We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Diamond Jack's - Bossier City

    711 Diamondjacks Boulevard, Bossier City, LA 71111
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 72
    US$ 68
    SAVE US$ 4
    US$ 72
    Traveller (129)
    Room & Suite (20)
    Pool & Beach (3)
    Overview
    • Excellent12%
    • Very good17%
    • Average15%
    • Poor20%
    • Terrible36%
    1 week ago
    “Don't go”
    1 week ago
    “Last minute stay”
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Laundry Service
    Casino
    3.0 Star Hotel
    All hotel details
    Offers from Diamond Jack's - Bossier City
    Deals (10)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Queen Suite with Spa Bath - Smoking
      US$ 72US$ 68
      View Deal
    • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
      US$ 72
      View Deal
    • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Free WiFi)
      US$ 72
      View Deal
    View all 10 deals from US$ 68
    Courtyard Shreveport-Bossier City/Louisiana Boardwalk
    222 reviews
    #10 of 35 hotels in Bossier City
     
    Homewood Suites by Hilton Shreveport/Bossier City
    558 reviews
    #3 of 35 hotels in Bossier City
     
    Boomtown Hotel Casino
    234 reviews
    #15 of 35 hotels in Bossier City
     
    Hilton Garden Inn Shreveport Bossier City
    553 reviews
    #4 of 35 hotels in Bossier City
     
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (474)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 474 reviews

    Reviewed 6 days ago

    We've stayed here so many times and each time it just gets worse. From check in to check out was terrible. Room stunk so bad we couldn't hardly stand it. Nobody would do anything. There was soap scum around the top of the tub. (Luckily...More

    Review collected in partnership with this hotel
    Thank jbethea3
    Management response:Responded 3 days ago

    I am truly sorry for the frustrations and disappointment you experienced while staying with us. There is no excuse for not being checked in to a comfortable & clean room. I am reviewing your reservation and will personally inspect the room you stayed in to...More

    Reviewed 6 days ago

    The people made this stay First Class. Their rooms are great but the employees are better. From the start to finish, we never had a single bad experience at this wonderful resort. A very enjoyable change from many of the places we visit.

    Review collected in partnership with this hotel
    Thank MikeandRegina
    Management response:Responded 3 days ago

    What a wonderful review to read; thank you! It's fantastic to hear of your good experiences at our property and know you are being so well taken care of. I look forward to sharing your comments. We appreciate you and your business. Mike Howard VP/GM

    Reviewed 6 days ago

    This place was outdated and trashy. Who still has tube TVs? Cigarette burns were everywhere. We had to go get cleaner just to use the jet tub. The bed was hard as a rock. They have free WIFI that doesn't work. And OMG....shouldn't you have...More

    Review collected in partnership with this hotel
    Thank brycep_mjmech
    Management response:Responded 3 days ago

    Please accept my apologies for the frustrations and disappointment you experienced while staying with us. There is no excuse for not being checked in to a comfortable & clean room. I will be glad to review the issue you encountered with the pool. The pool...More

    Reviewed 1 week ago via mobile

    We reserved 2 rooms for our family here on 07-29-17. This place is NASTY. It stinks. The cleaners appear to be blind. We reserved 2 rooms and the 2nd room wasn't even ready until 9:45pm because "housekeeping was behind". When we finally got a key...More

    Thank Annie P
    Management response:Responded 3 days ago

    Annie, please accept my apologies for the frustrations and disappointment you experienced while staying with us. There is no excuse for the lengthy wait, not being checked in to a comfortable & clean room and experiencing poor guest service. I will be addressing this and...More

    Reviewed 1 week ago via mobile

    I live in Bossier City. I would not go here. I have been there to eat for a business function. It is one of the oldest casinos we have. It is not well maintained and the food and service are definitely lacking. Go to the...More

    Thank Tammy H
    Management response:Responded 6 days ago

    Tammy, I am truly sorry your experience at DiamondJacks did not meet your expectations. Mike Howard VP/General Manager

    Courtyard Shreveport-Bossier City/Louisiana Boardwalk
    222 reviews
    #10 of 35 hotels in Bossier City
     
    Homewood Suites by Hilton Shreveport/Bossier City
    558 reviews
    #3 of 35 hotels in Bossier City
     
    Boomtown Hotel Casino
    234 reviews
    #15 of 35 hotels in Bossier City
     
    Hilton Garden Inn Shreveport Bossier City
    553 reviews
    #4 of 35 hotels in Bossier City
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$ 62 - US$ 199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Casino Hotel in Bossier City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 497
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Hotwire, Cheap Tickets, TripOnline SA and Agoda so you can book your Diamond Jack's - Bossier City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Bossier City
    • Also Known As
    • Diamondjacks Hotel Bossier City ,
    • Isle Capri Hotel Casino Bossier City La ,
    • Diamondjacks Bossier City ,
    • Isle Capri Bossier La
    Add Photo Photos
    Traveller (129)
    Room & Suite (20)
    Pool & Beach (3)
    Hotel & Grounds (87)
    Bathroom (23)
    Business Centre & Event Rooms (1)
    Nearby
    Hilton Garden Inn Shreveport Bossier City
    553 reviews
    1.79 km away
     
    Courtyard Shreveport-Bossier City/Louisiana Boardwalk
    222 reviews
    1.29 km away
     
    Boomtown Hotel Casino
    234 reviews
    .49 km away
     
    Homewood Suites by Hilton Shreveport/Bossier City
    558 reviews
    1.80 km away
     
    Nearby Restaurants
    Ralph & Kacoo's Seafood Restaurant
    623 reviews
    1.15 km away
    Jack Binions Steak House
    145 reviews
    1.13 km away
    Four Winds
    57 reviews
    1.03 km away
    Posados
    169 reviews
    1.22 km away
    Nearby Attractions
    Sci-Port Discovery Center
    271 reviews
    1.36 km away
    Horseshoe Casino
    943 reviews
    1.10 km away
    Boomtown Casino
    215 reviews
    .55 km away
    DiamondJacks Casino
    26 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Dru S
    10 July 2016|
    Answer
    Response from Cathy E | Reviewed this property |
    I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
    0
    Votes
    Mimintx98
    6 July 2016|
    AnswerShow all 4 answers
    Response from thesteevesgroup | Reviewed this property |
    Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
    1
    Vote
    Room Tips
    "Needs a complete overhaul"
    Read review
    "Better tv. Need micro and mini fridge.Better lighting."
    Read review
    "Have the rooms people reserve!"
    Read review
    "Needs some TLC. The a/c needs checked as there was no air in the bathroom. The toilet needs fixed bc it was..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing