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Knights Inn Gretna New Orleans West Bank

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228 Reviews from our TripAdvisor Community

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There are newer reviews for Knights Inn Gretna New Orleans West Bank
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Showing 223: English reviews
Mankato, Minnesota
Reviewed 31 March 2013

If your only goal is to get a park and fly for a cruise, then it might be worth it, but the rooms are dirty and the breakfast in the morning was almost non-existent and disgusting. On the plus side, our car didn't get broken into and the front desk staff is very nice.

1Thank Orangedog42
Houston, TX
Reviewed 26 March 2013

This "hotel" is all dirty, halls, rooms, stairs, elevators. Pillows are incredibly small and bad smelling. A/C noisy and poor. Shower dangerous if you step out without special care. Breakfast terribly bad and personnel bad mannered. Breakfast supposed to be served 6 to 10am but there was no breakfast at 9:30 am.

Thank Joaquin C
Chicago Area
Reviewed 24 March 2013 via mobile

Not too bad if you need a place to park your car for a week if you are bording a cruise but thats the only benefit of this hotel. Beware of the shuttle as its never on time. We took a taxi to the port and saved alot of headaches. The breakfast is average but they do run out of...

2Thank Sierra87
Houston, Texas
Reviewed 23 March 2013

I have stayed here previosly with no issues but oh what a change. It started off with a long wait to check in. Only one person manning the desk.. That one person checking in people, answering phone, and dealing with hotel staff. After almost an hour finally get our room. Get to the room. Need to call desk for blanket...

1Thank missypriss19
Nashville, Tennessee
Reviewed 22 March 2013

We stayed at the Quality Inn Gretna. They have a deal of $140 for a hotel room for a night, buffet breakfast, a shuttle to and from the port, and a parking spot for your car for the week. It ended up being right about $166. The room was not the greatest, but not bad. I guess you get what...

5Thank Adam J
Tampa, Florida
Reviewed 16 March 2013

I can't believe they put my luggage on my bed when I came back after one day trip!!!!!! And they also forgot to clean my friends room, change towels. We ask the front desk, they promised to call us back but they didn't.

1Thank Wen Z
Toronto, Canada
Reviewed 9 March 2013

Stayed in this hotel while on conference. This is one of the worst hotels/motels I have ever stayed in. Let me itemize my points of frustration: 1. My toilet broke down. Despite repeated calls to the front desk, no one came to service it. 2. My phone didn't work. 3. Hotel was understaffed and service was incredibly slow. The front...

2Thank TdotMan
Katy, Texas
Reviewed 9 March 2013

Four of us had a room here the Friday night before our cruise. The place is old, smelly and dirty. We had a third floor room on the far east side of the building and the only working elevator was on the total opposite corner. It was a pretty long walk with all the luggage. The desk chair was broken...

2Thank Mkathyrn
Lafayette, Indiana
Reviewed 5 March 2013

We booked a non-smoking, king sized room as part of the park and cruise package. Despite our reservation stating non-smoking, our room had a strong odor of smoke, an ashtray on the desk, and cigarette burns on the toilet seat. When we asked the front desk about the room, they assured us that it was a nonsmoking room and that...

2Thank Elizabeth M
Reviewed 28 February 2013

Our group of 8 booked 2 rooms here for one night prior to our January 2013 cruise. Location was easy to find, parking was ample, and rooms were basic but clean. We signed up for the 11 am shuttle at check-in and had no problems whatsoever getting to the port. Our only complaint was the service at the restaurant. We...

2Thank Kristy W

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  • Pool
  • Free Parking
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Knights Inn Gretna New Orleans West Bank

Address: 100 Westbank Expy Bldg A, Gretna, LA 70053-5613 (Formerly New Orleans Expressway Hotel and Suites)
Region: United States > Louisiana > Gretna
Price Range: ₹ 3,241 - ₹ 6,742 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn Gretna New Orleans West Bank 1.5*
Number of rooms: 309
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Also Known As:
Quality Inn And Suites
Quality Hotel Gretna
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Questions & Answers

Here's what travellers have asked, with answers from Knights Inn Gretna New Orleans West Bank staff and other travellers.
5 questions
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Spring Hill, Florida
over a year ago

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Questions? Get answers from Knights Inn Gretna New Orleans West Bank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if new management, it is for sale or was it sold then new management and then for sale again!!!!??????”
neilcC7309GZ, 26 Oct 2015 | Read review
“The pool view was amazing”
jolaosor, 14 Sep 2015 | Read review
“Don't stay here period.”
jjmac2015, 31 Jul 2015 | Read review
“Avoid at all cost”
DD205, 6 Jul 2015 | Read review
“top floor in the back.”
Douglas Reid, 14 Jun 2015 | Read review
5 of 5