrain Convention Center, next to Treasure Chest Casino, and approximately five miles from Louis Armstrong International Airport. A few More amenities include a made to order hot breakfast, complimentary airport shuttle service, a state of the art fitness center, outdoor heated pool,with a whirlpool. The lobby lounge and restaurant offer nightly specials and in room dining along with a 24 hour lobby Pantry for sundry and other food items. The Hilton Garden Inn New Orleans Airport also offers valet laundry service, on-site laundry facilities, and complimentary airport transportation. Complimentary bus parking available. All rooms feature refrigerators, microwaves, Keurig coffeemakers, complimentary Wi-Fi, voicemail, irons/ironing boards,and hairdryers.The hotel overlooks Lake Pontchartrain and is about two miles from Esplanade Shopping Center and Rivertown museums and 12 miles from the French Quarter and downtown New Orleans. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
122
Price range
US$ 103 - US$ 223 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Kenner
Also Known As
Hilton Garden Inn New Orleans Airport Hotel Kenner
,
Hilton Garden Inn Kenner
,
Hilton Kenner
,
Kenner Hilton Garden Inn
Location
United States > Louisiana > Kenner
Photos
Traveller (64)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Nearby
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Nearby AttractionsSee all 29 nearby attractions
Lafreniere Park
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SWAMP ROOM
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Questions & Answers
Ask a question
kimmy04
1 October 2017|
AnswerShow all 5 answers
Response from Ashley A | Reviewed this property |
Hotel is in a very safe area, unsure about the shuttle service, we used Uber to get us around. It was fast, cheap and reliable, available all hours.
1
Vote
Deedra F
2 June 2016|
AnswerShow all 4 answers
Response from Calypsosmom | Reviewed this property |
There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
0
Votes
sbT9238BI
Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
18 January 2016|
AnswerShow all 7 answers
Response from Rosa B | Reviewed this property |
The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
0
Votes
Room Tips
"Rooms overlooking the pool can get noisy."
R8185AMrichardw
1 week ago
Read review
"The people in the room next to me played loud music with a lot of bass. Thank goodness we were only their..."
RaySr2014
5 weeks ago
Read review
"Upstairs was quiet."
Patricia1209
9 Aug 2018
Read review
"This hotel is perfectly located near the airport"
simplyphillipbrown39
26 Jun 2018
Read review
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