The room we were given was disgusting and unsafe. Ants on the counter surrounding sticky spots, dirty floors and furniture, peeling paint, and signs of leak and dust on the ceilings. On top of that the handrail for the stairs was loose and there was an open junction box near the headboard of the bed. The hotel will not refund you if you choose not to stay in their nasty rooms. Do not stay here.
Place was absolutely disgusting. The top floor toilet leaked into the bottom floor bathroom. The carpet was stained pretty bad, the Bannister was broken in parts, the toilet paper holder was broken off the wall, the noise from outside was so loud sleeping was impossible. Actually left before we planned due to all of this.
This hotel should be condemned as a health hazard. I am in the process of contacting the local health authority in regards to what appears to be bodily fluid stains on the mattress., blood, urine The return air vent in the closet was covered with dust bunnies. Bathtubs and walls are horrible. The sofa, chair in room are full of stains. The hotel desk clerk was rude, horrid. Needed a room for the night $75 dollars was placed in credit card, went to room and found how awful it was went back to desk was told the manager who was not on duty would have to make the decision to refund money but that would have to wait till next day. Rude attendant refused to call manager, even after showing her the pictures I took of the room. The was a paper taped to desk that stated you have 10 minutes after check in to receive refund if you do not want to stay, it takes longer then 10 minutes to carry luggage to the room Was forced to stay in another room or loose my $75 dollars. That room was only slightly cleaner. I am appalled that places like this are allowed to stay open. Although face mask are mandated the front desk attendant did not wear one.…
Great place to stay Every thing clean and nice and the price was right! Good location also only a mile or two from the casinos and the river walk! Definitely one of the nicest and most helpful staffs in the business!
Firstly, let me start off by saying, we came here only because we needed a bigger space to live in since we now have our daughter with us. Int the ONE MONTH we've been here we've had to live in a room where the floor was soaking wet and mildewed and stunk Terribly the garbage disposal breaks so much there is ZERO points in calling maintenance because after it's fixed it will just break again tomorrow. In the first room, we were in my wife cut open her foot on a tooth, ( Yes I said tooth HUMAN teeth) and we ended up finding 4 more so our first room was turned into a crime scene for Bossier Parish Police Dept. Secondly, The rooms they have actually keep nice are the "corporate" rooms upfront. We were told at one point and I quote by Ann B the Manager "I'm sure you understand we have to give you the stained towels because our corporate guest needs the cleaner ones, they are held to a higher standard. Third, DRUGS, I've found used syringes in the parking lots condoms thrown on the sidewalk and even NEEDLES in the carpet of my own room, My daughter actually found the last one when it went through her foot! Fourth, I have 2 service dogs and have had them the entire month that I have been here they have had the paperwork on them since April 14th they just today informed me that service animals do not matter and are still required to pay a pet deposit despite me sending them a copy of the fair housing act for Americans with disabilities. Lastly, I will say ONE good thing about this entire experience and that has been April shes been the nicest most helpful person that works in this entire place. This post will be put on fourchan, Reddit, Youtube, Yelp, Tripadvisor, and many many other sites If I could give a single place -10 stars this would be the one. If you would like pictures of the living situation feel free to pm me or email me I warn you the first room that was turned into a crime scene is disturbing. Lastly, Our daughter can't even get a pull-out couch instead we've had to push 2 sofas together for her to sleep.…
Very affordable. It’s like a studio apartment. Each room has a full size Refridgerator that has an ice maker! Check in was fun. Nice people beautiful property. Great place to stay Accepts animals. The loveseat folds out into a bed. Has dining table and work center. The only complaint I have is the room smells like smoke. Even though it’s supposed to be smoke free.
Look at these photos and compare to what is advertised. The bathtub was filthy with brown scum and had black mold on the fixtures. The counters in the bath had holes busted into them. The door was missing to the bathroom and had been busted off at the hinges. The front door didn't lock and wouldn't shut properly. We found what appeared to be a joint in the chair. The door leading to the hot water heater was the dirtiest door ever in the history of dirty doors. No words could quite describe the filth but the attached pictures should let you see what I mean. My sister is handicapped and the lady offered us a handicap room for an additional 25 dollars and said she couldn't let a bigger room go for the hotwire price. I am guessing she didn't know that was highly illegal but then again I don't think anything about this property says they care about being honest and trustworthy. Do yourself a big....no HUGE favor and don't even think about staying here. There are plenty of other affordable hotels in the vicinitu which are fine. This one is not. I only wish I could rate it minus 20 stars because that is what it deserves.…
When I check into my room although I passed a sign that this is a nonsmoking facility, my room had definitely been smoked in. The couch we would use for a bed was soiled. There was a lady at the office complaining for "clean" linens as I was checking in. There is trash everywhere. There is one inch of black water in the pool. Read the reviews. Numerous reviews on this hotel states the rooms are dirty and smoked filled and poor customer service. When I asked for a refund they refused room 523. There are 4 other nice hotels in same area, do not choose this place. You bet I'm putting this review and photos on every single website I find. Hope that $75 was worth it to you. I turned in my key after 5 minutes and went to a hotel across the street.
Filthy...best used as a potențial drug den. Dont even think about it! The worst I hope to ever face..is behind me. TERIBLE . Filthy carpets stains on all the furniture and enough hair left in the bathroom to make a and hairpiece.
Absolutely disgusting!! Door did not completely seal, stains on the bedspread, dusty, stains on walls, the pullout was broken with holes in the mattress and a very hateful Indian man manager. He refused to give me the corporate number. Charged me an entire night ($95) because from the time I checked in, carried all of my luggage plus 4 kids to the room, decided it was not safe to let my children stay there, call around to find a hotel with vacancy, take all of our luggage and children back to the car it had been an hour. Also you have to be let in the lobby after 6pm because it is locked for their safety. Looks NOTHING like the pictures!!!