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Wyndham Garden Baton Rouge

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486 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Start your review of Wyndham Garden Baton Rouge
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Las Cruces, New Mexico
Reviewed 1 week ago

We were truly fortunate to have checked in with extraordinary front desk receptionist Faith. Polite, sharp, kind and caring she easily and readily handled our checkin expeditiously, advising that she could accommodate us in a twin bedded room (we had earlier been told by phone that twin bedded rooms were unavailable--such an arrangement was necessary for us because I have...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank tamu2628
Management response:

Wow! What heartwarming comments, Thank you! We strive to treat each guest like our own family and will make sure and share these great comments with Faith!

Houston, Texas
Reviewed 1 week ago via mobile

The the hotel corridors, patio, elevator, the room itself looks and feel unclean. Found used sheets in sofa bed. Administrator was kind enough to replace them by clean ones even tough we arrived late around 1:00 am. In general the hotel looks dirty, does not provide the confidence that is needed to feel you are sleeping in a clean bed...

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Helpful?
Thank capicce
Management response:

We apologize and are disappointed to hear about your experience. We immediately met in regard to your housekeeping comments putting a game plan in place so that we can work to ensure 100% guest satisfaction.

Baton Rouge, Louisiana
Reviewed 1 week ago

I arrived and found no one at the desk. The young man was hiding behind the wall playing on his phone. No wifi code on the key card holder. tried to call front desk neither phone worked. walked back down still hiding playing on his phone. I asked for the wifi code and he told me he put it on...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank keithlL2919RB
Management response:

I was pretty disappointed to read about your experience. We have addressed these issues with our staff. Exceptional guest service is very important to us and your feedback will help us to improve. Thank you once again for your comments and we apologize for the break down in service.

Austin, Texas
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank keithls2017
Management response:

Brandon, Mississippi
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Elvis D
Management response:

Logansport
Reviewed 3 weeks ago

The stay was not bad at all, just not like usual.. There was a lot of outside noise 9(as well as stomping constantly above) that made it hard top sleep, not really your fault , but not like normal. Also the breakfast on Sunday was very disappointing.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Teresa R
Management response:

We appreciate you bringing the noise level to our attention. We will have a staff meeting to discuss how we can prevent this in the future. We hope that this does not prevent you from staying with us again.

DeRidder, Louisiana
Reviewed 4 weeks ago

This property is located right off I-10 and has multi locations to dine at only minutes away. Its also minutes away form the mall. I have stayed at this site multi times and am always pleased.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank kennethr93
Management response:

Thank you for your great comments! We agree that our locations unbeatable! Five minutes away from shopping hot spots like Mall of Louisiana and Perkins Rowe – not to mention all the fabulous eateries! We hope to see you on your next trip to Baton Rouge.

Jupiter, Florida
Reviewed 9 February 2017

Our stay at The Wyndham Garden in Baton rouge was great. Our room was spacious and clean. The staff was courteous and helpful with where to eat and what to see. Great location right off highway easy access to everything

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank vivianu2017
Management response:

Thank you for staying with us and the 5 Star review! We are very pleased that you enjoyed your stay and our location, we agree that our location in the heart of Baton Rouge sure does have its perks! Unbeatable!

Pikeville, North Carolina
Reviewed 6 February 2017

This hotel experience was not a good one. I let the management know and they did not seem to care how good or bad my stay was. The rooms and furniture were very outdated and had no frills. The TVs were much older with terrible picture quality. The first two days i did not receive house keeping and managements answer...

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Helpful?
Thank JeremyN86
Management response:

Our apologies, this sounds like a very frustrating experience! We have addressed the issues we have encountered with our team and going forward we are committed to making sure this doesn't happen again. Again our sincere and utmost apologies! Please feel free to contact me directly to discuss anything additional. We appreciate your stay with us and hope we can...

Sierra Vista, Arizona
Reviewed 4 February 2017

Front desk could care less about me. The phone in my room never worked. They managed to fix microwave. 5 days room never made up. Stay was 27 days. One thing good was a quiet room.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank V1567SGdavidc
Management response:

We deeply apologize about that you felt your received poor service. Poor service is unacceptable as we take great pride in our service and want all of our guests to enjoy their say with us. We appreciate your feedback as this will help us improve for future guests.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Wyndham Garden Baton Rouge

Address: 5600 Bluebonnet Rd, Baton Rouge, LA 70809-2969 (Formerly Quality Suites Bluebonnet Center)
Region: United States > Louisiana > Baton Rouge
Price Range: ₹ 7,003 - ₹ 10,995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Baton Rouge 3*
Number of rooms: 120
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Also Known As:
Quality Suites Bluebonnet Hotel Baton Rouge
Quality Inn Baton Rouge
Quality Hotel Baton Rouge
Hotel Style:
#23 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Baton Rouge staff and other travellers.
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Questions? Get answers from Wyndham Garden Baton Rouge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do Not Stay Here!”
 of 5 bubbles JeremyN86, 6 Feb 2017 | Read review
“Request down, out, and back---furthest away from I-10.”
 of 5 bubbles 494royl, 15 Nov 2016 | Read review
“Only experienced the ground floor suite!”
 of 5 bubbles charlesl82, 28 Oct 2016 | Read review
“There is noise from the interstate and when the garbage truck comes at 4:57 in the morning.”
 of 5 bubbles crjrsj41082, 17 Oct 2016 | Read review
“Ask fro room away from I-10.”
 of 5 bubbles enochs, 4 Oct 2016 | Read review
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