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Diamond Jack's - Bossier City

Traveller (164)
Room & Suite (44)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Pool
Free parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Conference Facilities
Hot Tub
Meeting rooms
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
13Restaurantswithin 1 km
3Attractionswithin 1 km
736Reviews
164Photos
9Q+A
100Room tips
Traveller rating
  • 94
  • 129
  • 144
  • 146
  • 223
Time of year
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  • English
Enjoying a birthday weekend with friends. Played blackjack for hours along with some fun slots. Buffaloes were paying upstairs. Nice staff made it a lot of fun. Cudos to Karen Bell and Beau, they were very Welcoming!!! 5 star employees!!
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Room not clean. Had to clean bathroom before use. Paid $207.00 for a dirty room. Never Again. Checking in staff was AWESOME, casino staff AWESOME, buffet staff AWESOME. Pubic hair all over bathroom floor and in tub. Someone's fried puke on outside of tub.
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Review collected in partnership with this hotel
Gave me the run around when tryna pay for my room.. asking for a green dot card? Then gave me a room someone was In already! Didn’t up grade as promised. Had trouble getting on boat! Horrible b day trip!
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Review collected in partnership with this hotel
Response from Trip318780, General Manager at Diamond Jack's - Bossier City
Responded 5 days ago
Please accept my apologies for the frustration and inconvenience you encountered. Would you please contact our Hotel Director directly at 318-678-7628 so we can get additional information from you. Thank you for your feedback. Paul Hutchens, GM
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We were very disappointed in our experience at Diamond Jack's. They still had the old Isle of Capri décor in the rooms and that change was several years ago. Even the TV was an old tube, small screen model. Hallways and other common areas run down. We chose not to eat at the
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The machines let you win. The drinks, especially the bloody Mary's are good, loaded with olives. Be sure to get your card to use to accumulate points fir prizes. The employees were very nice to me. It's smokey, but it's a Casino, yhey all are.
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Response from Trip318780, General Manager at Diamond Jack's - Bossier City
Responded 5 days ago
Peggy, Congratulations, I hope your luck continues. We appreciate you taking the time to share your experience. Especially, the kind words about our friendly team. Paul Hutchens, GM
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Album Categories
All photosTravellerRoom & SuitePool & Beach
Bedroom
Bedroom
2 person hot tub
Whirlpool tub next to bed
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1234569
Does the casino have Let It Ride tables?
Not sure as I also only play slots
0 votes
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I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0 votes
Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care anymore because the room are nasty. Maybe their hands are tied and they can only improve on what management says. Don't be fooled by the good prices.
1 vote
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Yes -- they are old and outdated. We were there at the beginning of the year. In our room there was an old CRT TV and the furniture was pretty beat up. The lady at the front desk told us that they would be remodeling soon, but I do not know if that has happened yet. I recommend calling first and maybe staying somewhere else. I will at least say the staff is very friendly and the buffet was pretty good.
1 vote
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12
"Filthy bathroom. "
"Rooms are dirty, lights barely works, smells funny "
"Repair the hot water. I have back problems and needed a hot shower when I got up. Replace the mattresses. Use a better type of tissue."
"Rooms need refrigerators and microwaves. "
"Update with flat screen. Remodel with new beds, plumbing fixtures, and paint. Should get rid of decor from Isle of Capri."
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PRICE RANGE
US$ 55 - US$ 196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diamondjacks hotel bossier cityisle capri hotel casino bossier city ladiamondjacks bossier cityisle capri bossier la
LOCATION
United StatesLouisianaBossier City
NUMBER OF ROOMS
497
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