Enjoying a birthday weekend with friends. Played blackjack for hours along with some fun slots. Buffaloes were paying upstairs. Nice staff made it a lot of fun. Cudos to Karen Bell and Beau, they were very Welcoming!!! 5 star employees!!
Room not clean. Had to clean bathroom before use. Paid $207.00 for a dirty room. Never Again. Checking in staff was AWESOME, casino staff AWESOME, buffet staff AWESOME. Pubic hair all over bathroom floor and in tub. Someone's fried puke on outside of tub.
Gave me the run around when tryna pay for my room.. asking for a green dot card? Then gave me a room someone was In already! Didn’t up grade as promised. Had trouble getting on boat! Horrible b day trip!
We were very disappointed in our experience at Diamond Jack's. They still had the old Isle of Capri décor in the rooms and that change was several years ago. Even the TV was an old tube, small screen model. Hallways and other common areas run down. We chose not to eat at the…
The machines let you win. The drinks, especially the bloody Mary's are good, loaded with olives. Be sure to get your card to use to accumulate points fir prizes. The employees were very nice to me. It's smokey, but it's a Casino, yhey all are.
"Filthy bathroom. "
"Rooms are dirty, lights barely works, smells funny "
"Repair the hot water. I have back problems and needed a hot shower when I got up. Replace the mattresses. Use a better type of tissue."
"Rooms need refrigerators and microwaves. "
"Update with flat screen. Remodel with new beds, plumbing fixtures, and paint. Should get rid of decor from Isle of Capri."