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A great location and sharing a parking lot with a MALL and an IHOP. The breakfast was minimal. I had hard boiled eggs, muffins and a yogurt, apples and a banana. There were waffles and cereals too.
The parking lot surrounded the hotel but the...More
Response from lq0579gm, Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 16 March 2018
Thank you so much for reporting such a detailed experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Gretna.
Booked two nights here in early March after a cruise. The room was not ready at 3:00 pm like promised. When we finally got in the room, we found a nice speaker headset on the floor which suggested to me that the place had not...More
1 Thank Randy S
Response from lq0579gm, Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 14 March 2018
Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Your feedback will be used as we...More
Stranded by the storm from getting home they came up with 20 rooms for our group, gave us the lobby to make our calls to reschedule flights for 40 and kept the coffee coming. The young lady at checkin was overwhelmed but took it in...More
Our room smelled like pet urine. The staff was nice, but failed with follow through. We had to be somewhere really early Sunday morning and we asked about recommendations on car service. We were told that that would get it set up for us. We...More
1 Thank Trista B
Response from lq0579gm, General Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 8 March 2018
Dear Trista B,
I appreciate you writing a review. It's our desire that every guest has a pleasant stay and clearly we missed the mark with yours. I am very sorry for that. I will certainly address the issues you had and make sure my...More
I’ve stayed at a few La Quinta’s. Denver, San Diego, and San Antonio to name a few. I couldn’t even believe this was a La Quinta room. I enjoy booking here and supporting this hotel because they’re pet friendly. However, I walked into this room...More
Thank Suemaya T
Response from lq0579gm, Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 24 February 2018
From this review I realize you aren't pleased with your recent stay with us. I am very sorry that we failed to deliver the experience we are known for. Each issue presented will be addressed directly. My personal cellphone number is posted in each guest...More
Response from MariaPhelps74 | Reviewed this property |
Hi! I’m not sure if they offer a package deal for that or not! We were there for New Years Eve to attend the Sugar Bowl game! I didn’t see anything about that when we were there! Sorry! I would just call and ask since it is... More
Hi! I’m not sure if they offer a package deal for that or not! We were there for New Years Eve to attend the Sugar Bowl game! I didn’t see anything about that when we were there! Sorry! I would just call and ask since it is across the river from the port!