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I stayed here one night this week and one night was enough for me. First, the positive: the front desk woman was super friendly as were the other two or three employees I came into contact with.
The bad: pretty much everything else. The hotel...More
Thank Kyle D
Response from Amanda A, General Manager at Residence Inn Baton Rouge Towne Center at Cedar LodgeResponded 23 March 2018
Dear Kyle D,
Thank you for taking the time to review our hotel. Our goal is to provide exceptional service and product to our guests. I am disappointed to hear that we have fallen short of our goal. We hope to have the opportunity to...More
The previous reviewer’s comment is the total opposite of our stay on March 3rd. I can’t rave enough about our visit! Towne Center is an upscale area in which we felt very safe. We regularly visit the Baton Rouge area, and the hotel’s central location...More
Checking in was a breeze, the good part ends there.
Room was filthy with paper, coins, earrings, nail clippings, hair and more on the floors! Pullout bed was disabled and we were counting on it.
The very friendly front desk staff offered a rollaway that...More
Thank A TripAdvisor Member
Response from Amanda A, General Manager at Residence Inn Baton Rouge Towne Center at Cedar LodgeResponded 5 March 2018
Thank you for taking the time to review our hotel. I am very disappointed to hear of the poor experience you recently had while staying with us. Please contact me at the hotel. I would love to discuss your stay in more detail so...More
We stayed for a night last week. (A few days before Christmas.) Found this Residence Inn to be very comfortable and clean. Had a nice breakfast the next morning. It seems to be in a nice part of Baton Rouge, with lots of shopping near...More
We were on a trip to Texas and saw the nice reviews here and decided to try it. We loved it!!! The suite was spacious and very comfortable with a full kitchen. Also had probably the best complimentary breakfast we've ever had!! Waffle makers with...More
Response from Amanda A, General Manager at Residence Inn Baton Rouge Towne Center at Cedar LodgeResponded 29 November 2017
Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. The waffle station is also my favorite part of breakfast bar! We hope to see you again soon.
Response from Amanda A | Property representative |
Thank you for considering our hotel for your stay in Baton Rouge. We do accept pets in our hotel but unfortunately we do not offer a kennel service. At checkin, we could recommend a place close by to board... More
Thank you for considering our hotel for your stay in Baton Rouge. We do accept pets in our hotel but unfortunately we do not offer a kennel service. At checkin, we could recommend a place close by to board your pet.
Please let me know if you have any other questions. We hope to see you soon.
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"Any floor is nice due to them having very spacious rooms."