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Extended Stay America - Baton Rouge - Citiplace

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Extended Stay America - Baton Rouge - Citiplace
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66 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Los Angeles, California
Reviewed 1 week ago

Staff just doesn't seem to care about guest/customers. I was "accidentally" hung up on when I called to ask about non-existent housekeeping services. After I called, the policy (housekeeping once a week) was partially explained to me. I was never told I could "upgrade" to daily service for an additional charge. Furthermore, the hotel is rather dingy and needs a...

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Helpful?
Thank RWinLA
Baton Rouge, Louisiana
Reviewed 4 weeks ago via mobile

Home away from home! Wonder Staff! Haven't ever had a problem with them. This hotel does offer a few Smoking rooms. Breakfast is Grab and Go (oatmeal granola bars Muffins Coffee Hot Chocolate and Tea) Wifi Is free. Very Quiet area. Stores are Close by along with a few Restaurants.

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Helpful?
Thank ColtensMom
Manager_11525, Manager at Extended Stay America - Baton Rouge - Citiplace, responded to this review

We appreciate you taking the time to write a review. It is great to see our staff made a positive impression you and that out convenient location was suitable during your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

New orleans
Reviewed 19 September 2016

We got there earlier than the check in time on a Satruday. I was on the road driving, so when we got there I had to use the restroom. I told them I was a little early and asked if I could use the restroom. They just said..."No" and pretty much ignored us and started fiddling with her computer.. The...

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Helpful?
Thank Jeffosun
Manager_11525, Manager at Extended Stay America - Baton Rouge - Citiplace, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your check-in process was unpleasant. As this hotel’s manager, I can assure you that I have taken the proper steps to ensure your experience is not repeated. I really appreciate you bringing this to our attention. I would be happy to speak with you...

Reviewed 31 August 2016

This place is nasty dirty. Trash left under the bed, you can't get fresh linens and the entire place reeks of cigarette smoke. Our family got head lice from this hotel! No chairs to eat at the table with, dirt everywhere and a very hateful staff. There is no breakfast as promised and the vending machines are empty.

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3Thank Mary P
Reviewed 5 June 2016 via mobile

Everybody warning stay away from this place is absolutely horrible the staff especially DAkita is horrible absolutely no help at all had roaches in her room complain to this lady many times with absolutely no help at all very very low class clientele very sketchy place

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Helpful?
1Thank greg j
Fort Worth, Texas
Reviewed 10 May 2016

Clean place to stay with good accommodations. Comfortable beds and helpful staff. No complaints. Plenty of parking spaces nearby TownCenter/College Drive, LSU, and Citiplace. Kitchenette makes it easy to make meals on a budget. Nearby restaurants are Bonefish Grill, PF Chang's, and Five Guys.

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Helpful?
Thank Denise D
Seabrook, Texas
Reviewed 18 March 2016

This place looks nice from the outside, but don't be fooled. You are better off spending more money and staying at a place like Candlewood. There's a reason this is "budget lodging". The whole place had a stench of stale cigarette smoke. There were cigarette butts littering the elevators despite the "no smoking" signs. I also found dead cockroaches in...

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1Thank Mike P
Arkansas
Reviewed 7 January 2016

Check in was a breeze. Its also close to restaurants and grocery stores the stay was great workers make you feel at home nice cosey rooms. Smiling faces housekeeping made sure i had everything i needed.

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Helpful?
Thank chelsm451
Baton Rouge, Louisiana
Reviewed 26 September 2015

By far the worst hotel that I have ever stayed in. I booked my room on line and have a confirmation for one reservation. That had me booked for three. I asked to speak to the manager when I checked in and he said " I already talked to you on the phone, I am done with you". It was...

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1Thank otto276
Calgary, Canada
Reviewed 12 August 2015

The room was dirty, it looked like the bathroom hadn't been cleaned in months. There was a burn hole in the bedsheet of my non smoking room. The hotel is in a good location, right off the highway. The woman who checked us in was not friendly but the other front desk staff were good.

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Helpful?
1Thank coolstuff25

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Baton Rouge - Citiplace

Address: 6250 Corporate Blvd, Baton Rouge, LA 70809-1000
Region: United States > Louisiana > Baton Rouge
Price Range: ₹ 5,838 - ₹ 12,083 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Baton Rouge - Citiplace 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Baton Rouge
Baton Rouge Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Baton Rouge - Citiplace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the price you can find a better place to stay!”
 of 5 bubbles RWinLA, 28 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles Jeffosun, 19 Sep 2016 | Read review
“You're better off staying in the dumpster out back!”
 of 5 bubbles marypQ3084CV, 31 Aug 2016 | Read review
“Do not book here go somewhere else!”
 of 5 bubbles otto276, 26 Sep 2015 | Read review
“I got the impression that this hotel would have been a good place to stay.”
 of 5 bubbles 856jond, 21 Dec 2014 | Read review
5 of 5
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