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Holiday Inn New Orleans West Bank Tower

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265 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn New Orleans West Bank Tower
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Showing 258: English reviews
Inverness, United Kingdom
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 September 2015

We spent 3 nights here and enjoyed the hotel and especially the pool. The restaurant and bar were great and the bartender and wait staff were nice, fun and very helpful. Even if you miss out on the hotel, the bar and restaurant are worth the visit.

Helpful?
Thank MegaDancer
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Megadancer, Thanks so much for your business and very kind review. I absolutely loved reading your review of our Roundhouse Bar & Grill. Our team in the restaurant works very hard and how pleased they will be to read of their service successes during your recent stay. We can't thank you enough for not only staying with us but... More 

Kingsville
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2015

Very nice Hotel but kind of out of the way. To bad it wasn't closer to French Quarters. It cost like 25 bucks from here to Bourbon street. The staff and manager where amazing !!!! Sorry i forgot your names but you know who i am talking about. Sorry i forgot your names but you know who i am talking... More 

Helpful?
Thank Pietro I
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Pietro, Thanks for your business and nice review of our property. We really appreciate you taking the time to let the community know what you thought of our hotel and of our staff. We have the opportunity to do what we love because of guests like you, and we appreciate you so very much. We look forward to welcoming... More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2015

The hotel is apparently newly renovated. It is immaculate, and very comfortable. The staff are very friendly. They have a nice restaurant. I only stayed one night, but it was perfect for what I needed.

Helpful?
Thank 321jcs
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi 321jcs, Thanks so much for your truly excellent 5 star review of our property. I really appreciate you noticing the fact that yes, we are newly renovated. We just love the look and feel of our new guestroom carpet. We are also working on improvements to our fitness center and new 50 inch guest room tvs that have recently... More 

Houston, Texas
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2015 via mobile

We stayed here for a weekend trip to New Orleans. The positives, it is a quick trip into New Orleans. We enjoyed use of the pool. It is small, but it was never overly crowded. Our room was clean and comfortable. Cons, the freeway noise is never ending, and I'm not convinced the area is too safe. They do have... More 

Helpful?
Thank Txtnk
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Txtnk, Thanks so much for your business and your review of our property. We really appreciate you mentioning how close we are to New Orleans, the cleanliness of your guestroom, and how you enjoyed our pool. These are all very important factors that future guests consider when making travel decisions and I am so pleased you can rate them... More 

Gretna, Louisiana
2 reviews
Reviewed 19 August 2015 via mobile

I was surprised at house nice the room was compared to other holiday inns. The room was really clean. The lady at the front desk, Darrinisha Gray, was really polite and delightful. She went beyond my expectations to make sure we enjoyed our stay. And the prices were very reasonable. Will be there again soon!!!

Helpful?
Thank dcarter91
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi dcarter, Thanks so much for your business and your very kind review. I am so proud that we exceeded your expectations as that is our goal each day. I'd also like to thank you for recognizing Darrinisha in your review. She is a relatively new member of our team and we are so proud she made such an impact... More 

Magee, Mississippi
1 review
Reviewed 18 August 2015

Great Customer Service. I might add that the front desk Ikeisha was one of the friendliest clerk/receptionist, She remembered me from the last time I stayed and Ikeisha went out of her way to help me. I would recommend that she would get a raise. Very customer friendly and I will always stay here because of her. I would recommend... More 

Helpful?
Thank Zach B
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Zach, Thanks so much for your business and your awesome review of our hotel. I especially you mentioning Ikeisha. Her commitment to guest satisfaction is nothing short of amazing. She is a very valued member of our team and I can't wait to share with her your kind words. Please keep us in mind the next time your travel... More 

Austin, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2015

I visited with my wife and Daughter on July 2nd and 3rd for business. My wife was harrased by the front desk staff on the purpose of my work as we were staying on a government rate. The staff person was quite rude and her line of questioning was inappropriate. The room we were given was not vacuumed, the Toilet... More 

Helpful?
Thank rzns60
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi rzns60, First, thanks so much for your business and your review of our property. I'm very interested in discussing the issues you addressed via phone and have reached out to you via private message. I am so very sorry you experienced issues while our guest. I do hope you can tell from our other reviews this is not at... More 

Irvington, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2015 via mobile

My husband and I stayed here on a business trip last week. The foyer was clean and filled with the smell of cookies baking when we arrived. The staff was very friendly, and the rate was actually surprisingly caper than the old hotel across the street. The rooms were large, and the only complaint we had was loud people in... More 

Helpful?
Thank Sadteammom
HolidayInnWestbank, Front Office Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Sadteammom, Thank you for your business and your review. I am glad you found the hotel to be clean and roomy! We love baking cookies for our guests to feel at home as soon as they walk in and be greeted with friendly faces. We look forward to welcoming you back for your next trip to the "Big Easy"! More 

Cordova, Tn.
Level Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 July 2015

My biggest complaint is that the hotel has no shuttle service from airport or Amtrak. Hotel was 4 1/2 miles from the Amtrak station and taxi ride was $14.00 and 4 miles to the Cruise port taxi cost was $20.00. We arrived on the 4th of July and our guest room faced the Mississippi River and grandson was able to... More 

Helpful?
Thank Bill R
HolidayInnWestbank, Front Office Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Bill R, Thank you for your business and review! I do hope you found the price to be of value to you. I am so glad you were able to enjoy the firework show with your grandson from your room. We look forward to welcoming you back during your next visit to New Orleans. More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 July 2015 via mobile

I had a event in Gretna and the Holiday Inn Westbank was very close so I booked and I'm so glad I did. I always like to call the hotel direct to make reservations and the staff was very friendly and professional while making my reservations. I was happy that they did not have a two night minimum stay for... More 

Helpful?
Thank Ken C
HolidayInnWestbank, Front Office Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Ken C, Thank you so much for your business and wonderful review about our great staff! They will be so excited when I share your feedback with them! We strive to offer our guests a great experience with great service knowing they have busy days ahead of them. I am glad we were able to do this for you.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Region: United States > Louisiana > Gretna
Price Range: ₹ 5,728 - ₹ 13,228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the east side next to the highway”
 of 5 bubbles krobson5, 5 Nov 2016 | Read review
“Ask for a room away from the highway if your a light sleeper”
 of 5 bubbles cathyleej, 12 Oct 2016 | Read review
“the best view is on the side of the hotel facing downtown New Orleans”
 of 5 bubbles 197terrir, 30 Jun 2016 | Read review
“All rooms have a view. The higher floors have a better view, but all should be good.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
“Don't stay at the Marriott Next door”
 of 5 bubbles JamesB477, 10 May 2016 | Read review
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