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Hilton Garden Inn Baton Rouge Airport

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Hilton Garden Inn Baton Rouge Airport
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404 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Penhook, Virginia
Reviewed 6 days ago NEWvia mobile

HGI normally gets it right. Not this location. Wallpaper in the bathroom is pulling away from the wall. Tub is stained with the tub handle loose, almost falling off. Breakfast was very limited continental with poor service. Coffee was self service, wait staff offering no service other than a bill for full buffet when continental was consumed.

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Helpful?
Thank Bruce D
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 27 December 2016

Really enjoyed this excellent hotel and superb made-to-order breakfast buffet. I was able to get my omelet to go. Also, the shuttle to the airport was an added bonus! The rooms have Keurig coffee selections and a refrigerator and microwave.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cheryl C
About Hotel's Favourite Review
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Cheryl C So thrilled to hear you enjoyed the yummy buffet and Hilton service we work so hard to provide here for our guests! Please come back and see us for the same great experience!

bailey texas
Reviewed 1 week ago NEW

Great place great food great people. Comfortable bed lots of channels on tv. Chief Marcus that works nights was fantastic the food was great and the waitress was more than attending they were great nothing bad to say about this place

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cathy M
Damon, Texas
Reviewed 1 week ago

The hotel was ok. Not the most attentive staff around. The rooms were clean and bed was comfortable. We only stayed one night on our way to Nola. Overall it was a good value, and we would probably stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 708quentinf
Rochester, Michigan
Reviewed 1 week ago

This Hilton is a bit dirty and dated, with bad value for the Hilton Points it cost me. The staff was really friendly though so I added an extra star for that. Otherwise I would have given it two stars instead.

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Helpful?
Thank J N
Orlando
Reviewed 2 weeks ago via mobile

As a traveler one can expect higher prices found in a hotel restaurant but then with those higher prices should go higher customer focus when dining. Not so at this restaurant. Seems as the server who served my beverage just plain forgot to come back and take my order and when she passed my table on two occasions to serve...

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Helpful?
Thank tautavel
Oklahoma City, Oklahoma
Reviewed 3 weeks ago

On the elavator, myself and other discussed having to take a cold shower, I guess the pilot, and steward was as mad as I was. I think the smell was coming from the carpet. I could not pin point where it was coming from. I have stayed here at least 4 times never have I had a problem before.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank richardtj
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

richardtj Thank you for continually staying with us and letting us know about your experience. We will use your comments to improve and hope we may welcome you back soon!

Jacksonville, Florida
Reviewed 4 weeks ago

This Hotel was awesome, great location, faboulously friendly and helpful staff, great lodining! Only negative was the smell in the bathroom, it smelled like burnt plastic., I'd definitely stay there again!!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ninamV3769EY
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

ninamV3769EY 5-stars!!! Thank you so much for the props to our team and location! Our service-focused staff and prime location will be here to enjoy on your future travels to Baton Rouge!

Hot Springs Nat'l. Park, United States
Reviewed 4 weeks ago

This is a wonderful property in a great location. The staff could use some motivation though. 15 minutes to check in to a room that I had already checked in to through the mobile app. was ridiculous. Overall this is a great hotel for the price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James L
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

James L Thank you for taking the time to let us hear about your recent stay, we always appreciate the feedback as it will help us to continually improve! We apologize for the check-in inconvenience and hope we may welcome you back in the future to get it right!

Beaumont, Texas
Reviewed 4 weeks ago

Upon check-in the staff was absolutely amazing. But the bathroom was filled with mold, it was unbelievable. Not to mention the shower water never got hot. The air unit ran extremely loud in our room as well our neighboring rooms every time it came on it could be heard. And there were roaches, to which I attempted to get a...

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Helpful?
Thank Kemet1
Adam T, General Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Kemet1 Please accept our sincerest apologies for the gaps in service you experienced with us recently. I would like to better understand your situation and can be reached at adam.turni@Hilton.com if you would like to discuss. Please know the importance we place on the quality and enjoyment of our guests' stays and again apologize we missed the mark on your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Find a base in the fast-growing city of Baton Rouge at Hilton Garden Inn Baton Rouge Airport. Offering convenient access to the Louisiana state capital and beyond, this Baton Rouge hotel furnishes the tools you need to make your trip a success, whatever its purpose. Work to your own schedule in our 24-hour business center, or from the comfort of your room, with complimentary WiFi access throughout this Baton Rouge hotel. Adjust your bed to your own preference with the Hilton Garden Inn Garden Sleep System™. Start the day right with Southern hospitality and a cooked-to-order breakfast from The Great American Grill(R). Maintain any fitness routine on the cardio equipment and weights of the Hilton Garden Inn Baton Rouge fitness room, or swim under Louisiana sun in our outdoor pool. Whether you're meeting with Baton Rouge corporates, visiting Mike and the Fighting Tigers at Louisiana State University, or in town to soak up the atmosphere of Baton Rouge Blues Festival, Hilton Garden Inn Baton Rouge Airport provides a contemporary base for you to do it all. ... more   less 

Additional Information about Hilton Garden Inn Baton Rouge Airport

Address: 3330 Harding Blvd, Baton Rouge, LA 70807-5213
Region: United States > Louisiana > Baton Rouge
Price Range: ₹ 9,229 - ₹ 14,073 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baton Rouge Airport 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hilton Garden Inn Baton Rouge Airport Hotel Baton Rouge
Hilton Baton Rouge
Baton Rouge Hilton
Hotel Style:
#3 Family Hotel in Baton Rouge
#6 Business Hotel in Baton Rouge
#7 Romantic Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Baton Rouge Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Baton Rouge Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else... This place is a dump!”
 of 5 bubbles 538seanb, 31 Oct 2016 | Read review
“The rooms on the backside are most likely quieter than the front.”
 of 5 bubbles 955michielt, 23 Oct 2016 | Read review
“Choose a room on the 5th floor toward the front of the hotel.”
 of 5 bubbles clrdl, 16 Sep 2016 | Read review
“Rooms close to elevator”
 of 5 bubbles Satisfied601, 21 Jun 2016 | Read review
“Ask for one facing away fro the airport runways”
 of 5 bubbles 353rickk, 29 May 2016 | Read review
5 of 5