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Stayed at the hotel as i was in Baton rouge for business, i can't say that my stay was great. The room itself was ok, but the bathroom was not up to par. I also returned to my room one night after work, and found...More
Thank Mike E
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 19 February 2018
Thank you so much for taking the time to submit a review. It is frustrating enough to encounter a room that was not cleaned appropriately but then to ask and it still not be addressed can most certainly increase that feeling. I apologize that we...More
An upmarket hotel under the Marriot banner which hits all the right spots. Modern, slick and comfortable with great rooms and amenities. My only frustration with Marriot is when booking multiple rooms online and requesting inter leading or adjoining rooms, the front desk seldom seems...More
Thank Dave W
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 12 February 2018
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I would like to truly apologize that we missed an opportunity to provide...More
The hotel is pretty nice, but the water pressure in the shower is really lacking. Even with my super thin hair, rinsing shampoo took forever.
Also, ice machine on my floor was out of order. The vending machine didn't take cards, which was a small...More
1 Thank Kathy S
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 2 February 2018
Thank you for the review! We appreciate the feedback and will use it to work towards improving the experiences of our guests. We hope to have the opportunity to welcome you back again!
First time at this hotel and chosen due to brand and other reviews. Check in was quick and friendly. Room was clean, good sized, and shower had good pressure. Close to many good restaurants. Have Gold status which allowed me access to lounge. Breakfast was...More
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 29 January 2018
Thank you so much for the generous review and compliments! We look forward to welcoming you back and working hard to earn that fifth star!
I have to say, I know what this building was before, lets just say I'd seen it firsthand and to see the transformation is so cool. The views at the top are lovely, the room itself was spacious and very nice. I love Renaissance hotels...More
Thank Chanel B
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 22 January 2018
Thank you for the generous review! We appreciate the vote of confidence and look forward to welcoming you back soon!