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Holiday Inn Baton Rouge South Hotel

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182 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Houston, Texas
Reviewed 2 days ago NEWvia mobile

Clean and good size. I feel very comfortable staying here. The rate was great! I like the fact the I am facing the pool. The check in was easy and quick, staff at front desk was very friendly and helpful.

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Helpful?
Thank Yolanda D
Reviewed 3 weeks ago via mobile

Haley was very attentive and quick to answer questions, provide recommendations, etc. Excellent service! Thanks Haley. I'll be back to enjoy your company again. Room is great and the fitness facility is better than most.

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Helpful?
Thank Luke M
Reviewed 3 weeks ago

On the outside the hotel looks ok. We got there around 9: pm. The first sign of problems was the printer was not working to print the a paper I needed to sign. It took 15 minutes for the clerk to make it work. The steps that take you to the elevator had trash accumulated at the edge of the...

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Helpful?
Thank Carmen S
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear Carmen S, Thank you for your recent stay with us and reviewing our property. Please accept our deepest apology for the experience you had with our facilities and your room. We also apologize for the service you received from our staff and any inconvenience you may have encountered that did not live up to your expectations. We work very...

Jacksonville, Florida
Reviewed 4 weeks ago

I took my grandson and some of his friends to Baton Rouge and we decided to stay here. The lobby was impressive but that was it. It was nasty, trash and food in the parking areas. There were people living there from the flood, I didn't feel save at all. It was veryyyyyyy nasty. I wanted to cancel and go...

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Helpful?
Thank njones32
Thane, India
Reviewed 17 March 2017 via mobile

The first impression you get as you enter is of a pretty decent and classy hotel. However this changes pretty soon as you start walking towards your room. Unclean and structured more like a motel. The building never gives you the feeling you are in a Holiday Inn property. They charge you for a pathetic breakfast. All in all you...

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Helpful?
Thank Salil K
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear Salil K, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our facilities, hotel cleanliness and breakfast selection. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be...

Chesterfield, Missouri, United States
Reviewed 6 March 2017 via mobile

This hotel was picked for me and is being paid for by the team I'm working for this week. Otherwise I wouldn't stay here. It's $70 a night and it shows. Check-in took about 30 minutes even with only 2 people in front of me because there was one person working the desk who had to check people in, answer...

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Helpful?
Thank Susan G
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Susan G, Thank you for opting to stay with us and leaving us feedback. Reading through it, it concerns me to know that the upkeep of the hotel and the room received was below expectations in addition to the poor quality of amenities in the room like the electric outlets and telephone. These are not our brand standards. I...

Houston, Texas
Reviewed 24 February 2017 via mobile

Maybe 15 years ago before the flood this place was nice. You can tell the glory days have past. From the paint chipped walls to stained carpet floors. If you can spend more than $70 on a hotel I would. Completely regret the 3 days here. P.S woke up at midnight with a severe headache. Was told by the front...

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Helpful?
Thank Joshua O
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Joshua O, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with it's overall condition as well as the lack of medical supplies. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest...

Vernon, Connecticut
Reviewed 23 February 2017 via mobile

The Hotel is operated very well, the staff is well trained and the management is on top of things. It has 3 pools, 2 outdoor and 1 indoor. It has a full bar and restaurant that has great food and will pretty much accommodate any dish you want that is not on the menu. From what I see renovations have...

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Thank Mihir Amitkumar P
Denham Springs, Louisiana
Reviewed 21 February 2017

When I checked in they had updated the system and was checking in customers. the manager was yelling at her employees shaming them in front of customers who patiently waited over an hour in line with 4-5 workers. she was yelling at customers as well. we were moved to THREE different rooms, once because there was a huge gap in...

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Helpful?
Thank mrsparkercole
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear mrsparkercole, Thank you for staying at the hotel and for sharing your experience with us. Our hotel is committed to providing our guests with the highest quality services and facilities. We want to be the best in the industry and our hotel works hard to provide comfortable and friendly accommodations. Your feedback concerning the unpleasant interaction you had with...

Montgomery, United States
Reviewed 15 February 2017 via mobile

This place is old musty, run down. Water stains on the ceiling and door exterior rooms. Really !? Big thumps down for me. Checking out in the morning. This is not acceptable too me. Lobby area was very nice. Website photos are very deceiving though. Very disappointed.

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Helpful?
Thank Brian M
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hello Brian M, Thank you for taking the time to write a review about your recent stay with Holiday Inn Baton Rouge-South, LA. It sounds like we fell below your expectations, especially with the room you were assigned. We take all reviews very seriously, and I would like the chance to look into this for you. I have sent you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more   less 

Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Highway, Baton Rouge, LA 70816
Region: United States > Louisiana > Baton Rouge
Price Range: ₹ 4,988 - ₹ 10,817 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baton Rouge South Hotel staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Baton Rouge South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay there! You can get better hotels for the price.”
T4114PZcarmens, 29 Mar 2017 | Read review
“I wouldn't recommend staying here at all!!!!!”
njones32, 27 Mar 2017 | Read review
“do not use this hotel, see above comment we were not welcomed and interrupted, children mistreated; moved 3 times”
mrsparkercole, 21 Feb 2017 | Read review
“Keep your request simple.”
Knot_my_reel_name, 7 Feb 2017 | Read review
“Don't get a garden view - that is the motel side.”
436BryanL, 6 Feb 2017 | Read review
5 of 5